Taco Bell
2040 O'Neal Ln, Baton Rouge
(225) 751-4700
Recent Reviews
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If you want your order screwed up and enjoy being served by teenage employees that could care less then this is the Taco Bell for you!
11/30/25
Made the mistake of giving this Bell a second chance. It was worse then the last visit. Drive through attendant was as rude as they come. Here's a novel idea, if you hate your job then don't work there.
Why can't managers train their employees to care, to be polite, to serve the customer like they would want to be served?
Is our entire society full of nothing but anger and hate?
Atmosphere: 1
Service: 1
This is the worst taco bell I have ever been to. Terrible customer service and the food was awful. The girl working the window on November 24th at 7pm needs to be fired!
Atmosphere: 1
Food: 1
Service: 1
Foods delicious good customer service
Atmosphere: 5
Food: 5
Service: 5
Pretty good if you get there early and at lunchtime but good luck after that. And respect goes along way , we are all human beings!
Atmosphere: 4
Food: 4
Service: 4
I pulled in at 1:45am and nobody was there this is rediculous. There has GOT to be a change with management or something because if your time says open till one time and you close an hour before you’re going to have a LOT of unhappy freaking customers. FIX IT NOW
STAY AWAY!! Employees behind the counter won’t even look at you, then you make your order on the kiosk with cash and then have you sit around for 20 minutes only to tell you didn’t even start your order yet because they didn’t take your cash yet. Never will I ever ever ever ever come back to this Taco Bell.
Atmosphere: 1
Service: 1
People are a little short and a little rude only because they are very busy most of the time
Atmosphere: 5
Food: 5
Service: 2
Guy at the window has taken care of me last 2 times. Always nice, food fresh. Definitely has gotten a lot better.
Atmosphere: 5
Food: 5
Service: 5
Nacho fries &
Cantina chicken quesadilla
Atmosphere: 3
Food: 5
Service: 5
I ordered online. Hardly any meat on my cheesy double beef burrito. They always forget the sour cream. Didn’t put my sauce in the bag. Girl just handed me my bag, no eye contact, no nothing. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No meat on my burrito 🤦🏽♀️
Atmosphere: 4
Food: 1
Service: 2
The tacos didn’t have any ground beef as if there being stingy with the food that isn’t coming out of there pockets , it had more lettuce then anything and the taco tortilla bread was hard as if they just gave me old tacos and just had it sitting on the heater for hours nothing was fresh, I ordered through DoorDash expecting to get what I wanted and that was a waste of money it seem as if they don’t care about there customers and hiring lazy people who just wanna get there shift over with.
Atmosphere: 1
Food: 1
Service: 1
Be ready to deal with bad attitudes the girl got mad cause I was ordering stuff then yelled out OMG like I was bothering her that is so trashy especially when Taco Bell not cheap no more I should’ve returned it and went some where else
Atmosphere: 4
Food: 3
Service: 1
This is my FAVORITE Taco Bell location. Me n my daughter always come here and I always order the same exact thing and there’s NEVER been a problem but TODAY was a different vibe. I always order my Mexican pizza with sour cream and onions… but I guess they felt the need to be funny and put 5 scoops of onions on my pizza. I scraped half of them off and ALL my cheese and sour cream came off with the EXTRAAAAA onions. I walked to the counter with my pizza and told the young lady that there was no cheese left on the top of my pizza snd instead of fixing it she told me “she watched them put cheese and sour cream on my pizza” so I said never mind imma eat it. And I went back to my seat… the two older women in kitchen then started staring me down … every time I looked up they were looking at me and kept looking like they were trying to intimidate me… and I even asked out loud a Few Times what the problem was because I didn’t even get my pizza re made… and every time I looked UP one or both of them was staring at me… yea. My Mexican pizza taste like a pile of onions… you know it did . And yes yall made my visit uncomfortable and even worse yall r teaching the younger girl to be extra bad at customer service and you should b ashamed bc I also work in customer service and when SOMETHING IS MESSED UP Im not combative …. I just fix it… the customer is paying for it… I won’t be back. I wrote a review bc I chose “no receipt” (like I always do) but it needs to be known how yall treated a regular thst you didn’t recognize. it was July 29 between 2:30 n 3:30 pm… clocked it. 🫰🏽🫰🏽🫰🏽
Atmosphere: 1
Food: 1
Service: 1
Where is beef is so tiny few beef hard taco I warn people don’t buy over there is terrible no beef in hard taco very poor!!
Food: 1
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