I would like to personally applaud this Sonic for delivering what might be the most artistically terrible fast-food experience of my life. Truly, it takes talent to fail this hard.
First, they handed me my ice cream before anything else, which was a bold choice considering I then sat there for an hour waiting for the actual food. By the time they finally remembered I existed, my ice cream had fully transformed into flavored water. Delicious.
I got home, opened the bags, and discovered that not a single item was correct. Not one. It’s almost impressive. Like they looked at my order and said, “Let’s do the exact opposite.” Honestly, at this point I’m convinced they’re running some sort of social experiment to see how far they can push customers before they snap.
And the staff? Let’s just say their overall vibe screamed “not exactly in a hurry.” The whole area smelled strongly of marijuana, which certainly explained why everyone was moving like they were underwater.
This place is so consistently bad it should win an award. If you’re craving disappointment, melted desserts, and employees who appear spiritually elsewhere, buckle up! This is your spot. Otherwise, steer clear unless you enjoy writing angry reviews at 1 a.m. like me.
Atmosphere: 1
Food: 2
Service: 1
Erika Carter
Ordered a drink. The carton was polite.
Atmosphere: 5
Service: 5
Madeline Galland
They NEVER get my order right. And when they do it’s the lowest quality possible. I ordered a medium m&m blast with extra m&ms ($6.68) got a mini no extra m&ms. Didn’t realize until I got home and this is not the first time something like this has happened. They need to get some workers that can read.
Atmosphere: 1
Food: 2
Service: 1
Treashur Magee
Me and my mom both got a burger a drink and tots and the drink and burger was fine but the tots her hard and cold so my mom asked for some new ones we said that we didnt mind waiting for new ones so they came back and got us the same tots just refried. We asked for new ones- im not sure why they just didn't do that
Atmosphere: 1
Food: 3
Service: 2
Alice Craig
The slow service. This is the second time in a row in which service is absolutely, painfully slow. I placed an order via app around 6:45pm with a pickup window of 7:00pm-7:10pm. I arrived a bit early and entered the stall number. After waiting over 20 minutes, I went to the front door around 7:23pm.
The lady apologized and asked what my order was. It was sitting at the front door for who knows how long. Part of me thinks that because it was raining hard, none of the employees wanted to come out.
I will not be patronizing Sonic if they cannot get more efficient with customer service.
Also, this is the second location where my receipt barely has ink for me to write a review.
Atmosphere: 3
Food: 3
Service: 1
Ryniyah B
paid for a shake it so thick you can’t even suck it. waited 40 mins on a pick up order.
Elbranika Johnson
I always get good service when I visit this sonic. 👍
Atmosphere: 5
Food: 4
Service: 4
Yadira Yuridiana
This is the third time coming into this sonic . Always out of order or close and it's a 24 hr service . Always lacking In taking orders . Needs better motivation workers and better service . Needs new management. For me to make a review on google is crazy .
Alcinda Bell
The Slush machine was down and coke tasted like diet coke watered down.
Atmosphere: 5
Food: 5
Service: 1
Deion Lane-Barney
This is the worst Sonic in Baton Rouge! The food is always cold and the service is horrible.
10 minutes and never took my after order telling me to hold on. This is the second time I have had an issue, the first it was fifteen minutes until my change was brought to me. The carhop had to come ask what bill I had given her, I would chose another location to visit.
Food: 5
Service: 1
Jonova Walker
This is the worst Sonic's I've ever been to! I pulled in, pushed the red button and no one answered. A car pulled in beside me, and they got answered right away. I waited 4 minutes and still answer. This has happened too many times but I'll never return to this location again!! Either the hotdogs are still frozen on the inside, the tots are burnt, rude and impatient on the mic when they do answer, or they take forever to take your order!
Atmosphere: 1
Service: 1
Shontia Anthony
I ordered a number 4 took my food home to eat there was hair in middle of my burger I throw it away I was stop at this Sonic again.i reported it nobody never replied back to me
Atmosphere: 1
Food: 1
Service: 2
Kenyetta Francis
Waited 10 minutes for an online order. The employee was standing outside talking. Had to push the button and ask for an update on my order
I would like to personally applaud this Sonic for delivering what might be the most artistically terrible fast-food experience of my life. Truly, it takes talent to fail this hard.
