My order was wrong but immediately corrected, thank you so much for prompt service!
Atmosphere: 3
Food: 4
Service: 5
Michael P
I was in the drive thru and placed my order. Two cars in front of me pulled out of the line. We have been waiting awhile. They don’t ask my name for the order and he didn’t say his name. By the time I got to the window, and the young lady said the order and I replied that it wasn’t what I ordered. I told here two cars pulled out . They were deeply confused. I told her what I ordered and she asked the manager Chris to help her this the cash register. Then he came to the window . I asked him what the problem was since I told the young lady what I ordered dude your in the weeds you got to keep pushing bro . He said he felt disrespected by me saying that and wanted to fight it was the most ridiculous thing ever had happened while try get what I ordered . It’s obvious that this young man can’t handle the stress of six or seven cars in the drive thru and by no means be leading any team. Personally I’ve been in the hospitality industry for nearly 30 years. I was trying to instill in this young man that times like this you need to suck it up and push yourself through it. But he cracked under the pressure. Probably needs to find a job not in the hospitality industry
Atmosphere: 1
Food: 1
Service: 1
Cory Boudreaux
Person who took my order did not want to be there, was not welcoming, and not friendly.
Atmosphere: 1
Food: 4
Service: 1
drandallas
Foamy flat white….ripoff
Food: 1
adam tata
I went to a starbucks for the first time in my life only because my uncle got me a giftcard. I get to the window and the man refused to take the starbucks app and made me feel bad about not wanting to pay with another method. Will never be back.
Service: 1
Vatinya Williams
I love this location every morning I stop on my way to school
Rick N
Coffee place! Great for meetings or work! Nice staff and good service.
Kiara Barbin
I used to enjoy coming to this Starbucks, but lately the atmosphere has completely changed. The management at this location creates a negative environment that's hard to ignore. While waiting for my drink, I even witnessed a manager (a Black woman who speaks very slowly so I definitely heard her) cursing at an employee in front of customers, which was incredibly unprofessional. It's also disappointing to see that they recently let go of one of the most hardworking and positive employees they had. This particular employee used to make my chai latte exactly how I liked it and always gave me awesome recommendations for drinks I can try. It's clear that this location does not prioritize treating their staff with respect, and that reflects in the overall customer experience. Unfortunately, I’ll be taking my business elsewhere until there are major changes.
josie cate
Very disappointed with this location. Messed up my order. It was not made with oat milk, very watery, and coffee tasted bitter.
Jasmine L. RS, REHS.
As a representative of LDH/OPH, I regret to inform you that this establishment will receive a low rating due to the unprofessional and substandard SERVICE I experienced this evening.
My family and I attempted to order three "Medicine Ball" beverages, but during the process, an employee—mistakenly believing their microphone was muted—audibly remarked, "OMG, tell them we don’t have it." This comment was not only unprofessional but also disrespectful. Subsequently, we were informed they only had enough ingredients to prepare one beverage.
Such behavior falls far below the level of professionalism and courtesy expected from a reputable establishment like Starbucks. As both a customer and an inspector, I find this conduct unacceptable and indicative of a need for improved staff training and management oversight.
To the store manager on duty (Justin) and the crew at noon on November 1, 2024 I was very impressed flow of your team!!! Great Job!
Atmosphere: 5
Food: 5
Service: 5
GunjaMilitia LLC
Dope experience with my Best ?
Atmosphere: 5
Food: 5
Service: 5
Jessica Bordelon
Gorgeous location and easy to get in and out. The staff are absolutely fantastic and so is the coffee. It's not just Starbucks. It really takes good baristas to make a great cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Greg Iseral
Got what my wife wanted. Nuff said!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Sager
Horrible Starbucks. Guy at the window was rude. Drink was horrible, we saw him pour it into another cup when we asked for it to be fixed.
My order was wrong but immediately corrected, thank you so much for prompt service!
Atmosphere: 3
Food: 4
Service: 5
I was in the drive thru and placed my order. Two cars in front of me pulled out of the line. We have been waiting awhile. They don’t ask my name for the order and he didn’t say his name. By the time I got to the window, and the young lady said the order and I replied that it wasn’t what I ordered. I told here two cars pulled out . They were deeply confused. I told her what I ordered and she asked the manager Chris to help her this the cash register. Then he came to the window . I asked him what the problem was since I told the young lady what I ordered dude your in the weeds you got to keep pushing bro . He said he felt disrespected by me saying that and wanted to fight it was the most ridiculous thing ever had happened while try get what I ordered . It’s obvious that this young man can’t handle the stress of six or seven cars in the drive thru and by no means be leading any team. Personally I’ve been in the hospitality industry for nearly 30 years. I was trying to instill in this young man that times like this you need to suck it up and push yourself through it. But he cracked under the pressure. Probably needs to find a job not in the hospitality industry
Atmosphere: 1
Food: 1
Service: 1
Person who took my order did not want to be there, was not welcoming, and not friendly.
Atmosphere: 1
Food: 4
Service: 1
Foamy flat white….ripoff
Food: 1
I went to a starbucks for the first time in my life only because my uncle got me a giftcard. I get to the window and the man refused to take the starbucks app and made me feel bad about not wanting to pay with another method. Will never be back.
Service: 1
I love this location every morning I stop on my way to school
Coffee place! Great for meetings or work! Nice staff and good service.
I used to enjoy coming to this Starbucks, but lately the atmosphere has completely changed. The management at this location creates a negative environment that's hard to ignore. While waiting for my drink, I even witnessed a manager (a Black woman who speaks very slowly so I definitely heard her) cursing at an employee in front of customers, which was incredibly unprofessional.
It's also disappointing to see that they recently let go of one of the most hardworking and positive employees they had. This particular employee used to make my chai latte exactly how I liked it and always gave me awesome recommendations for drinks I can try. It's clear that this location does not prioritize treating their staff with respect, and that reflects in the overall customer experience.
Unfortunately, I’ll be taking my business elsewhere until there are major changes.
Very disappointed with this location. Messed up my order. It was not made with oat milk, very watery, and coffee tasted bitter.
As a representative of LDH/OPH, I regret to inform you that this establishment will receive a low rating due to the unprofessional and substandard SERVICE I experienced this evening.
My family and I attempted to order three "Medicine Ball" beverages, but during the process, an employee—mistakenly believing their microphone was muted—audibly remarked, "OMG, tell them we don’t have it." This comment was not only unprofessional but also disrespectful. Subsequently, we were informed they only had enough ingredients to prepare one beverage.
Such behavior falls far below the level of professionalism and courtesy expected from a reputable establishment like Starbucks. As both a customer and an inspector, I find this conduct unacceptable and indicative of a need for improved staff training and management oversight.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
To the store manager on duty (Justin) and the crew at noon on November 1, 2024 I was very impressed flow of your team!!!
Great Job!
Atmosphere: 5
Food: 5
Service: 5
Dope experience with my Best ?
Atmosphere: 5
Food: 5
Service: 5
Gorgeous location and easy to get in and out. The staff are absolutely fantastic and so is the coffee. It's not just Starbucks. It really takes good baristas to make a great cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Got what my wife wanted. Nuff said!
Atmosphere: 5
Food: 5
Service: 5
Horrible Starbucks. Guy at the window was rude. Drink was horrible, we saw him pour it into another cup when we asked for it to be fixed.
Atmosphere: 1
Food: 1
Service: 1
Loading...