We went. We ate ice-cream. It was good. The service was average like most places now a days.
Carley Wilcombe
Horrible service. Never took my order. I even went to another spot in case it wasn’t working & they still never came.
Kelsey Carpenter
The atmosphere was kind of off, And maybe it's just today. I do love the Sonic, and I just pulled up for a shake and I know that they're busy I've been there and I've done that. But they've had me waiting over 20 minutes and they bring me a shake that is no longer a shake, it has now became milk at this point The cherry couldn't even stand lol 😆 point being is there seem to be lack of staff w very few car hops available, that seem to be picking up a lot of extra slack to make sure to deliver all the food with all the customers at one time. She did go all the way back inside remake me an entire shake and brought it out And it was too perfection so I give her that!
daniel myers
This is the worst sonic I believe n Louisiana every time u go here its shit the food and the services mainly the management it sucks all around they will b closing the doors on this place soon with services like this. When u say something their famous words r go somewhere else
Kyle Hyde
This sonic has quick service and great fresh tater tots.
Lillian
New management better get their trash under control. None of the neighbors near this location want to deal with your trash. Plus now you're getting rid of the cats that lived in the back that controlled the rodent population since your nasty store is unable to take care of itself.
Otis Billeaudeau
Dat was good to
rebecca chauff
I’m also seeing other Google reviews with the same feedback. Why isn’t the owner doing something about this? I pulled into a stall, pressed the button, waited 10 minutes, pressed the button again, and then waited another 10 minutes. Nobody ever came to assist me. I eventually ended up leaving. It was not busy and there were only a few other vehicles. The car next to us said they had a mobile order and had been waiting 20 minutes. Don’t plan on taking a lunch from something important to go here. Prepare to spend an hour playing “Is it my turn yet?”
Atmosphere: 1
Food: 1
Service: 1
Jennifer Lieux
Would rate it a zero if it would let me. My red button was pressed for over 15 mins with no answer with only 2 cars there. Finally, I got out and asked a worker (later to be named as Rece) who I had noticed talking in the car two stalls down from me for the last 6 mins, if the machines were working. Rece stated some were and some weren't, but she would come take my order in a minute. After a couple mins, she politely came and took my order in person. I ordered 4 combo meals, 2 kids meals, and 1 chicken sandwich. The order was immediately placed in the system and confirmed by me on the screen (apparently rhe machine was working just no one wanted to answer). I waited for an hour before any food was brought out. When she brought it out I gave her $100 and she went to get my change. As I checked the bag, I noticed I had nothing but chili cheese tots, no burgers for my combos at all. When she was told she said "oh I may have put things in another bag let me go check." After a minute, another guy came up and asked what was wrong with my burgers. I told him I didn't get them. I told him what was missing and he said he would be back. After waiting another 20 minutes, I walked to the door to ask about the status of my burgers, I noticed 4- 5 employees all huddled together just talking, not working on any line. I was rudely told I had to wait my turn that there were orders ahead of me. I immediately stated I wanted my money back and didn't need the food anymore since I had waited long enough. They refused to give me my money back. I had to ask 4 times for money back. Once my money was returned, I walked out the door back towards my car to remove myself from their space. Unfortunately, Rece, decided she was going to rage towards my car screaming "you gonna give us our food back for other people." She tried to pass me up to get in my car and I immediately raised my voice to let her know I would be happy to give her the food back but she was not going to rage my personal vehicle, which my 3 children were in, with her issue. She began cussing at me and screaming profanity. The food was returned, I'm sure to give to someone else as she stated. Sorry to my community. Total unprofessionalism, extreme rudeness, unwillingness to serve customers, inappropriate language, and down right disgust since they will serve that food to someone else. In looking at the other reviews now, I see it's a common theme. Won't eat there any more!
Atmosphere: 1
Food: 1
Service: 1
k mcguffey
Kyle was my car hopper, that by the way looked very frustrated with his job. He took my order & brought my food out. It was strange to me that I placed my order and not even 1 minute after, I saw the screen say Kyle is headed out with your order. It came out like 2 minutes after. When I got it, I knew it wasn’t fresh. The garlic burger was cold and the tots taste like grease. I asked them for a refund. A lady came out to get the food and didn’t apologize for their lack of service. She took the food came back out gave me a receipt and said it may take up to 10 days to get your money back and walked off. I hope no one gets those tots… smh . Very unacceptable and very unprofessional. Oh and let me not leave out it is 9:31 in the AM. August 24,2024.
