First of all, the AI ordering system doesn’t work correctly. I ask for a chicken soft taco, and it inputs a beef soft taco. After trying to take off the beef soft taco and re order the correct thing. A woman comes on the speaker and in a rude tone says, what are you trying to order!? As if it’s complicated. At that point I just wanted to drive off and go to Popeyes Nextdoor but my boyfriend was driving. To clarify I order the new chicken nacho fries, a chicken soft taco, and a Doritos locos taco. No modifications to any of the items. I get home and come to find out I got two puny excuses of a a chicken soft taco both with no lettuce on them and like 4 pieces of chicken and some cheese??? TWO! no Doritos locos taco in sight. Also no nacho fries, instead they gave me a nacho bell grande with no beans or tomatoes. Guess I got someone else’s order, but that doesn’t make sense considering no one else was in the line. Also my boyfriend says thankyou after being handed the order and the woman yells WHAT? at him… he says thankyou again. Better be glad it wasn’t me in the drivers seat cause I would’ve said nevermind actually and drove away. If you hate your job that much go work somewhere else.
Atmosphere: 1
Food: 1
Service: 1
May Bee
Store manager Kim is rude and lazy
Atmosphere: 1
Food: 1
Service: 1
Donnie Patterson
I had to sit and wait on my food for 30 min for a mobile order and then I get my food everything was wet not very satisfied
Atmosphere: 1
Food: 1
Service: 1
Greg Iseral
Never a glitch.
Atmosphere: 5
Food: 5
Service: 5
R. “Shelly” Dolliole
The customer service is horrible. I waited at the counter 6 minutes before anyone even acknowledged my presence. SN: I was the only one in the lobby 🤷🏾♀️
Mack'ale Maiden
Wen I tell u the store is nasty 🤢 with roaches and the general manager a big wine name kim should be fired immediately cursing me and my family out in front of ppl I will call the health department!!!!
Atmosphere: 1
Food: 1
Service: 1
Shana Pullett
Taco bell on Burbank in Gardere. When I made it home, and picked the the bag up, the food fell through the bag all over me because it wasn't properly wrapped. Secondly, we had the wrong order, I called the store multiple times, Yall had it off the hook. Please, do better. Yall playing with people time and money.
Service: 1
Wesley Jacobs
Employees refused to make my order multiple times. Just because they didn’t feel like it. At 11:50 Pm
Atmosphere: 1
Food: 1
Service: 1
Shannon Covington
Fast friendly good
Atmosphere: 3
Food: 3
Service: 3
Jacob Trahan
The tacos are stuffed with lettuce and barely any meat. Like barely any.
The tacos had very little meat and a few strips of cheese.
Atmosphere: 5
Food: 3
Service: 3
Steve Grossman
I didn't want to do the ai bs. asked for a team member and got great service from Izaiyah R. I don't know why the ai is even a thing.
Service: 5
Thaddeus Wascheck
Izaiyah R. was amazing and super sweet. At the end of the day she did her job when we didn’t want to deal with Ai. She’s super personable. I’d much rather have her help us out than any day of the week than any.
Atmosphere: 5
Food: 5
Service: 5
daralyn matthews
Just left this location and geez. Barely had meat in the tacos, shells were cracked. I ordered a #1 and on top of that the shells taste stale. I also ordered the $7 luxe craving kit and the burritos had more beans than meat , forgot the chips for the cheese sauce, and the shell for the tacos with this order was also stale tasting. This location also had me pull behind the yellow pole and wait for them to tell me when to pull back up. This was a very disappointing experience.
First of all, the AI ordering system doesn’t work correctly. I ask for a chicken soft taco, and it inputs a beef soft taco. After trying to take off the beef soft taco and re order the correct thing. A woman comes on the speaker and in a rude tone says, what are you trying to order!? As if it’s complicated. At that point I just wanted to drive off and go to Popeyes Nextdoor but my boyfriend was driving. To clarify I order the new chicken nacho fries, a chicken soft taco, and a Doritos locos taco. No modifications to any of the items. I get home and come to find out I got two puny excuses of a a chicken soft taco both with no lettuce on them and like 4 pieces of chicken and some cheese??? TWO! no Doritos locos taco in sight. Also no nacho fries, instead they gave me a nacho bell grande with no beans or tomatoes. Guess I got someone else’s order, but that doesn’t make sense considering no one else was in the line. Also my boyfriend says thankyou after being handed the order and the woman yells WHAT? at him… he says thankyou again. Better be glad it wasn’t me in the drivers seat cause I would’ve said nevermind actually and drove away. If you hate your job that much go work somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Store manager Kim is rude and lazy
Atmosphere: 1
Food: 1
Service: 1
I had to sit and wait on my food for 30 min for a mobile order and then I get my food everything was wet not very satisfied
Atmosphere: 1
Food: 1
Service: 1
Never a glitch.
Atmosphere: 5
Food: 5
Service: 5
The customer service is horrible. I waited at the counter 6 minutes before anyone even acknowledged my presence. SN: I was the only one in the lobby 🤷🏾♀️
Wen I tell u the store is nasty 🤢 with roaches and the general manager a big wine name kim should be fired immediately cursing me and my family out in front of ppl I will call the health department!!!!
Atmosphere: 1
Food: 1
Service: 1
Taco bell on Burbank in Gardere. When I made it home, and picked the the bag up, the food fell through the bag all over me because it wasn't properly wrapped. Secondly, we had the wrong order, I called the store multiple times, Yall had it off the hook. Please, do better. Yall playing with people time and money.
Service: 1
Employees refused to make my order multiple times. Just because they didn’t feel like it. At 11:50 Pm
Atmosphere: 1
Food: 1
Service: 1
Fast friendly good
Atmosphere: 3
Food: 3
Service: 3
The tacos are stuffed with lettuce and barely any meat. Like barely any.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
The tacos had very little meat and a few strips of cheese.
Atmosphere: 5
Food: 3
Service: 3
I didn't want to do the ai bs. asked for a team member and got great service from Izaiyah R. I don't know why the ai is even a thing.
Service: 5
Izaiyah R. was amazing and super sweet. At the end of the day she did her job when we didn’t want to deal with Ai. She’s super personable. I’d much rather have her help us out than any day of the week than any.
Atmosphere: 5
Food: 5
Service: 5
Just left this location and geez. Barely had meat in the tacos, shells were cracked. I ordered a #1 and on top of that the shells taste stale. I also ordered the $7 luxe craving kit and the burritos had more beans than meat , forgot the chips for the cheese sauce, and the shell for the tacos with this order was also stale tasting. This location also had me pull behind the yellow pole and wait for them to tell me when to pull back up. This was a very disappointing experience.
Food: 1
Service: 1
One of the worst service
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