Everytime I order it seems they do the opposite on purpose. Fuck y'all fr fr Karma is a Bitch Like ya Mammy
Amanda Lovett
I don't know what happened to this location. My orders have been messed up or incorrect especially since Mr Don haven't had any involvement. He made sure my order was hot and fresh. If they were out of a product he made sure to find an adequate replacement. There was only one mess up but it wasn't bad I just don't eat anchovies. Everyone else don't care. I hope have a good job somewhere in a corporate office. I was even offered a promo free pizza for the mess up and it wasn't even valid nor would they take it over the phone.
Atmosphere: 1
Food: 1
Service: 1
Katelynn Marshall
I ordered my food at between 7:50 and 8:10 from uber eats. I received 4 different drivers after a hour and a half. When the driver changed for the last time it was about 9:45 (15 minutes before closing). I asked the driver what was going on and he replied when he asked the workers about the order they refused to make it claiming they had “other things to do before closing .” They hadn’t even attempted to make my order.
Atmosphere: 1
Food: 2
Service: 1
Machella Morgan
DO NOT ORDER FRON HERE! I placed an order through UberEats I got the Meats Pizza & added other topping which were an extra charge per topping. I received my order without the extra topping Black olives, pepperoni, bacon, Canadian bacon, sausage, pork sausage NO MEATS AT ALL. Went into the store to inquire about about the error. The manager who clearly sees the error of the toppings, says they can not do anything to contact uber eats when clearly this is not an uber eats error IT IS PAPA JOHN'S! Called corporate office who then informed me this was a franchisees store who connected me with the owner of the store & of course no answer I leave a voicemail and have not heard back from him! $56 gone down the drain!. DO NOT I REPEAT DO NOT ORDER FROM THIS STORE
Chelsea P.
no marinara sauce and look how they cut it smh , will not be returning to this location.
Jullecia Whitfield
They were so bad. I ordered two pizzas and had to wait a whole hour just for them to give me the wrong pizza. Horrible customer service and no one wants to work
Angela Green
My son placed an order at 2:30 p.m. today..A Monday..and never received his pizza..after 2 1/2 hours , they were still saying that they were showing that his order had been delivered..but it had not been..he asked for a refund and the General Manager told him that they didn’t give refunds.. and after I spoke with her she had the nerve to tell me that refunds are the last resort..after 2 1/2 hours of waiting on 1 pizza, he should have received a refund and a free pizza..Ridiculousness!!!
First off I am batman papa John's, secondly I understand that yall didn't have any drivers. But as a general manager maybe you should have a little compassion for people who are spending money on yalls food. Door dash was even worse, the lady was very rude and literally left my pizza on the porch in the cold and rain, never rang my doorbell or knocked! I got a refund for my food but no respect for anyone and took them almost 2 hours to get my pizza to me. Just saying papa John's I love yalls pizza but yall need a better system or. General manager .
Richelle Le
I ordered from here twice.The first time it came almost an hour later and my garlic sticks were bread sticks. The second time I never even got my order. It’s been over an hour and the tracker says delivered but it never delivered. Customer service sucks, called in twice to ask where my pizza is but all they said was that it was “on the way”. Never ordering from here ever again.
Doris Chenier
I’m extremely upset! I spent $40 to get 3 pizzas and a 2 liter drink. I clearly asked if this was a special. The person that took my order said I was getting breadsticks and dessert. The manager only said SORRY! Me 2!
John C.
Terrible pizza cardboard was soaked with grease and grease was dripping off the bottom of the pizza. The pizza looked like it was a day old to begin with and tasted spoiled. I stopped with the first bite. Absolutely disgusting!
Jon Bertrand
Avoid this store at all costs! Horrible experience! They did not send my entire order, items were missing. I called to have the rest delivered and was quoted 15-20 minutes. 2 hours later, and 2 more phone calls, they made me feel as though I was the problem and hung up on me when I asked to have my money refunded. By the time it arrived, the rest of my order was cold and un-enjoyable The employees don't care at all about customer service, and it's painfully obvious.