So dashed in to get a bite. The order came out cold and large tots had the same as small tots. Called the manager and they sent out a member of management, who was very apologetic, who replaced the order. If not for her this would be a different review! Keep her please.
Atmosphere: 4
Food: 4
Service: 4
Allison Underwood
I placed an order through the app. Only ordered 2 drinks. I thought placing an order ahead of time would make my stop quicker and my order accurate. I was wrong. Checked in waited 10 min. hit the button to talk to someone to see what was going on. They never answered. Finally flagged someone down after another 5 min. She went to check on my order and came back told me they couldn't find my order and I needed to cancel it. I showed her my order she said they couldn't do anything and I needed to call their customer service line to cancel my order. All I ordered was 2 drink!!!! Now I have to call to cancel and wait for my $5 refund. This is the second time in a row I've had to call to get a refund. Last time they were out of ice cream! I'm done with Sonic. Do not waste your money or your time on them.
Atmosphere: 1
Food: 2
Service: 1
Allison Lansing
I placed an order through the app. Only ordered 2 drinks. I thought placing an order ahead of time would make my stop quicker and my order accurate. I was wrong. Checked in waited 10 min. hit the button to talk to someone to see what was going on. They never answered. Finally flagged someone down after another 5 min. She went to check on my order and came back told me they couldn't find my order and I needed to cancel it. I showed her my order she said they couldn't do anything and I needed to call their customer service line to cancel my order. All I ordered was 2 drink!!!! Now I have to call to cancel and wait for my $5 refund. This is the second time in a row I've had to call to get a refund. Last time they were out of ice cream! I'm done with Sonic. Do not waste your money or your time on them.
Atmosphere: 1
Food: 2
Service: 1
Leann Wills
I placed a mobile order at 7:30 AM that was ready for pick up at 7:36 AM. I waited 20 MINUTES for nobody to come out and complete the order. I called the number on the mobile app and nobody picked up. Like did everyone take off and not update the hours of operation? Poor management and poor customer service. I want my refund, but I’d doubt that will happen too. This location needs to find better management. Thankfully, I was able to go to another location and get my order, but still want my refund from this location.
We went. We ate ice-cream. It was good. The service was average like most places now a days.
Horrible service. Never took my order. I even went to another spot in case it wasn’t working & they still never came.
The atmosphere was kind of off, And maybe it's just today. I do love the Sonic, and I just pulled up for a shake and I know that they're busy I've been there and I've done that. But they've had me waiting over 20 minutes and they bring me a shake that is no longer a shake, it has now became milk at this point
The cherry couldn't even stand lol 😆 point being is there seem to be lack of staff w very few car hops available, that seem to be picking up a lot of extra slack to make sure to deliver all the food with all the customers at one time. She did go all the way back inside remake me an entire shake and brought it out And it was too perfection so I give her that!
This is the worst sonic I believe n Louisiana every time u go here its shit the food and the services mainly the management it sucks all around they will b closing the doors on this place soon with services like this. When u say something their famous words r go somewhere else
This sonic has quick service and great fresh tater tots.
New management better get their trash under control. None of the neighbors near this location want to deal with your trash. Plus now you're getting rid of the cats that lived in the back that controlled the rodent population since your nasty store is unable to take care of itself.
Dat was good to
I’m also seeing other Google reviews with the same feedback. Why isn’t the owner doing something about this? I pulled into a stall, pressed the button, waited 10 minutes, pressed the button again, and then waited another 10 minutes. Nobody ever came to assist me. I eventually ended up leaving. It was not busy and there were only a few other vehicles. The car next to us said they had a mobile order and had been waiting 20 minutes. Don’t plan on taking a lunch from something important to go here. Prepare to spend an hour playing “Is it my turn yet?”
