Every single employee there has an attitude and speaks uneducated. Firstly, they gave me the wrong sauces. I asked for buffalo and they gave me barbecue. So, I told the worker and she gave me a whole attitude that the sauces were in the bag(clearly not the sauce I asked for). When I took everything out of my bag to find the 2 barbecue sauces so I could give them back to her(yes, they fight for 2 sauce packets, Chick-fil-A would never.), I noticed I was missing my large fries. She asked for the receipt and she said “No, the fries are in there and they’re large you can keep them”. I said yes, they’re large because they came with the large meal and I had also asked for an order of medium fries. Instead of fixing the issue, they argue with you and apparently they don’t know how to read their own receipts.
Atmosphere: 1
Food: 1
Service: 1
Maverick Resner
Can't even manage to put promotional items, that you paid for in your bag.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries
Aly Tarifa
If I could give 0 stars I would. Sat at the window waiting for food for almost 15 minutes. They finally come and ask for our receipt to see what we had. They lost our receipt. Tried to give us the wrong order 4 different times, each time having to ask what we had again after TAKING our receipt and losing it. Then after the 4th time bringing us the wrong order, they finally came back with our receipt and told us to take it inside to get a refund. This whole ordeal took so long we completely missed breakfast anywhere else. So we left without food and extremely aggravated after 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Valeria Martínez
Good service and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Will H
Do not order through the mobile app for this store! They make you pull through to wondow 2 and theb forget about you. On two separate occasions I placed a mobile order and this happened, and I waited 10 minutes each time, no-one ever came. I had to drive back through the drove through to pick up my food, which was then cold. No offer to be remade or anything. Atrocious service and employee attitudes. Edited to add, my order was incorrect when I got home. Added cheese and bacon to two sandwiches, and it was not on the sandwiches. Will not be using this trash location ever again.
Atmosphere: 1
Food: 1
Service: 1
All Things With Chrystal
The service was excellent and the coffee was delicious!
Atmosphere: 5
Food: 5
Service: 5
Kevyn Malveaux
First time here. Ordered fries. They were hot. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Kimia Nourozi
I love McDonald's ice
Atmosphere: 3
Food: 3
Service: 3
Kathleen Fitzgerald
This place is horrible every time I go food isn't right ,or they don't have my order yet ,don't understand what no pickles and extra ice is and a coke isn't diet coke. Won't be back till service gets better .it sucks . The one on burbank and Lee drive the new one near rouses
This is the worst McDonald’s I have been to☹️☹️very disappointed! I had a plain McDouble but it still came with it dressed I sent it back and they scraped it off and gave it to me. The worked who served us was more focused on the drive thru then her own position and when I did get my food it was
Atmosphere: 1
Food: 1
Service: 1
tianfu wu
Medium fries only half in the box So in this store French fries are equal to small French friesFrench fries without ketchup Is this a new rule at McDonald's? Delivery no ketchupDrink without a strawI don't know yet if the employees have a problem with the owner or manager of this store or if the manager told the employees to do this to save money in the storeThere's never been a McDonald's like this one
Atmosphere: 1
Food: 1
Service: 1
Rajun Valdes
terrible
Atmosphere: 1
Food: 1
Service: 1
Trey's Entrees
This visit was great.The sausage McMuffin was made plain at my request.The food was fresh. The hash browns were fresh.The biscuit was tender and fresh.There were napkins available on the counter which is more than other locations do.The mobile app is great and the clerk asked if I had placed my order and she went to the kitchen and took care of expediting our food order.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Bailey
The management here is terrible. May have had one experience in the past 10 be positive, I always try to give them the benefit of the doubt, but we’re beyond that now…
Good food ?
Atmosphere: 5
Food: 5
Service: 5
Every single employee there has an attitude and speaks uneducated. Firstly, they gave me the wrong sauces. I asked for buffalo and they gave me barbecue. So, I told the worker and she gave me a whole attitude that the sauces were in the bag(clearly not the sauce I asked for). When I took everything out of my bag to find the 2 barbecue sauces so I could give them back to her(yes, they fight for 2 sauce packets, Chick-fil-A would never.), I noticed I was missing my large fries. She asked for the receipt and she said “No, the fries are in there and they’re large you can keep them”. I said yes, they’re large because they came with the large meal and I had also asked for an order of medium fries. Instead of fixing the issue, they argue with you and apparently they don’t know how to read their own receipts.
Atmosphere: 1
Food: 1
Service: 1
Can't even manage to put promotional items, that you paid for in your bag.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries
If I could give 0 stars I would. Sat at the window waiting for food for almost 15 minutes. They finally come and ask for our receipt to see what we had. They lost our receipt. Tried to give us the wrong order 4 different times, each time having to ask what we had again after TAKING our receipt and losing it. Then after the 4th time bringing us the wrong order, they finally came back with our receipt and told us to take it inside to get a refund. This whole ordeal took so long we completely missed breakfast anywhere else. So we left without food and extremely aggravated after 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Good service and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Do not order through the mobile app for this store! They make you pull through to wondow 2 and theb forget about you. On two separate occasions I placed a mobile order and this happened, and I waited 10 minutes each time, no-one ever came. I had to drive back through the drove through to pick up my food, which was then cold. No offer to be remade or anything. Atrocious service and employee attitudes. Edited to add, my order was incorrect when I got home. Added cheese and bacon to two sandwiches, and it was not on the sandwiches. Will not be using this trash location ever again.
Atmosphere: 1
Food: 1
Service: 1
The service was excellent and the coffee was delicious!
Atmosphere: 5
Food: 5
Service: 5
First time here. Ordered fries. They were hot. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I love McDonald's ice
Atmosphere: 3
Food: 3
Service: 3
This place is horrible every time I go food isn't right ,or they don't have my order yet ,don't understand what no pickles and extra ice is and a coke isn't diet coke. Won't be back till service gets better .it sucks . The one on burbank and Lee drive the new one near rouses
Atmosphere: 1
Restaurantji Recommends
This is the worst McDonald’s I have been to☹️☹️very disappointed! I had a plain McDouble but it still came with it dressed I sent it back and they scraped it off and gave it to me. The worked who served us was more focused on the drive thru then her own position and when I did get my food it was
Atmosphere: 1
Food: 1
Service: 1
Medium fries only half in the box So in this store French fries are equal to small French friesFrench fries without ketchup Is this a new rule at McDonald's? Delivery no ketchupDrink without a strawI don't know yet if the employees have a problem with the owner or manager of this store or if the manager told the employees to do this to save money in the storeThere's never been a McDonald's like this one
Atmosphere: 1
Food: 1
Service: 1
terrible
Atmosphere: 1
Food: 1
Service: 1
This visit was great.The sausage McMuffin was made plain at my request.The food was fresh. The hash browns were fresh.The biscuit was tender and fresh.There were napkins available on the counter which is more than other locations do.The mobile app is great and the clerk asked if I had placed my order and she went to the kitchen and took care of expediting our food order.
Atmosphere: 5
Food: 5
Service: 5
The management here is terrible. May have had one experience in the past 10 be positive, I always try to give them the benefit of the doubt, but we’re beyond that now…
Atmosphere: 1
Food: 1
Service: 1