Popeyes Louisiana Kitchen

9376 Greenwell Springs Rd, Baton Rouge
(225) 924-3267

Recent Reviews

Randon Norwood

I ordered and not even 15seconds my food was ready loved it!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Brian Jarvis

Service was slow as hell

Atmosphere: 1

Food: 3

Service: 1

Eric Ross

Everything was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Lisa Butler

This Popeyes is SAD BAD SERVICE WRONG ORDER EVERY D TIME ALWAYS GOTTA WAIT NEVER HAVE COLESLAW EMPLOYES R VERY VERY UNPROFESSIONAL JUST

Food: 1

Service: 1

Jasmine Stovall

The last two times I've been there they never have anything ready and the employees are unprofessional.

Atmosphere: 1

Food: 1

Service: 1

Jordanismeh

The customer service at not only this location, but at multiple locations is the absolute worst. I do Uber eats and y’all make me go inside to pick up the order; I go inside and I’m standing at the counter for 10 minutes with multiple employees walking past me, ignoring me. And it wasn’t even me waiting, A WHOLE LINE FORMED behind me. I left since no one was going to help me. Y’all hired a bunch of employees that absolutely do not care. At this point, I fully support complete automation at fast food companies just like McDonalds. I notice just a complete lack of urgency at every fast food restaurant I go. And this place is extremely dirty, don’t believe me? Go there yourself and look at their kitchen. Ceiling tiles about to fall, mildew everywhere, wires all over the place, employees the same gloves they use to cook the food with when they’re touching the garbage cans, even noticed something dark growing under the soap dispenser at their cleaning station. This place is EXTREMELY nasty. I’m tempted to report them to the Louisiana health department, im serious I might do it, because maybe it’ll finally bring some change at that restaurant.

Atmosphere: 1

Food: 1

Service: 1

Kimberly S

This was my last time visiting this location. When you have client facing roles, people should strive to provide high quality customer service in which this location lack. I've been to this location quite a few times and it can be hit or miss with the food and they can be super slow. In the past, I have encountered a friendly staff. However, my recent experience, was very unpleasant. When I pulled up, there was no one in line at the drive thru. It appeared to be a slow night. I was told it would be about 20 min which was fine and the young man at the window was courteous. After I had waited about 25 min, another gentleman, who was one of the managers on the night duty, came out with bags but it didn't belong to me. It was for a vehicle that came some minutes after me. His demeanor and attitude was very rude when he approached the vehicle. He asked what I had and then went inside and came bk out with half the order. I got out the vehicle and walked in to say the order was not correct. His attitude was still nasty and he showed no form of courtesy as to say sorry for the inconvenience or anything. When you're in a leadership role, that person is supposed to set the tone for the other staff and be a good representation of the company. In this instance, this manager totally failed at that.The whole experience was just enough to leave a sour taste.

Atmosphere: 1

Food: 3

Service: 1

Jose Gonzalez

Service was really slow.

Atmosphere: 2

Food: 3

Service: 2

Lee Worley

Very clean and the chicken is

Atmosphere: 5

Food: 5

Service: 5

Brittany Johnson

The spice that was supposed to be the hottest was sweet. They were supposed to be open until 11 pm on Wednesday, but they closed early, and there was no indication or sign just a person shouting to everyone in line.

Atmosphere: 4

Food: 3

Service: 5

Michael Lewis

Consistency is non-existent. You never know if you will get precisely what you asked for. Some of the workers are extremely courteous and make you feel welcome, and others act like you are a nuisance. The food is good but the service leaves a lot to be desired.

Atmosphere: 3

Food: 5

Service: 3

Martin Webre

Employees are very friendly, courteous, the establishment is clean, you get the food and fresh. Fast serviceParking: Safe secure parking at all times.Kid-friendliness: Very child friendly it makes a parent comfortable feeling it's down to earth so bringing the children

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Spicy Blackened Chicken Sandwich with Bacon and Cheese, Classic Blackened Chicken Sandwich Combo, 4 Sandwich Family Feast, Fried Chicken, 12pc Signature Chicken, 12 Biscuits, 20pc Signature Chicken Family Meal, Handcrafted Tenders, Frozen Mango Lemonade, Family Feast, New Classic Blackened Chicken Sandwich, Spicy Blackened Chicken Sandwich with Bacon and Cheese Combo, Spicy Chicken Sandwich with Bacon and Cheese Combo, Classic Blackened Chicken Sandwich with Bacon and Cheese Combo, Homestyle Mac & Cheese Kids' Meal

Shambrika Johnson

It took them 25 minutes to greet me and the they were laughing in the background when someone came on the speaker I spend too much money with Popeyes to be treated like this I’m gonna make this public cause this is not how u run a fast foot restaurant I ask for the manager and his attitude was not for a manager this was at 3pm then he told me if I did want to wait I should find somewhere to eat this really got me aggravated here today

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: 20pc Signature Chicken Family Meal

225LA Girl

They take an order at drive thru every 10 minutes just have you sitting wasting gas 10/5/23 poor

Service: 1

Kayla Kennon

PLEASE DO NOT go to this Popeyes. I'm so serious. I ordered doordash oct. 6th and when I got my food, my fries were cold and tasted so old. Even the biscuit tasted a little moldy. My food is always at least warm and fresh when I order it for delivery anywhere else. I got the ghost pepper wings which are spicy and someone either took one of out of my order and replaced it with a very old mild wing or it was just a mistake.. idk but it was absolutely disgusting. I have never experienced this kind of service ANYWHERE. It seems like the employees do not care one bit and they need to get a whole new crew. If I could give 0 stars I would. I will never come here again. If I end up with food poisoning or salmonella we are gonna have a problem..

Food: 1

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