Atmosphere: 1
Food: 1
Service: 1
Would rate it a zero if it would let me. My red button was pressed for over 15 mins with no answer with only 2 cars there. Finally, I got out and asked a worker (later to be named as Rece) who I had noticed talking in the car two stalls down from me for the last 6 mins, if the machines were working. Rece stated some were and some weren't, but she would come take my order in a minute. After a couple mins, she politely came and took my order in person. I ordered 4 combo meals, 2 kids meals, and 1 chicken sandwich. The order was immediately placed in the system and confirmed by me on the screen (apparently rhe machine was working just no one wanted to answer). I waited for an hour before any food was brought out. When she brought it out I gave her $100 and she went to get my change. As I checked the bag, I noticed I had nothing but chili cheese tots, no burgers for my combos at all. When she was told she said "oh I may have put things in another bag let me go check." After a minute, another guy came up and asked what was wrong with my burgers. I told him I didn't get them. I told him what was missing and he said he would be back. After waiting another 20 minutes, I walked to the door to ask about the status of my burgers, I noticed 4- 5 employees all huddled together just talking, not working on any line. I was rudely told I had to wait my turn that there were orders ahead of me. I immediately stated I wanted my money back and didn't need the food anymore since I had waited long enough. They refused to give me my money back. I had to ask 4 times for money back. Once my money was returned, I walked out the door back towards my car to remove myself from their space. Unfortunately, Rece, decided she was going to rage towards my car screaming "you gonna give us our food back for other people." She tried to pass me up to get in my car and I immediately raised my voice to let her know I would be happy to give her the food back but she was not going to rage my personal vehicle, which my 3 children were in, with her issue. She began cussing at me and screaming profanity. The food was returned, I'm sure to give to someone else as she stated. Sorry to my community. Total unprofessionalism, extreme rudeness, unwillingness to serve customers, inappropriate language, and down right disgust since they will serve that food to someone else. In looking at the other reviews now, I see it's a common theme. Won't eat there any more!
Atmosphere: 1
Food: 1
Service: 1
Kyle was my car hopper, that by the way looked very frustrated with his job. He took my order & brought my food out. It was strange to me that I placed my order and not even 1 minute after, I saw the screen say Kyle is headed out with your order. It came out like 2 minutes after. When I got it, I knew it wasn’t fresh. The garlic burger was cold and the tots taste like grease. I asked them for a refund. A lady came out to get the food and didn’t apologize for their lack of service. She took the food came back out gave me a receipt and said it may take up to 10 days to get your money back and walked off. I hope no one gets those tots… smh . Very unacceptable and very unprofessional. Oh and let me not leave out it is 9:31 in the AM. August 24,2024.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The staff is super friendly
Atmosphere: 5
Food: 5
Service: 5
So dashed in to get a bite. The order came out cold and large tots had the same as small tots. Called the manager and they sent out a member of management, who was very apologetic, who replaced the order. If not for her this would be a different review! Keep her please.
Atmosphere: 4
Food: 4
Service: 4
I placed an order through the app. Only ordered 2 drinks. I thought placing an order ahead of time would make my stop quicker and my order accurate. I was wrong. Checked in waited 10 min. hit the button to talk to someone to see what was going on. They never answered. Finally flagged someone down after another 5 min. She went to check on my order and came back told me they couldn't find my order and I needed to cancel it. I showed her my order she said they couldn't do anything and I needed to call their customer service line to cancel my order. All I ordered was 2 drink!!!! Now I have to call to cancel and wait for my $5 refund. This is the second time in a row I've had to call to get a refund. Last time they were out of ice cream! I'm done with Sonic. Do not waste your money or your time on them.
Atmosphere: 1
Food: 2
Service: 1
I placed an order through the app. Only ordered 2 drinks. I thought placing an order ahead of time would make my stop quicker and my order accurate. I was wrong. Checked in waited 10 min. hit the button to talk to someone to see what was going on. They never answered. Finally flagged someone down after another 5 min. She went to check on my order and came back told me they couldn't find my order and I needed to cancel it. I showed her my order she said they couldn't do anything and I needed to call their customer service line to cancel my order. All I ordered was 2 drink!!!! Now I have to call to cancel and wait for my $5 refund. This is the second time in a row I've had to call to get a refund. Last time they were out of ice cream! I'm done with Sonic. Do not waste your money or your time on them.
Atmosphere: 1
Food: 2
Service: 1
I placed a mobile order at 7:30 AM that was ready for pick up at 7:36 AM. I waited 20 MINUTES for nobody to come out and complete the order. I called the number on the mobile app and nobody picked up. Like did everyone take off and not update the hours of operation? Poor management and poor customer service. I want my refund, but I’d doubt that will happen too. This location needs to find better management. Thankfully, I was able to go to another location and get my order, but still want my refund from this location.
Atmosphere: 1
Service: 1
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