I want to start by saying that I have always loved Ambrosia Bakery and their wonderful Fresh Strawberry Cake. We have gotten this cake for many occasions. However, yesterday I ordered one for my daughter’s birthday, she flew in from California and i figured she couldn’t get this cake there and it would be a good treat. After singing happy birthday and cutting the cake last night everyone was kind of making faces and I asked why and my daughter told me to taste the cake… I smelled it before it even made it to my mouth, the strawberries were and the filling had started to turn and separate. I was so upset, am so upset. So I called this morning and now have to miss time with my daughter before she leaves to go home to bring the cake back to Ambrosia. I am just so disappointed in Ambrosia for all of this.
Rachel Armstrong Askins
Not worth 30 bucks neither 28. We purchased strawberry cream cheese and a Bavarian cream. Too much dough, not enough filling. We drove from Addis, la for this ball of dough. Will never return. Not sure if the recipe changed. But last year was way better.
Atmosphere: 3
Food: 3
Service: 3
Shae Allen
Best king cake ever! Moist and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Zulu King Cake, Cinnamon Roll, Cakes, Chocolate Cake, Pastries, German Chocolate
PopaSmurf
Placed an order online that I needed a day sooner than the stated availability. After sending a message to the bakery I received a call back saying that my order would be ready when I needed it. That's how you keep customers coming back!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Birthday Cake
R C
I think they do a fantastic good on decorating the cakes! However ,the taste isn’t what you would expect from a bakery that gets such high recommendations. I was definitely shocked and disappointed with the taste and texture of their cake.
Atmosphere: 5
Food: 1
Service: 5
Brionne Hunter
Kaitlyn did a wonderful job on the cake I love it
Atmosphere: 5
Food: 5
Service: 5
Hagan Dalton
Chocolate Buttercream Cake
Amanda Wampler
Everything here is amazing, including the staff! <3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes
Anna St.Romain
Food was great
Atmosphere: 5
Food: 5
Service: 5
jennifer Frentress
This year has not been a good one in regards to Ambrosia Bakery from my customer experience. I've attached photos to my review. The first three heart cake photos are the inspiration I sent. I sent very detailed instructions including a white border. When I went to pick up my cake, the fourth photo (purple and yellow) was what I received. The fifth photo is how it was corrected in store. Waiting for that cake to be corrected made me late for other appointments that day. Even what I got was not, in my opinion what it should be for a cake that costs over $100 dollars, but I was satisfied and did not leave a review. Fast forward to this week, a cake order was placed for my place of employment for C-suite executives. The experience was shameful to say the least. The last photo is what we received; the cake was around $180 dollars ($60 delivery fee part of the price). Speaking to Lynnette on the phone, she stated that a decorator for over 20 years decorated this cake and that the manager approved. To that I said, "YIKES!". Per the cake order, the placement of the words is correct. Lynnette planted her flag very firmly that she stood by this cake as it was. The two poorly done fonts and the bleeding colors were acceptable to her and the Ambrosia Bakery team. That they truly believe and stand behind the last photo posted is very concerning. Lynnette continued to harp on the fact that there was supposed to be a cake topper and that the decorator was mislead. There was never a cake topper, but regardless they all still agreed that they're lettering was acceptable and since there was no cost for the decoration there was very minimal options to satisfy the customer in this instance. To say you have pride in the products you put out should mean something. If this is what pride means to Ambrosia Bakery, that saddens me as a customer.
Always a great morning here! The staff is over the top friendly!
Atmosphere: 5
Food: 5
Service: 5
HARRY P.NUSS
I love this bakery. I would drive over an hour just to get more of these cupcakes, man, and you know me, judging by my profile picture on how much I love cupcakes also the Other desserts, such as baklava, donuts, and other wide varieties of Po boys and cakes this place is really awesome. I’m really just here to say how great their cupcakes are.
Parking: It’s just easy pull right in and a little bit harder to get out but it’s fine. That’s average Baton Rouge traffic
Customer Service is very Poor. I ve been ordering birthday cakes from this bakery for the past 5 years, however I am very disappointed with the ordering process. The website does not work successfully on Sundays and Mondays. Unfortunately you have to place your order within 48 hours to get it on time. You will not reach a customer service representative in the morning on Tuesdays to place an order by phone. The owners needs to investigate this issue. You have to leave a message for someone to call you back when it is convenient for them. GOOD CUSTOMER SERVICE IS A THING OF THE PAST.
Service: 1
Recommended dishes: Cakes
SAT Scott
I'm not recommending this place. If you ordering a cake you better bust it open before leaving premises. I got the incorrect order on a cake. Suppose be strawberry feeling and they put pineapple chunks. Will not give refund. Will never go back here again. Period!!