"AWSOME "Parking: 7 parking spots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Cheese Pizza
Got a raw crust tonight!!
They forgot I was standing at the counter, neglected to take my order I really want to give you a -zero, customer service stinks ?
Service: 1
Recommended dishes: Chocolate Brownie, Cheese Pizza
Everytime I order it seems they do the opposite on purpose. Fuck y'all fr fr Karma is a Bitch Like ya Mammy
I don't know what happened to this location. My orders have been messed up or incorrect especially since Mr Don haven't had any involvement. He made sure my order was hot and fresh. If they were out of a product he made sure to find an adequate replacement. There was only one mess up but it wasn't bad I just don't eat anchovies. Everyone else don't care. I hope have a good job somewhere in a corporate office. I was even offered a promo free pizza for the mess up and it wasn't even valid nor would they take it over the phone.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food at between 7:50 and 8:10 from uber eats. I received 4 different drivers after a hour and a half. When the driver changed for the last time it was about 9:45 (15 minutes before closing). I asked the driver what was going on and he replied when he asked the workers about the order they refused to make it claiming they had “other things to do before closing .” They hadn’t even attempted to make my order.
Atmosphere: 1
Food: 2
Service: 1
DO NOT ORDER FRON HERE! I placed an order through UberEats I got the Meats Pizza & added other topping which were an extra charge per topping. I received my order without the extra topping Black olives, pepperoni, bacon, Canadian bacon, sausage, pork sausage NO MEATS AT ALL. Went into the store to inquire about about the error. The manager who clearly sees the error of the toppings, says they can not do anything to contact uber eats when clearly this is not an uber eats error IT IS PAPA JOHN'S! Called corporate office who then informed me this was a franchisees store who connected me with the owner of the store & of course no answer I leave a voicemail and have not heard back from him! $56 gone down the drain!. DO NOT I REPEAT DO NOT ORDER FROM THIS STORE
no marinara sauce and look how they cut it smh , will not be returning to this location.
They were so bad. I ordered two pizzas and had to wait a whole hour just for them to give me the wrong pizza. Horrible customer service and no one wants to work
My son placed an order at 2:30 p.m. today..A Monday..and never received his pizza..after 2 1/2 hours , they were still saying that they were showing that his order had been delivered..but it had not been..he asked for a refund and the General Manager told him that they didn’t give refunds.. and after I spoke with her she had the nerve to tell me that refunds are the last resort..after 2 1/2 hours of waiting on 1 pizza, he should have received a refund and a free pizza..Ridiculousness!!!
Restaurantji Recommends
First off I am batman papa John's, secondly I understand that yall didn't have any drivers. But as a general manager maybe you should have a little compassion for people who are spending money on yalls food. Door dash was even worse, the lady was very rude and literally left my pizza on the porch in the cold and rain, never rang my doorbell or knocked! I got a refund for my food but no respect for anyone and took them almost 2 hours to get my pizza to me. Just saying papa John's I love yalls pizza but yall need a better system or. General manager .
I ordered from here twice.The first time it came almost an hour later and my garlic sticks were bread sticks. The second time I never even got my order. It’s been over an hour and the tracker says delivered but it never delivered. Customer service sucks, called in twice to ask where my pizza is but all they said was that it was “on the way”. Never ordering from here ever again.
I’m extremely upset! I spent $40 to get 3 pizzas and a 2 liter drink. I clearly asked if this was a special. The person that took my order said I was getting breadsticks and dessert. The manager only said SORRY! Me 2!
Terrible pizza cardboard was soaked with grease and grease was dripping off the bottom of the pizza. The pizza looked like it was a day old to begin with and tasted spoiled. I stopped with the first bite. Absolutely disgusting!
Avoid this store at all costs! Horrible experience! They did not send my entire order, items were missing. I called to have the rest delivered and was quoted 15-20 minutes. 2 hours later, and 2 more phone calls, they made me feel as though I was the problem and hung up on me when I asked to have my money refunded. By the time it arrived, the rest of my order was cold and un-enjoyable The employees don't care at all about customer service, and it's painfully obvious.