I went to get 2 chicken tacos. It's an up charge to substitute chicken instead of beef. When I do that I expect chicken in every bite. I bit into both tacos twice before I got a bite of chicken and the shell was stale. You talking about mad. That was so disappointing because I was hungry and hadn't eaten all day. I was busy. So for me to finally stop and get poor service mad me hangry= hungry and angry
Atmosphere: 3
Food: 1
Service: 3
D S
Around 12:45am on Tuesday October 28th, placed an order for a party pack, totalling $23.75 for what's supposed to be 12 tacos. Not only do they NOT give any real kind of s volume price decrease, but apparently at this location your food checker inspected 90% of your food and gives you a full attitude after 5 calls, hangups, she the 6th attempt answered.
They should be happy that Mr. Daniel was there. He was VERY professional, greeted me with a smile, listened to the concern, assured me he was going to fix the issue AND DID! I was short 2 tacos, I asked for 4 bc of the time and gas, which he accommodated. GREAT CUSTOMER SERVICE, AND PIPING HOT TACO'S!
Atmosphere: 3
Food: 4
Service: 4
nancye sanders
We did not order the steak for the burrito, nor the dessert item. We did not get those items. Also taco shells were stale. Look at the tacos we got, see pics. Steak was so old, it had to be sitting on grill for sometime. These were steak supreme tacos. Awful. Lost my business forever. If I’m going to Pay that kind of money for tacos I’ll go to a place that has fresh abundant food. I worked in Food and beverage as a manager for 20 years I would never ever have served anyone that kind of food and you can’t send it back because you don’t know what you’re going to get in place of those terrible items,.
Atmosphere: 1
Food: 1
Service: 1
Life As Lexx
They are super rude. They forgot my drink, food was cold , and messed up the order. When I went back to let them know they rudely dismissed me as if they couldn’t do anything like they weren’t the ones who messed my order up even after showing them proof of everything. Go to any other Taco Bell but this one . Also, I asked for it to be fresh and they even pulled me up for about 10 minutes . Just for my food to be cold and for them not to have all my items but had an attitude with me …. 0/10!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Chevaz New
Always hits the spot
Atmosphere: 5
Food: 5
Service: 5
Shamekia Hollins (AMY'S WIFE)
Food was cold. I ate it because I was hungry. Plus didn't even call my name when my food was done. I just found it on the counter.
Atmosphere: 4
Food: 1
Service: 2
Tiffany Daigle
I drove across Baton Rouge late at night to this Taco Bell and the food was disgusting. I ordered two chicken enchilada burritos and it was disgustingly underdressed. It was pure flour tortillas with a little rice, not much sauce and maybe three pieces of chicken.
Food: 1
Amber
Horrible service. No drink carriers. Can’t hear on speaker. Slow.
Service: 1
Ashton Lord
These people were rude, did not even give a silverware nor did they Mark which food didn't have chipotle sauce which I'm highly allergic to and when you try to call them they don't answer
Atmosphere: 1
Food: 1
Service: 1
Sean S
Dude why put a bad ai to take my order when there are plenty of people to do it for them? The AI sucks anyway
This Taco Bell location is always on point! My taco shells are always fresh and super crunchy. My experience with the food and the staff has been a pleasant one. If you have not been to this location...it's a must try!
I went through the drive-through, and after repeating my order six times, a crunchy taco supreme, NO .Lettuce NO tomatoes, the receipt was correct, but the taco was not! A supreme means sour cream. I was very adamant about no lettuce, no tomatoes. Something told me to check the bag. As I was driving away, and it was so full of lettuce, barely any cheese, no sour cream. I checked my receipt again. And had to drive around 2 businesses to get back to the parking lot because the drive-through line was so long. What's inside the young gentleman barely looked at my receipt, didn't really understand what I was saying and thought I did not want sour cream, which was not on the taco anyway, but should have been. When he walked off, the manager, I assume, who was superb, asked me what I had wanted, and I told her one time. But by then, the young gentleman had returned with the proper item, which I checked before i got back in my car and left. I'm not at all happy with the experience, but not super disgusted.
Atmosphere: 3
Food: 5
Service: 3
Linden Duong
Don't waste your time coming here for the restroom, they will tell you they lost the keys and have been looking for them all day.
Service: 1
Ashley Boatner
My food was cold it was all wrong and I didn’t receive some of my items and I can’t even get my money back from the things I didn’t get i am highly pissed off. Never again will I order from here through delivery.
