I come here a lot so I am very disappointed an my quesadilla was undercooked cheese not melted . I also use to work here to not this location but I understand how it works an it just unacceptable. I’m am also pregnant so my food not being right really makes me wanna cry ! Cause I can’t eat it .
Atmosphere: 1
Food: 1
Service: 2
zoie tijeh
I honestly dislike this location , as long as i been eating at tropical smoothie this location is the worse one i ever attended, worse attitudes & act like the never want to be at work , they never welcoming
Atmosphere: 3
Food: 4
Service: 1
Shawn Price
This is by far the worst tropical on the planet. Every time I come to THIS one everything about it is horrible.
Atmosphere: 1
Food: 1
Service: 1
Debby
I was really disappointed with my açaí bowl it barely had any açaí in it. For $12, I expected a lot more. The toppings were fine, but it felt more like a cup of granola and fruit than an açaí bowl. Definitely not worth the price.
Sailing Nomad
Shh this place is better than smoothie king lol. Love it.
Atmosphere: 5
Food: 5
Service: 5
Danesha Walker
DISGUSTING !! NO FLAVOR AT ALL JUST BLENDED UP ICE AND THAT WAS BARLEY BLENDED, THEY REMADE THE SMOOTHIE STILL DISGUSTING!! WASTE OF MONEY, I'LL STICK TO LEE
Atmosphere: 1
Food: 1
Service: 1
Alyssa Dilworth
They were very welcoming. The food was delicious and so was the smoothie.
Atmosphere: 5
Food: 5
Service: 5
Kristina Davis
Do not go to this location, the one on Lee Dr. does a way better job in terms of quality of smoothie. This location had me waiting a very long time just for my smoothie to not be blended all the way.
Delcenia Marshall
I so love this place and the workers are so polite... my go too is no doubt the jerk chicken wrap . I love all the smoothies.
Dalton Hebert
Look ima keep it 100 with yall. Its good as hell, but if they have 3 people in that drive thru line, you better have 45 minutes to sit behind them in that line.
Your assistant manager Tara came around the corner and mugged me and then walked away fast this is very unprofessional I love coming to this location but this was very very rude of her, Today my açaí bowls were very nasty and regularly they are very delicious
Shawnte Green
The açaí bowl with Nutella is absolutely delicious
Callen
Provided me the wrong order that contained coconut which I'm allergic to and refused to give a refund or replacement unless I brought the bowl I picked up four hours previously for lunch. $9 is apparently more important than killing someone.
Ariane Franklin
I visited for the first time on Saturday, 3/22/25 per the referral of my godsister who loves the spot. I had guests from out of town. That were also interested. However, when it was just a minor mistake in two of our orders, one of the employees was rather rude about having to fix the order or even apologize for the mistake in the order. Instead, she debated and insisted that she did not make any mistakes instead of trying to make it right for the customer. And my friend opted to just throw away the smoothie because of the bad service. I can understand if my guest was rude. However, she asked nicely, and was still treated badly. In my order, I specifically asked for no pesto, but was given a wrap full of pesto sauce. The young lady that helped me was apologetic and rectified it immediately. No issues and it was AMAZING. A word of advice would be to actually listen to the customer, understand it's okay to have made a mistake and not have a attitude; understand that someone has paid for a particular item, and just fix it for them the right way.
Deneisha Hicks
I don’t even know where to start. I ordered from Tropical Smoothie through DoorDash, hoping for a quick and easy meal. What I got instead was a complete mess and a frustrating experience from start to finish.
First off, the order I received was entirely wrong. Not only were the items wrong, but the order was under someone else's name. I don't understand how this could happen, and it's incredibly annoying to have to deal with this kind of mistake. I have no idea how this was even possible—did my order get switched with someone else’s? And on top of that, I now have to waste my time fixing the problem instead of actually enjoying my meal.
The real cherry on top, however, was trying to get this resolved. I called the store hoping to fix the issue, but their phone line wasn't working. Of course, I tried multiple times, only to be met with frustration after frustration. It’s already upsetting enough to receive the wrong order, but when you can’t even reach anyone to address the issue, it just compounds the whole situation.
To make matters worse, I’m unable to leave work to go to the store and sort this out in person. I’m stuck here, trying to resolve something that should’ve been a simple transaction, but instead, I’m left feeling completely helpless and dissatisfied.