First, they handed me my ice cream before anything else, which was a bold choice considering I then sat there for an hour waiting for the actual food. By the time they finally remembered I existed, my ice cream had fully transformed into flavored water. Delicious.
I got home, opened the bags, and discovered that not a single item was correct. Not one. It’s almost impressive. Like they looked at my order and said, “Let’s do the exact opposite.” Honestly, at this point I’m convinced they’re running some sort of social experiment to see how far they can push customers before they snap.
And the staff? Let’s just say their overall vibe screamed “not exactly in a hurry.” The whole area smelled strongly of marijuana, which certainly explained why everyone was moving like they were underwater.
This place is so consistently bad it should win an award. If you’re craving disappointment, melted desserts, and employees who appear spiritually elsewhere, buckle up! This is your spot. Otherwise, steer clear unless you enjoy writing angry reviews at 1 a.m. like me.
Atmosphere: 1
Food: 2
Service: 1
Ordered a drink. The carton was polite.
Atmosphere: 5
Service: 5
They NEVER get my order right. And when they do it’s the lowest quality possible. I ordered a medium m&m blast with extra m&ms ($6.68) got a mini no extra m&ms. Didn’t realize until I got home and this is not the first time something like this has happened. They need to get some workers that can read.
Atmosphere: 1
Food: 2
Service: 1
Me and my mom both got a burger a drink and tots and the drink and burger was fine but the tots her hard and cold so my mom asked for some new ones we said that we didnt mind waiting for new ones so they came back and got us the same tots just refried. We asked for new ones- im not sure why they just didn't do that
Atmosphere: 1
Food: 3
Service: 2
The slow service. This is the second time in a row in which service is absolutely, painfully slow. I placed an order via app around 6:45pm with a pickup window of 7:00pm-7:10pm. I arrived a bit early and entered the stall number. After waiting over 20 minutes, I went to the front door around 7:23pm.
The lady apologized and asked what my order was. It was sitting at the front door for who knows how long. Part of me thinks that because it was raining hard, none of the employees wanted to come out.
I will not be patronizing Sonic if they cannot get more efficient with customer service.
Also, this is the second location where my receipt barely has ink for me to write a review.
Atmosphere: 3
Food: 3
Service: 1
paid for a shake it so thick you can’t even suck it. waited 40 mins on a pick up order.
I always get good service when I visit this sonic. 👍
Atmosphere: 5
Food: 4
Service: 4
This is the third time coming into this sonic . Always out of order or close and it's a 24 hr service . Always lacking In taking orders . Needs better motivation workers and better service . Needs new management. For me to make a review on google is crazy .
The Slush machine was down and coke tasted like diet coke watered down.
Atmosphere: 5
Food: 5
Service: 1
This is the worst Sonic in Baton Rouge! The food is always cold and the service is horrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible customer service
10 minutes and never took my after order telling me to hold on. This is the second time I have had an issue, the first it was fifteen minutes until my change was brought to me. The carhop had to come ask what bill I had given her, I would chose another location to visit.
Food: 5
Service: 1
This is the worst Sonic's I've ever been to! I pulled in, pushed the red button and no one answered. A car pulled in beside me, and they got answered right away. I waited 4 minutes and still answer. This has happened too many times but I'll never return to this location again!! Either the hotdogs are still frozen on the inside, the tots are burnt, rude and impatient on the mic when they do answer, or they take forever to take your order!
Atmosphere: 1
Service: 1
I ordered a number 4 took my food home to eat there was hair in middle of my burger I throw it away I was stop at this Sonic again.i reported it nobody never replied back to me
Atmosphere: 1
Food: 1
Service: 2
Waited 10 minutes for an online order. The employee was standing outside talking. Had to push the button and ask for an update on my order
Atmosphere: 2
Food: 3
Service: 2
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