I've been eating here regularly since 2015 The place has gone downhill since 2020 and continues to slide downward.The menu has changed dramatically with less choices.The interior and exterior is dirty. The restaurant needs a good cleaning and the parking lot is full of litter.I always order the Bo Bun Hue but the last 3-4 times they've gotten real stingy with the amount of meat. Yesterday I placed an order to go, got home to eat and there was maybe 4 small pieces of beef which was mostly fat. The portions have also gotten smaller but prices have gone up.LASTLY AND THE MOST IRRITATING IS THAT AFTER I GOT HOME AND CHECKED MY CREDIT CARD CHARGES FOR THE DAY, THE PERSON WHO RANG ME UP CHARGED MY CARD TWICE - OVER $30 FOR 1 BOWL OF PHO WHICH WAS MOSTLY BROTH AND NOODLES. I CALLED THE RESTAURANT REQUESTING TO SPEAK WITH THE MANAGER ONLY TO BE TOLD THAT THE MANAGER WAS OFF TO CALL BACK TOMORROW. THE PERSON DIDN'T TAKE MY INFORMATION OR ATTEMPT TO ASSIST. 2ND ATTEMPT TO SPEAK WITH A MANAGER TODAY AND NO MANAGER AVAILABLE...THIS IS UNACCEPTABLE. I DO NOT LIVE ANYWHERE CLOSE TO THIS RESTAURANT AND THE FACT THAT IM NOW GOING TO HAVE TO DRIVE BACK UP THERE AND DEMAND A CRÉDIT TO MY CARD IS INCONVENIENT TO SAY THE LEAST.
Atmosphere: 1
Food: 1
Service: 1
Kelly Klein
I had a very mixed experience at this place. I enjoyed my food, but here’s what happened to take my review from 4 stars down to 2.I am expecting, and came to this restaurant with my husband and 14 month old son really craving some pho. It took us a moment to notice, but our waitress was VERY SICK. You could hear her stuffy nose in her voice and when she was away from the table we had heard her coughing and sniffling. I understand someone not wanting to take off work because you need the money, but when you are serving food it’s not okay to come and handle people’s food and payment cards exposing them to your germs, and I also really judge her management for not sending her home for this reason. We ate there two days ago and now we are all sick as well.. this is not an experience to look for when you go out to eat somewhere.It’s unfortunate because had we not had this experience and have the knowledge that they let their employees work sick and that’s a risk to take eating there, I would’ve wanted to go back because the food was good. I also want to make it clear so that nobody gets confused - we got sick from the waitress being sick, not from the food. If I were to rate this place one their food alone I’d give it 4-4.5 stars. Very unfortunate and disappointing experience to have. Those of you reading this who’ve had children can understand how difficult managing a sick 14 month old is a huge bummer. I’ll never go back there knowing that there’s a possibility that someone who works there is working and handling your food while sick. In my eyes when working in an industry handing others food while sick and contagious is a huge no-no. I would think the boss would’ve agreed there but evidentially not. Thanks for the good food, but it wasn’t worth making my family and I catch your waitresses illness.
Atmosphere: 1
Food: 4
Service: 1
Sabrina N.
I was greeted as soon as I walked in and I loved that they were playing Christmas music (I went 2 weeks ago but forgot to post my review). I ordered a thai tea and it was good, but to me, really sweet. I ordered some milk to make it less sweet but it didn't work. For an appetizer, I ordered calamari. 10/10 because they deep fried jalapeño peppers too and it made the dish so good. You have to be careful though because they are a bit spicy. I ordered the Pho Dac Biet and without any sauces, it was okay. Once I added siracha, hoisin (usually only add when it lacks a bit of flavor) and chili oil, it tasted a lot better. My cousin ordered Bun Bo Hue and she didn't really like it. I tried it and it lacked the authentic BBH flavor. I'll definitely come back to try their other foods because this restaurant is promising.
Anner Gomez
It’s so good my Vietnamese fiancé doesn’t complain when we eat here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho DAC Biet, Spring Rolls, Chicken Wings
Nguyen Giang
Great food even better
Atmosphere: 5
Food: 5
Service: 5
Uyen Vu
Great food, great service. Pho broth is very rich and authentic!
Atmosphere: 5
Food: 5
Service: 5
Abdelrahman Elkaffas
the food was really good .good food service and good recommendations from the waiter also .thank you so muchi will come back
Atmosphere: 5
Food: 5
Service: 5
Eli Simpson
Everything here is super delicious and customer service 5 stars ?????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Rolls
shanetha miller
I've only dined in once I ordered the PHO I've tried several places just to see which one was best Saigon has the best broth hands down after that one visit I've been back at least 15 or 16 times prices are great compared to other Vietnamese restaurants i would recommend this place a thousand times I love
Atmosphere: 5
Food: 5
Service: 5
Martin Choi
Ordered Pho and spring rolls for lunch. Soup was too salty and bean sprouts were not fresh. The place had a damp musty smell. Service was not great.
First time there. Server was very helpful and informative! LOVED the spicy pho. Unfortunately they were out of their kimchi friesbut I will be back soon to try those!!!! Probably in the top 2 of my favorite pho places in Baton Rouge!!!
Rodriguez T.
Clear noodle soup is awesome! Interior needs to be updated. Does not take long to get food. Customer service is descent.
Iron Cactus
Good food. I reccomend..Hu Tieu...Pho...and Bun Bo Hue.
Atmosphere: 4
Food: 5
Service: 5
Caro Bentz
I love this place very clean, the staff are super friendly and about the food ? everything here is delicious? everything, fresh homemade lemonade?
Gr8ful 2Bloved
Foods were ok, stingy on the shrimp. There were only 2 for my vermicelli noodle bowl. Shrimps aren't that expensive in LA!!! Chicken & pork marinated perfectly but a bit overcooked & dry.
