McDonald's
11989 Hooper Rd, Baton Rouge
(225) 261-9776
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Every single morning you go through the drive-through no one answers the speaker. Also every employee has a horrible attitude. The only time you might get decent service is when the outer store corporate managers are there.
Service: 1
Nuggets were fresh and not over cooked but the fries were almost cold.
Atmosphere: 4
Food: 4
Service: 4
What is this world coming to! Are we in a twilight zone? What a world we live in when a hard working man who has been sweating all day can't go inside a McDonald's and sit and eat for a minute because the lobby is only open for door dash!!!! My work truck is too big for the drive thru and I needed to use the bathroom! No thank you! I'll take 1998 back please.
Atmosphere: 1
Food: 1
Service: 1
It took an hour for our food.
Atmosphere: 1
Food: 3
Service: 1
This McDonald's has really been showing much improvement. Hot food coming out and the staff actually looks at you and acknowledges you by speaking. Great improvement from where we were a year ago
Food: 4
Service: 4
They lie about their in store hours
Service: 1
Didn't get my monopoly stickers with my big mack meal
What an absolute joke of a McDonalds!! You will automatically be asked to park no matter what you ordered or how long it takes! The wait once you’ve parked is at least 15 minutes for chicken nuggets. After finally receiving your food, 1/2 the order will be left out of the bag…. If you go inside to retrieve the food you paid for, you will be treated like crap and ignored! They stare at you and talk to each other about how much they don’t care while not fixing the food you’re missing!! No one will speak to you or acknowledge that The food is being fixed….. no one will speak to you at all!! There’s no point in asking for a manager because when he comes out, he tells you it’s not his problem and he doesn’t care and refuses to help or say anyone’s name. Just an absolute waste of time and money!!
If you love paying to be treated like trash check out this location!!
Atmosphere: 1
Food: 1
Service: 1
Steak burnt, bagel burnt AND hard! Called no answer !
Food: 1
Service: 4
Went through the drive thru and had to wait. They left part of my order. When I try to call the store about the mix up, the number listed is their fax number.
Service: 1
Restaurantji Recommends
9/11 4:12pm. These employees are rude. Snatched my cared out of my hand, screamed my total at me, slammed the window shut. Honestly wanted to flash out on your employees today. Do everyone a favor and train them on how costumer service works cause the way they speak to people is completely uncalled for.
Atmosphere: 1
Food: 3
Service: 1
We just had such a great experience here. The manager and young man working the register were so kind and went above and beyond in helping us. Thank you sincerely for your kindness today. Small acts of kindness really do matter. I’ll be sure to pay it forward. 😁
Atmosphere: 5
Food: 5
Service: 5
This is the worst McDonald’s location ever, I’ve ordered my food from here plenty of times and always gotten nasty attitude from the shift manager. I believe his name is Jamal. He chooses to place blame on the team rather than take responsibility as a whole. The place is unsanitary, the restrooms are always dirty, and it’s always hot in this place, I’ve noticed it’s been like that for months now. I don’t understand or see how this establishment is making and forcing their workers to work in such horrific conditions of heat like this, especially in this summer heat. This location needs new leadership and accountability partners & a more professional working conditions & establishment up keep!
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's, some locations you must lower your expectations on the service, so you are not disappointed.
Focus on food quality and value for your money and you will do fine.
Just for those children of baby boomers like me; this is no longer our parents McDonald's that we grew up with.
The Mc Donalds to day is on a glide slope for a slow death by a 1,000 cuts. Enough said!!
Atmosphere: 2
Food: 4
Service: 3
This McDonald's is hot out miss. Usually breakfast and lunch go well dinner sometimes not so much
Loading...