I went to get 2 chicken tacos. It's an up charge to substitute chicken instead of beef. When I do that I expect chicken in every bite. I bit into both tacos twice before I got a bite of chicken and the shell was stale. You talking about mad. That was so disappointing because I was hungry and hadn't eaten all day. I was busy. So for me to finally stop and get poor service mad me hangry= hungry and angry
Atmosphere: 3
Food: 1
Service: 3
Around 12:45am on Tuesday October 28th, placed an order for a party pack, totalling $23.75 for what's supposed to be 12 tacos. Not only do they NOT give any real kind of s volume price decrease, but apparently at this location your food checker inspected 90% of your food and gives you a full attitude after 5 calls, hangups, she the 6th attempt answered.
They should be happy that Mr. Daniel was there. He was VERY professional, greeted me with a smile, listened to the concern, assured me he was going to fix the issue AND DID! I was short 2 tacos, I asked for 4 bc of the time and gas, which he accommodated. GREAT CUSTOMER SERVICE, AND PIPING HOT TACO'S!
Atmosphere: 3
Food: 4
Service: 4
We did not order the steak for the burrito, nor the dessert item. We did not get those items. Also taco shells were stale. Look at the tacos we got, see pics. Steak was so old, it had to be sitting on grill for sometime. These were steak supreme tacos. Awful. Lost my business forever. If I’m going to Pay that kind of money for tacos I’ll go to a place that has fresh abundant food. I worked in Food and beverage as a manager for 20 years I would never ever have served anyone that kind of food and you can’t send it back because you don’t know what you’re going to get in place of those terrible items,.
Atmosphere: 1
Food: 1
Service: 1
They are super rude. They forgot my drink, food was cold , and messed up the order. When I went back to let them know they rudely dismissed me as if they couldn’t do anything like they weren’t the ones who messed my order up even after showing them proof of everything. Go to any other Taco Bell but this one . Also, I asked for it to be fresh and they even pulled me up for about 10 minutes . Just for my food to be cold and for them not to have all my items but had an attitude with me …. 0/10!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Always hits the spot
Atmosphere: 5
Food: 5
Service: 5
Food was cold. I ate it because I was hungry. Plus didn't even call my name when my food was done. I just found it on the counter.
Atmosphere: 4
Food: 1
Service: 2
I drove across Baton Rouge late at night to this Taco Bell and the food was disgusting. I ordered two chicken enchilada burritos and it was disgustingly underdressed. It was pure flour tortillas with a little rice, not much sauce and maybe three pieces of chicken.
Food: 1
Horrible service. No drink carriers. Can’t hear on speaker. Slow.
Service: 1
These people were rude, did not even give a silverware nor did they Mark which food didn't have chipotle sauce which I'm highly allergic to and when you try to call them they don't answer
Atmosphere: 1
Food: 1
Service: 1
Dude why put a bad ai to take my order when there are plenty of people to do it for them? The AI sucks anyway
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Just love me some Taco Bell everywhere.
Atmosphere: 4
Food: 5
Service: 4
This Taco Bell location is always on point! My taco shells are always fresh and super crunchy. My experience with the food and the staff has been a pleasant one. If you have not been to this location...it's a must try!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Mexican Pizza, Taco Supreme, Nacho Fries, Chalupa Beef Supreme, Guacamole
I went through the drive-through, and after repeating my order six times, a crunchy taco supreme, NO .Lettuce NO tomatoes, the receipt was correct, but the taco was not! A supreme means sour cream.
I was very adamant about no lettuce, no tomatoes. Something told me to check the bag. As I was driving away, and it was so full of lettuce, barely any cheese, no sour cream. I checked my receipt again.
And had to drive around 2 businesses to get back to the parking lot because the drive-through line was so long. What's inside the young gentleman barely looked at my receipt, didn't really understand what I was saying and thought I did not want sour cream, which was not on the taco anyway, but should have been. When he walked off, the manager, I assume, who was superb, asked me what I had wanted, and I told her one time. But by then, the young gentleman had returned with the proper item, which I checked before i got back in my car and left. I'm not at all happy with the experience, but not super disgusted.
Atmosphere: 3
Food: 5
Service: 3
Don't waste your time coming here for the restroom, they will tell you they lost the keys and have been looking for them all day.
Service: 1
My food was cold it was all wrong and I didn’t receive some of my items and I can’t even get my money back from the things I didn’t get i am highly pissed off. Never again will I order from here through delivery.
Atmosphere: 1
Food: 3
Service: 1
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