I want to start by saying that I have always loved Ambrosia Bakery and their wonderful Fresh Strawberry Cake. We have gotten this cake for many occasions. However, yesterday I ordered one for my daughter’s birthday, she flew in from California and i figured she couldn’t get this cake there and it would be a good treat. After singing happy birthday and cutting the cake last night everyone was kind of making faces and I asked why and my daughter told me to taste the cake… I smelled it before it even made it to my mouth, the strawberries were and the filling had started to turn and separate. I was so upset, am so upset. So I called this morning and now have to miss time with my daughter before she leaves to go home to bring the cake back to Ambrosia. I am just so disappointed in Ambrosia for all of this.
Not worth 30 bucks neither 28. We purchased strawberry cream cheese and a Bavarian cream. Too much dough, not enough filling. We drove from Addis, la for this ball of dough. Will never return. Not sure if the recipe changed. But last year was way better.
Atmosphere: 3
Food: 3
Service: 3
Best king cake ever! Moist and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Zulu King Cake, Cinnamon Roll, Cakes, Chocolate Cake, Pastries, German Chocolate
Placed an order online that I needed a day sooner than the stated availability. After sending a message to the bakery I received a call back saying that my order would be ready when I needed it.
That's how you keep customers coming back!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Birthday Cake
I think they do a fantastic good on decorating the cakes! However ,the taste isn’t what you would expect from a bakery that gets such high recommendations. I was definitely shocked and disappointed with the taste and texture of their cake.
Atmosphere: 5
Food: 1
Service: 5
Kaitlyn did a wonderful job on the cake I love it
Atmosphere: 5
Food: 5
Service: 5
Chocolate Buttercream Cake
Everything here is amazing, including the staff! <3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes
Food was great
Atmosphere: 5
Food: 5
Service: 5
This year has not been a good one in regards to Ambrosia Bakery from my customer experience. I've attached photos to my review. The first three heart cake photos are the inspiration I sent. I sent very detailed instructions including a white border. When I went to pick up my cake, the fourth photo (purple and yellow) was what I received. The fifth photo is how it was corrected in store. Waiting for that cake to be corrected made me late for other appointments that day. Even what I got was not, in my opinion what it should be for a cake that costs over $100 dollars, but I was satisfied and did not leave a review. Fast forward to this week, a cake order was placed for my place of employment for C-suite executives. The experience was shameful to say the least. The last photo is what we received; the cake was around $180 dollars ($60 delivery fee part of the price). Speaking to Lynnette on the phone, she stated that a decorator for over 20 years decorated this cake and that the manager approved. To that I said, "YIKES!". Per the cake order, the placement of the words is correct. Lynnette planted her flag very firmly that she stood by this cake as it was. The two poorly done fonts and the bleeding colors were acceptable to her and the Ambrosia Bakery team. That they truly believe and stand behind the last photo posted is very concerning. Lynnette continued to harp on the fact that there was supposed to be a cake topper and that the decorator was mislead. There was never a cake topper, but regardless they all still agreed that they're lettering was acceptable and since there was no cost for the decoration there was very minimal options to satisfy the customer in this instance. To say you have pride in the products you put out should mean something. If this is what pride means to Ambrosia Bakery, that saddens me as a customer.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Very friendly and professional service!!
Atmosphere: 5
Food: 5
Service: 5
Always a great morning here! The staff is over the top friendly!
Atmosphere: 5
Food: 5
Service: 5
I love this bakery. I would drive over an hour just to get more of these cupcakes, man, and you know me, judging by my profile picture on how much I love cupcakes also the Other desserts, such as baklava, donuts, and other wide varieties of Po boys and cakes this place is really awesome. I’m really just here to say how great their cupcakes are.
Parking: It’s just easy pull right in and a little bit harder to get out but it’s fine. That’s average Baton Rouge traffic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baklava, Donuts, Cinnamon Roll, Cakes, Chocolate Cake
Customer Service is very Poor. I ve been ordering birthday cakes from this bakery for the past 5 years, however I am very disappointed with the ordering process. The website does not work successfully on Sundays and Mondays. Unfortunately you have to place your order within 48 hours to get it on time. You will not reach a customer service representative in the morning on Tuesdays to place an order by phone. The owners needs to investigate this issue.
You have to leave a message for someone to call you back when it is convenient for them. GOOD CUSTOMER SERVICE IS A THING OF THE PAST.
Service: 1
Recommended dishes: Cakes
I'm not recommending this place. If you ordering a cake you better bust it open before leaving premises. I got the incorrect order on a cake. Suppose be strawberry feeling and they put pineapple chunks. Will not give refund. Will never go back here again. Period!!
Food: 1
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