McDonald's

12387 Plank Rd, Baton Rouge
(225) 775-9084

Recent Reviews

Brandy Norwood

Only thing I ate was the fries ?. N they don't fill them up properly ever. N redip them.

Alecia Victorian

The food was cold

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Crispy Chicken Sandwich

james byas

Went inside and ordered to go, the wait was not bad for the lunchtime crowed, but received order and had to turn around and go back for 4 items missing, simple mistake, but when I showed the assistant manager what I was missing I was told to wait a freaking minute very rudely in front of several customers while she grabbed two of the items threw them in my bag and was told that I got the other two items on the first go round cause she remembered handing them to me! Only thing is, my son was the one that placed and received the order while I was in the car waiting!! Very rude manager. $49 and still had to leave without all my order....

Atmosphere: 3

Food: 2

Service: 1

donna byas

They got our order wrong and didnt give us all of our order. We went back to get what we paid for, girl was very rude, sloppily handed our bag to us that THEY still had and we still did not get our drinks that we paid for.

Atmosphere: 1

Service: 1

Storm

The McDonald's advertised 24-hour service, but it wasn't actually available. The staff were both rude and immature. Despite placing a mobile order, I waited nearly 25 to 30 minutes. After being instructed to wait at the front, I observed the staff serving four other customers before finally acknowledging my order.

Faith Brown

Slow service

Atmosphere: 1

Food: 1

Service: 1

Crystal Berkley

The service is lousy. The employees were too busy on their cell phones on personal calls or playing around that the wait time was over 25 minutes which for fast food, is ridiculous. Then my order was not correct and rather than trying to correct they want to loud cap me a d cuss me. Last time I went through the drive thru they pulled me up and had me park and said it would be right out. 15 minutes later they sent someone out to ask me why I was loitering in their parking lot. How about because I ordered and paid over $22 worth of food and instead of preparing it you had me pull up and I am still waiting. After 5 minutes of being accosted in the parking lot they finally apologized and brought me my food. At which point, it was cold as if it had been fixed and sitting there the entire time I was waiting.

Atmosphere: 1

Food: 2

Service: 1

Ashley “Queen AM” Mitchum

The staff is very rude. Be careful cuz they snatch the cash and are very um well not chipper for sure ?. They also don't let you in the doors at 4am, only drive thru. They don't open the doors till 5am, and I have a feeling they probably don't until they have more workers in the front. The one person staff is obviously overworked and is trying to keep up with demands please McDonald's help them out cuz y'all bout had me snap. But we are cool... Still their frappée and hot mocha is just like Mississippi's, um it doesn't work of course. Just take frappée and Mocha off y'all list cuz y'all don't sell that anymore for real

Atmosphere: 1

Food: 3

Service: 1

Gee

I kid you not I’m the drive thru as I type this .. been sitting here 25 min ??‍♂️

shamika Clark

This McDonald's has went down tremendously not only did I see my order back twice for having uncooked fries received it again to get my third order fries uncooked and full of grease Granted I was in drive through when I walked inside workers are inside running around playing Manager just standing there

Atmosphere: 1

Food: 1

Service: 1

Citizen

So look, we all know its fast food. But! When you need it quick because of time, then the speed and freshness are really important. Had to use digital order screen( I am not a fan) but since had the family, my wife wizzed right through the order process. Everything was as ordered, hot and fresh which is why I had to leave a review. When it is good, it is very much worth it!!

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Big Mac

Jennifer Clifton-Sadler

Quarter Pounder Deluxe was so good. The food was fresh, hot, and speed of service was great.

Alex Hennis

If you are going to poison yourself, you might as well enjoy it. Double quarter pounder and fries ?. (Is it just me, or do those patties look small??)

Atmosphere: 5

Food: 4

Service: 4

London Williams

Lines be too long, and that's all the mcdonald's in baton rouge

Glenda Steward

It was good my hunny is very picky but he stated to me tht he really enjoyed his Po boy Catchfish mayb my ham ,cheese sandwich could've ? asked if u want it warm r cold sandwich ?.Parking: Parking on da property of da business .Kid-friendliness: The cashier was wonderful assisting me and Q/A great young man doing his job give him a raise????????

Recommended dishes: Cheese PO Boy

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