I've been eating here regularly since 2015 The place has gone downhill since 2020 and continues to slide downward.The menu has changed dramatically with less choices.The interior and exterior is dirty. The restaurant needs a good cleaning and the parking lot is full of litter.I always order the Bo Bun Hue but the last 3-4 times they've gotten real stingy with the amount of meat. Yesterday I placed an order to go, got home to eat and there was maybe 4 small pieces of beef which was mostly fat. The portions have also gotten smaller but prices have gone up.LASTLY AND THE MOST IRRITATING IS THAT AFTER I GOT HOME AND CHECKED MY CREDIT CARD CHARGES FOR THE DAY, THE PERSON WHO RANG ME UP CHARGED MY CARD TWICE - OVER $30 FOR 1 BOWL OF PHO WHICH WAS MOSTLY BROTH AND NOODLES. I CALLED THE RESTAURANT REQUESTING TO SPEAK WITH THE MANAGER ONLY TO BE TOLD THAT THE MANAGER WAS OFF TO CALL BACK TOMORROW. THE PERSON DIDN'T TAKE MY INFORMATION OR ATTEMPT TO ASSIST. 2ND ATTEMPT TO SPEAK WITH A MANAGER TODAY AND NO MANAGER AVAILABLE...THIS IS UNACCEPTABLE. I DO NOT LIVE ANYWHERE CLOSE TO THIS RESTAURANT AND THE FACT THAT IM NOW GOING TO HAVE TO DRIVE BACK UP THERE AND DEMAND A CRÉDIT TO MY CARD IS INCONVENIENT TO SAY THE LEAST.
Atmosphere: 1
Food: 1
Service: 1
I had a very mixed experience at this place. I enjoyed my food, but here’s what happened to take my review from 4 stars down to 2.I am expecting, and came to this restaurant with my husband and 14 month old son really craving some pho. It took us a moment to notice, but our waitress was VERY SICK. You could hear her stuffy nose in her voice and when she was away from the table we had heard her coughing and sniffling. I understand someone not wanting to take off work because you need the money, but when you are serving food it’s not okay to come and handle people’s food and payment cards exposing them to your germs, and I also really judge her management for not sending her home for this reason. We ate there two days ago and now we are all sick as well.. this is not an experience to look for when you go out to eat somewhere.It’s unfortunate because had we not had this experience and have the knowledge that they let their employees work sick and that’s a risk to take eating there, I would’ve wanted to go back because the food was good. I also want to make it clear so that nobody gets confused - we got sick from the waitress being sick, not from the food. If I were to rate this place one their food alone I’d give it 4-4.5 stars. Very unfortunate and disappointing experience to have. Those of you reading this who’ve had children can understand how difficult managing a sick 14 month old is a huge bummer. I’ll never go back there knowing that there’s a possibility that someone who works there is working and handling your food while sick. In my eyes when working in an industry handing others food while sick and contagious is a huge no-no. I would think the boss would’ve agreed there but evidentially not. Thanks for the good food, but it wasn’t worth making my family and I catch your waitresses illness.
Atmosphere: 1
Food: 4
Service: 1
I was greeted as soon as I walked in and I loved that they were playing Christmas music (I went 2 weeks ago but forgot to post my review). I ordered a thai tea and it was good, but to me, really sweet. I ordered some milk to make it less sweet but it didn't work. For an appetizer, I ordered calamari. 10/10 because they deep fried jalapeño peppers too and it made the dish so good. You have to be careful though because they are a bit spicy. I ordered the Pho Dac Biet and without any sauces, it was okay. Once I added siracha, hoisin (usually only add when it lacks a bit of flavor) and chili oil, it tasted a lot better. My cousin ordered Bun Bo Hue and she didn't really like it. I tried it and it lacked the authentic BBH flavor. I'll definitely come back to try their other foods because this restaurant is promising.
It’s so good my Vietnamese fiancé doesn’t complain when we eat here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho DAC Biet, Spring Rolls, Chicken Wings
Great food even better
Atmosphere: 5
Food: 5
Service: 5
Great food, great service. Pho broth is very rich and authentic!
Atmosphere: 5
Food: 5
Service: 5
the food was really good .good food service and good recommendations from the waiter also .thank you so muchi will come back
Atmosphere: 5
Food: 5
Service: 5
Everything here is super delicious and customer service 5 stars ?????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Rolls
I've only dined in once I ordered the PHO I've tried several places just to see which one was best Saigon has the best broth hands down after that one visit I've been back at least 15 or 16 times prices are great compared to other Vietnamese restaurants i would recommend this place a thousand times I love
Atmosphere: 5
Food: 5
Service: 5
Ordered Pho and spring rolls for lunch. Soup was too salty and bean sprouts were not fresh. The place had a damp musty smell. Service was not great.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
First time there. Server was very helpful and informative! LOVED the spicy pho. Unfortunately they were out of their kimchi friesbut I will be back soon to try those!!!! Probably in the top 2 of my favorite pho places in Baton Rouge!!!
Clear noodle soup is awesome! Interior needs to be updated. Does not take long to get food. Customer service is descent.
Good food. I reccomend..Hu Tieu...Pho...and Bun Bo Hue.
Atmosphere: 4
Food: 5
Service: 5
I love this place very clean, the staff are super friendly and about the food ? everything here is delicious? everything, fresh homemade lemonade?
Foods were ok, stingy on the shrimp. There were only 2 for my vermicelli noodle bowl. Shrimps aren't that expensive in LA!!! Chicken & pork marinated perfectly but a bit overcooked & dry.
Atmosphere: 3
Food: 4
Service: 5