McDonald's

2278 O'Neal Ln, Baton Rouge
(225) 754-7404

Recent Reviews

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King Dave

It's McDonald's nothing special

Atmosphere: 4

Food: 3

Service: 4

C.D Butler

This location is the absolute worse. I go through the drive thru. Didn't get a total, they claim the total was $6.06. Checked the order that was incorrect and then this rude manager wants to argue with me at the window swearing up and down that what I ordered was not what they had and I got it all wrong. Girl just run me money back at this point. How hard is it to get an order right?

Micaiah Meadows

Horrible!

Atmosphere: 1

Food: 1

Service: 1

Arisia Gilmore

I went through the drive through for breakfast and the three staff people I interacted with were all super friendly and joyful. I was in a great mood the rest of the day after this!

Citizen

In for an iced coffee...did not come out same as ordered on sherwood location.

Atmosphere: 3

Food: 1

Service: 3

darryl\u0026shareka young

Customer service is horrible. I ask them to replace the cold fries with some fresh hot ones the lady stated “Nah she’s doing too much!” I’m sure if it was her ordering food she would want fresh food too. They really need to work on giving good customer service!

Atmosphere: 1

Food: 1

Service: 1

Andrew Dang

rude. whoever working here at 9pm on Thursday on that microphone needs to get out of there.

Atmosphere: 1

Food: 1

Service: 1

Hilton Hill

Where's the fraippes.....?...

Atmosphere: 1

Food: 1

Service: 1

Magic Hvac

That’s embarrassing total ignorance from employees idk why expected any different

Atmosphere: 1

Food: 1

Service: 1

Maryw Babin

I had an issue with my payment because they took two different payments, but they didn’t give me a receipt but my bank flagged me so when I went back inside to talk to the manager, she was mad and said she’d wanna deal with it. She was fixing to get off work. She didn’t have time for that. She told it to my face. So then she told me the other manager would take care of me so I went back to the truck to get my receipt. There was no receipt in the bag so she looked it up on the register and realize what I have paid and then walked away from me and wasn’t even helping the other customers And two people walked out. And act like I was an inconvenience because she wanted to get off of work now this is a manager.

Atmosphere: 5

Food: 5

Service: 1

yk. marie

This is the third time I tried to give this store a chance because it's so close to me, but this McDonald's has caused me to be done with McDonald's I'm 8 months pregnant and they don't fully cook any of there chicken or care that my baby can get sick or die from this, this is unacceptable, this location shouldn't even be open, I now have food poisoning because of this McDonald's. This isn't the first either.

Atmosphere: 1

Food: 1

Service: 1

Josh M

This is one of the worst McDonald's I have ever been two, the service is terrible and the place is nasty! Some one drop a hamburger patty on the floor and pick up and put on a hamburger bun, who does that's!

Kathesia Wheeler

No one is at the window, drive through line is empty. Had to hold and blow the horn to get someone. Attitudes are nasty. Especially the lil bird looking one in the window.

Atmosphere: 1

Food: 1

Service: 1

Alex Landry

so this was a few weeks ago, however i just went back again and am enraged all over again 🙃

few weeks ago i went to mcdonald’s , first of all the lady in the drive thru line was so unhelpful i might as well been talking to myself

i had a 4 piece nugget and a cheeseburger.
i look real quick in my bag, notice OF COURSE the sauce wasn’t in there. so i back the car up, wait for to come back to the window. she looks at me crazy says “ what” and im like hey you didn’t give me my hot mustard

she goes “ YEAH CUZ WE DONT HAVE THAT”

lmao .. okay. i responded with “ well i don’t work here so i wouldn’t know and you failed to tell me. so what you got then? bbq?

WE AINT GOT THAT EITHER

i’m trying really hard to just be amicable , but im literally pulling at straws to get a fkn sauce with my NUGGETS I PAID FOR. they just hand us the bag and hope we drive off , get too far down thr road and say it’s not worth even going back. which 90 percent of us do right?

so she hands me the only thing they have sauce wise and i drive off. mind you, im on the clock with my dash paused bc i am a door dash driver and had been working all day and finally got a meal.

so, the plot thickens. i reach back in my bag to start eating AND ITS COVERED IN KETCHUP!!!!

why , you ask?! bc they literally threw my cheeseburger in the bag with no wrapper LMAOOO. i am screaming. i’m mad as hell , working spending my hard earned money on some garbage bc that’s all i can afford as it is, and yall really just threw a burger in the bag with no wrapper

anyways to WRAP this up ( no pun intended ) i go back , go inside. the manager was SO nice ! the only thing remotely worth redeeming about this place was she was just as shocked as me and so upset she said “ i know you lying “ i started laughing i was like man i wish i was. it’s all good it’s not your fault. i work in the service industry myself but all i wanted was some lunch. she offered me a free ice cream cone and she was fussing at them trying to figure out who pulled that lol 😂 she seems like she cares at least! ( i didn’t even tell her how aloof and unresponsive her drive thru worker was, i don’t like karen’s lol ) not trying to get ppl in trouble but this mcdonald’s is jsut foul.

yall have stale buns , meat not even an inch thick. unhelpful ( minus the manager !) and yall don’t even complete the orders. the reason im finally writing this is bc i just paid for food to get home and didn’t even receive all my food.

quit gaslighting us , shut down lol for real. y’all are wasting our time and money that SOME of us actually work hard for. this generation is so foul.

ted talk over - valluza company , fix it. do better. thanks!🙏

Atmosphere: 1

Food: 1

Service: 1

Bruce Lii

20 minutes before order is available for chicken strips and a happy meal? Ugly ckicken strips. Old oil? Overcooked? Leftover?

Food: 3

Service: 3

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