Burgers are pretty good, but if you wanna wait 45 minutes for a hamburger, good god. Never going back.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Roul Burger
jacqueline smith
The service at the place is not so great. I went there about a week ago. The cashier attitude was bad, she acted as if she was mad about something. But overall, the chicken shrimp salad is delicious.Parking: There are big and little holes all over the parking area.
Recommended dishes: Salad
Natasha Hunt
I ordered through their website from Google search. My order was confirmed through email at 11:41am. I arrived at 12:02pm for pickup and gave my name to the cashier. After seeing multiple people come in, place an order, and receive their food, I realized I had been waiting 30 minutes. I approached the cashier again to ask about my order. She said another 15-20 minutes. I asked for a refund. She said she was going to get her manager. The manager explains that they didn't receive my order which I found weird because the cashier could have said that upon my arrival. The manager said give him 3 minutes to make my order, it took 10 minutes. The cashier drops the bag on the counter with my order in it, and says there you go in a very harsh and nasty tone as if I didn't just spend $43 and waited 44 minutes for my order. I'm never going back there. The food was good despite the horrible customer service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Roul Burger
Elsie- inFlorida
Super good lunch! Lots of food for a very fair price... only drawback was how BUSY the place was during lunch and the limited seating. Highly recommend!!
Atmosphere: 4
Food: 5
Service: 5
Jeraldine Powe
Great food and service…Would highly recommend to anyone
Terry Smith
Excellent food excellent staff very good service good location on Holland Road close to the gates of LSU Louisiana State
Quality went down Paid 15 dollars for crawfish egg rolls just for them to barely have crawfish and be burnt ?
Damion Nash
Customer service sucks. Food not bad buger wasn’t cooked all the way through bathrooms sides are better then actual
Atmosphere: 1
Service: 1
Recommended dishes: Jalapeño Burger, Onion Rings
Ciara K.
Poor manners and courtesy to customers when they walk in. Especially while doordashing they'll look directly at you and don't even ask if you have a pick when your standing in the pick up stop I waited 10 to 15 minutes no helped or asked. Just ghetto and ratchet people. You try to support black businesses but they sit there and act like you owe them something. The food is alrIght from what I tasted but it still does compensate for the lack of customer service.
Erika Washington
They are very ghetto! They don’t answer the phones. The food is good but the store is nasty.
Would highly recommend the loaded seafood fries they were
Atmosphere: 4
Food: 5
Service: 5
Kim Spears
Food was okay. The burger had a weird taste.
Redd D.
Closing at 8:30 lol TRASH your employees (specifically the girls) are too beat tf up to be having the attitudes that they have lol really ATE TF UP IN THERE
Jen C
I ordered 6 hot lemon pepper wings. They tasted like spicy buffalo didn’t get any lemon pepper flavour from them. Still taste good.
Food: 4
Emily D.
I LOVE Roul's! It's been there for a long time! My only complaint is that they changed their bacon and the new bacon tastes like hot dogs... it's amazing if you don't want bacon
Burgers are pretty good, but if you wanna wait 45 minutes for a hamburger, good god. Never going back.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Roul Burger
The service at the place is not so great. I went there about a week ago. The cashier attitude was bad, she acted as if she was mad about something. But overall, the chicken shrimp salad is delicious.Parking: There are big and little holes all over the parking area.
Recommended dishes: Salad
I ordered through their website from Google search. My order was confirmed through email at 11:41am. I arrived at 12:02pm for pickup and gave my name to the cashier. After seeing multiple people come in, place an order, and receive their food, I realized I had been waiting 30 minutes. I approached the cashier again to ask about my order. She said another 15-20 minutes. I asked for a refund. She said she was going to get her manager. The manager explains that they didn't receive my order which I found weird because the cashier could have said that upon my arrival. The manager said give him 3 minutes to make my order, it took 10 minutes. The cashier drops the bag on the counter with my order in it, and says there you go in a very harsh and nasty tone as if I didn't just spend $43 and waited 44 minutes for my order. I'm never going back there. The food was good despite the horrible customer service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Roul Burger
Super good lunch! Lots of food for a very fair price... only drawback was how BUSY the place was during lunch and the limited seating. Highly recommend!!
Atmosphere: 4
Food: 5
Service: 5
Great food and service…Would highly recommend to anyone
Excellent food excellent staff very good service good location on Holland Road close to the gates of LSU Louisiana State
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Burger, PO' Boy, Crawfish Egg Rolls, Swiss Burger, Chicken Pita, Philly-Cheesesteak Egg Rolls, Chicken & Shrimp Burger, Onion Rings, Shrimp Burger, Catfish Plate, Shrimp PO'Boy, Loaded Philly Cheesesteak Fries, Shrimp Pita, Wings, Lolo Burger, French Fries, Gyro and Onion Rings with Philly Cheesesteak Fries
Quality went down Paid 15 dollars for crawfish egg rolls just for them to barely have crawfish and be burnt ?
Customer service sucks. Food not bad buger wasn’t cooked all the way through bathrooms sides are better then actual
Atmosphere: 1
Service: 1
Recommended dishes: Jalapeño Burger, Onion Rings
Poor manners and courtesy to customers when they walk in. Especially while doordashing they'll look directly at you and don't even ask if you have a pick when your standing in the pick up stop I waited 10 to 15 minutes no helped or asked. Just ghetto and ratchet people. You try to support black businesses but they sit there and act like you owe them something. The food is alrIght from what I tasted but it still does compensate for the lack of customer service.
They are very ghetto! They don’t answer the phones. The food is good but the store is nasty.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Would highly recommend the loaded seafood fries they were
Atmosphere: 4
Food: 5
Service: 5
Food was okay. The burger had a weird taste.
Closing at 8:30 lol TRASH your employees (specifically the girls) are too beat tf up to be having the attitudes that they have lol really ATE TF UP IN THERE
I ordered 6 hot lemon pepper wings. They tasted like spicy buffalo didn’t get any lemon pepper flavour from them. Still taste good.
Food: 4
I LOVE Roul's! It's been there for a long time! My only complaint is that they changed their bacon and the new bacon tastes like hot dogs... it's amazing if you don't want bacon