I ordered online and my pickup time was 1:06 pm, I didn't leave out until 1:15 pm. Workers are only focused on drive thru or walk in orders and are not paying attention to online pickup orders. While it was chaotic in there, there was one worker who was doing absolutely nothing behind the counter. Overall poor customer service.
Atmosphere: 3
Food: 5
Service: 1
Katlyn Johnson
Every time I go here my coffee order is wrong.
Atmosphere: 3
Food: 3
Service: 1
Tynia Wiggins
Miss Madison, the one over the food decided to run her mouth for 10 minutes with a coworker instead of handing out customers items. I waited 10 minutes for a sandwich that was already made because she didn’t put it in the relative spot because she was talking to coworker. The black woman w locs over the drinks did a fantastic job and even had to go get my food for me.
Atmosphere: 4
Food: 2
Service: 4
Anna M
I heard some disturbing things about this store especially about the district manager from past employees to a current employee who i will not name. It seems from what i seen they are getting rid of all the black females. From showing favoritism and being racially biased is the reason i will not be going to this location or my family. Highly unacceptable of what they are doing / did to the young black women who were once working here. Also through drive thru when i went to pick up my order, the one with the mustache is very annoying and tries to get smart with me.
Service: 3
James
Open on time. Friendly. Great service with a smile. Love it.
Atmosphere: 5
Food: 5
Service: 5
Justin Beck
They get my order correct everytime. Its a pretty easy order but im suprised how often it gets botched.
Atmosphere: 5
Food: 1
Service: 5
Belinda Floyd
Always a long wait
Service: 1
Recommended dishes: Via Italian Roast
Sheena Rucker
They don't listen I will not give this establishment my business again I like my caramel ribbon crunch a certain way and they didn't make it I asked for extra crunch they looked stupid like they was a deer caught in the headlights when I asked aboutNever againSTARBUCKS DO BETTER
Jamie W (monie2002)
Omg y’all deserve millions of stars!!!⭐️ ? I love the way my vanilla Frappuccino was made and it tastes delicious!! ?Good Job Towne Center Starbucks! Y’all better than South Sherwood location ? and Thx Josh for making it ??
First time at this location and it was pretty nice. Plenty of tables to work from. Ordered the new Hazelnut Oatmilk Shaken Espresso and I highly recommend it!
Atmosphere: 5
Food: 5
Service: 4
Julian Alexis Bonnet
I love the location of this Starbucks, but I have how they changed the seating from super comfortable to uncomfortable. I used to be able to sit back and relax there (Pre-Covid) and now, my back hurts after seating there more than 20 minutes.
Atmosphere: 5
Service: 4
Halli
Use to be my favorite Starbucks location but lately, it’s been horrible. The coffee taste old and watered down. Each barista makes a drink differently so it’s never the same. If I’m paying $7 for a latte, I expect it to be great everytime.
Atmosphere: 2
Food: 2
Service: 2
Jimmie Murvin
This Starbucks' managers and supervisors have apparently not learned how to order and keep their products on their shelves. Twice in the last week I've ordered (through a delivery service) three items from them. Once I got 2 of the items and today I received only 1 item. If these were the only two times this had occurred, I wouldn't be posting here. But it has happened in the past often enough that I am posting this warning: If you go there for a particular combination of items, you will surely be disappointed.
Atmosphere: 2
Food: 4
Service: 2
Camryn Hall
Roderick is the best!!!! He is a hard worker and deserves a raise! I appreciate his kindness in helping me pick out a cake pop.
I ordered online and my pickup time was 1:06 pm, I didn't leave out until 1:15 pm. Workers are only focused on drive thru or walk in orders and are not paying attention to online pickup orders. While it was chaotic in there, there was one worker who was doing absolutely nothing behind the counter. Overall poor customer service.
Atmosphere: 3
Food: 5
Service: 1
Every time I go here my coffee order is wrong.
Atmosphere: 3
Food: 3
Service: 1
Miss Madison, the one over the food decided to run her mouth for 10 minutes with a coworker instead of handing out customers items. I waited 10 minutes for a sandwich that was already made because she didn’t put it in the relative spot because she was talking to coworker. The black woman w locs over the drinks did a fantastic job and even had to go get my food for me.
Atmosphere: 4
Food: 2
Service: 4
I heard some disturbing things about this store especially about the district manager from past employees to a current employee who i will not name. It seems from what i seen they are getting rid of all the black females. From showing favoritism and being racially biased is the reason i will not be going to this location or my family. Highly unacceptable of what they are doing / did to the young black women who were once working here. Also through drive thru when i went to pick up my order, the one with the mustache is very annoying and tries to get smart with me.
Service: 3
Open on time. Friendly. Great service with a smile. Love it.
Atmosphere: 5
Food: 5
Service: 5
They get my order correct everytime. Its a pretty easy order but im suprised how often it gets botched.
Atmosphere: 5
Food: 1
Service: 5
Always a long wait
Service: 1
Recommended dishes: Via Italian Roast
They don't listen I will not give this establishment my business again I like my caramel ribbon crunch a certain way and they didn't make it I asked for extra crunch they looked stupid like they was a deer caught in the headlights when I asked aboutNever againSTARBUCKS DO BETTER
Omg y’all deserve millions of stars!!!⭐️ ? I love the way my vanilla Frappuccino was made and it tastes delicious!! ?Good Job Towne Center Starbucks! Y’all better than South Sherwood location ? and Thx Josh for making it ??
Atmosphere: 5
Food: 5
Service: 5
Love the mango passionfruit.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time at this location and it was pretty nice. Plenty of tables to work from. Ordered the new Hazelnut Oatmilk Shaken Espresso and I highly recommend it!
Atmosphere: 5
Food: 5
Service: 4
I love the location of this Starbucks, but I have how they changed the seating from super comfortable to uncomfortable. I used to be able to sit back and relax there (Pre-Covid) and now, my back hurts after seating there more than 20 minutes.
Atmosphere: 5
Service: 4
Use to be my favorite Starbucks location but lately, it’s been horrible. The coffee taste old and watered down. Each barista makes a drink differently so it’s never the same. If I’m paying $7 for a latte, I expect it to be great everytime.
Atmosphere: 2
Food: 2
Service: 2
This Starbucks' managers and supervisors have apparently not learned how to order and keep their products on their shelves. Twice in the last week I've ordered (through a delivery service) three items from them. Once I got 2 of the items and today I received only 1 item. If these were the only two times this had occurred, I wouldn't be posting here. But it has happened in the past often enough that I am posting this warning: If you go there for a particular combination of items, you will surely be disappointed.
Atmosphere: 2
Food: 4
Service: 2
Roderick is the best!!!! He is a hard worker and deserves a raise! I appreciate his kindness in helping me pick out a cake pop.
Atmosphere: 5
Food: 5
Service: 5
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