Menchie's Frozen Yogurt

HORRIBLE! PATHETIC! DISGUSTING!
Literally no product in the store or machines abd no toppings for the nonexistent frozen yogurt. Store is filthy and the clerk is only interested in whatever was on her phone.
Just one question to the owner;
Why Don't You Close The Store?
Do yourselves a favor and get your ice cream or yogurt fix before you come to the Mall of Louisiana!

Atmosphere: 1

Food: 1

Service: 1

I’m going to be very detailed with this review so bear with me.I’ve worked in the food service industry for 10+ years so I look for things maybe other customers don’t. When we walked in I realized how truly disgusting this location is. Above the front door, there’s an exit sign bombarded with spider webs and dead bugs. Not a great way to enter an eating establishment. There was trash sprinkled around the whole store. The glass windows and doors looked like they hadn’t been cleaned in months. Just layers and layers and fingerprints and grime. The cashier standing there had a bottle of raid on the floor behind the counter, but there an opening to the area behind the register so that raid was in plain sight-which tells me there’s a bug problem they’re dealing with (also not a great sign of an eating establishment)After getting the styrofoam cup to put the froyo in, we realized that all of the machines barely work, meaning that a little bit of yogurt would come out and then it would stop dispensing. With tells me that the machines haven’t been cleaned, the froyo is too thick, or any number of other issues. Also the froyo was mislabeled. I went for a cake batter and it tasted like mango? Luckily my sister did not go for the cake batter because she’s extremely allergic to mango. Not sure how this happens.As far as the toppings go, good luck finding anything fresh. All toppings were stale, or empty. When we asked for replacements for the empty toppings, we were told they were all out. We went at 3:00pm, not right before close, so I’m not sure why they’re out of anything- unless they’re waiting on a delivery. Nilla wafers were stale, Oreos were stale, cheesecake bites were stale, cookie dough bites were stale, and the Reese’s were stale.My mother had chocolate cake batter and new York cheesecake froyo, with brownie bites and chocolate sprinkles and there were streaks of blue in it? Where did this blue come from in a bowl of chocolate items? Also a VERY bad sign.I try to give businesses the benefit of the doubt when I have a bad experience, but the other reviews posted suggest there’s a much larger issue at hand. It was not clean, it was not fresh. Tbh I’m not sure what we paid for, but it wasn’t quality ingredients, fresh toppings, or a clean place to eat. There seems to be a serious lack of care and integrity here.I do not recommend this place, however try for yourself. Everyone has different tastes.

Atmosphere: 1

Food: 1

Service: 1

No free samples, lack of flavors, hardly any toppings. This place sucks.

Atmosphere: 1

Food: 3

Service: 1

NASTY GROSS PLACE WAS

Atmosphere: 1

Food: 1

Service: 1

Absolutely disgusting, off putting, nope.

Atmosphere: 1

Food: 1

Service: 1

they got rid of the tart flavor which was my favorite thing ever AND the fresh fruit!! now it’s all just mid and expensive

they got rid of the tart flavor which was my favorite thing ever AND the fresh fruit!! now it’s all just mid and expensive

The yoghurt tastes fermented.

Atmosphere: 1

Food: 1

Service: 3

If I could give this place a zero, I would. The woman kept charging my card saying it wasn’t working, so I showed her her my bank charges showing it charged twice. She argued with me for 10 minutes and she would not let me get new ice cream because mine melted while she argued with me. Terrible service. Their phone number isn’t even working, so I can’t call to try to get my money back. If you are that hard up for cash don’t try to steal from customers. Terrible!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Frozen Yogurt

Not impressed with this location.Unsure if it's shortage of workers - but it was messy, machines seemed to be half way working, and stuff just didn't seem fresh. Based on other reviews, seems to be an on-going issue.No employees to be found until one finally popped out, headphones in and on a phone.The icing on the cake was the machine asking for a tip. For what exactly? Just ridiculous.

Atmosphere: 1

Food: 3

Service: 2

Place smelled terrible and they had zero air on. I doubt anything from this store is fresh or good. If you can’t keep the store with AC. I’m not eating the food.

Terrible. No flavor, place is dirty and run down. Shop owner is rude and unfriendly. Avoid this place

so rude said they were closed after we had gotten ice cream and the door was unlocked

Loved them from the start.

This place was so disgusting. First time going to this location.. Girl was in the bath, comes out... Doesn't say anything... Chairs were dirty.. Gnats flying around the fruit, I tried three flavors and all three were out. One wasn't even the flavor I needed so we left. Gross