I expect a lot better service, especially when it comes to getting a simple meal delivered correctly. This has been nothing short of a nightmare, and it’s left me completely dissatisfied. Tropical Smoothie and DoorDash, you need to fix your communication and service issues before I even think about using your services again.
I come here a lot so I am very disappointed an my quesadilla was undercooked cheese not melted . I also use to work here to not this location but I understand how it works an it just unacceptable. I’m am also pregnant so my food not being right really makes me wanna cry ! Cause I can’t eat it .
Atmosphere: 1
Food: 1
Service: 2
I honestly dislike this location , as long as i been eating at tropical smoothie this location is the worse one i ever attended, worse attitudes & act like the never want to be at work , they never welcoming
Atmosphere: 3
Food: 4
Service: 1
This is by far the worst tropical on the planet. Every time I come to THIS one everything about it is horrible.
Atmosphere: 1
Food: 1
Service: 1
I was really disappointed with my açaí bowl it barely had any açaí in it. For $12, I expected a lot more. The toppings were fine, but it felt more like a cup of granola and fruit than an açaí bowl. Definitely not worth the price.
Shh this place is better than smoothie king lol. Love it.
Atmosphere: 5
Food: 5
Service: 5
DISGUSTING !! NO FLAVOR AT ALL JUST BLENDED UP ICE AND THAT WAS BARLEY BLENDED, THEY REMADE THE SMOOTHIE STILL DISGUSTING!! WASTE OF MONEY, I'LL STICK TO LEE
Atmosphere: 1
Food: 1
Service: 1
They were very welcoming. The food was delicious and so was the smoothie.
Atmosphere: 5
Food: 5
Service: 5
Do not go to this location, the one on Lee Dr. does a way better job in terms of quality of smoothie. This location had me waiting a very long time just for my smoothie to not be blended all the way.
I so love this place and the workers are so polite... my go too is no doubt the jerk chicken wrap . I love all the smoothies.
Look ima keep it 100 with yall. Its good as hell, but if they have 3 people in that drive thru line, you better have 45 minutes to sit behind them in that line.
Restaurantji Recommends
Your assistant manager Tara came around the corner and mugged me and then walked away fast this is very unprofessional I love coming to this location but this was very very rude of her, Today my açaí bowls were very nasty and regularly they are very delicious
The açaí bowl with Nutella is absolutely delicious
Provided me the wrong order that contained coconut which I'm allergic to and refused to give a refund or replacement unless I brought the bowl I picked up four hours previously for lunch. $9 is apparently more important than killing someone.
I visited for the first time on Saturday, 3/22/25 per the referral of my godsister who loves the spot. I had guests from out of town. That were also interested. However, when it was just a minor mistake in two of our orders, one of the employees was rather rude about having to fix the order or even apologize for the mistake in the order. Instead, she debated and insisted that she did not make any mistakes instead of trying to make it right for the customer. And my friend opted to just throw away the smoothie because of the bad service. I can understand if my guest was rude. However, she asked nicely, and was still treated badly. In my order, I specifically asked for no pesto, but was given a wrap full of pesto sauce. The young lady that helped me was apologetic and rectified it immediately. No issues and it was AMAZING.
A word of advice would be to actually listen to the customer, understand it's okay to have made a mistake and not have a attitude; understand that someone has paid for a particular item, and just fix it for them the right way.
I don’t even know where to start. I ordered from Tropical Smoothie through DoorDash, hoping for a quick and easy meal. What I got instead was a complete mess and a frustrating experience from start to finish.
First off, the order I received was entirely wrong. Not only were the items wrong, but the order was under someone else's name. I don't understand how this could happen, and it's incredibly annoying to have to deal with this kind of mistake. I have no idea how this was even possible—did my order get switched with someone else’s? And on top of that, I now have to waste my time fixing the problem instead of actually enjoying my meal.
The real cherry on top, however, was trying to get this resolved. I called the store hoping to fix the issue, but their phone line wasn't working. Of course, I tried multiple times, only to be met with frustration after frustration. It’s already upsetting enough to receive the wrong order, but when you can’t even reach anyone to address the issue, it just compounds the whole situation.
To make matters worse, I’m unable to leave work to go to the store and sort this out in person. I’m stuck here, trying to resolve something that should’ve been a simple transaction, but instead, I’m left feeling completely helpless and dissatisfied.
I expect a lot better service, especially when it comes to getting a simple meal delivered correctly. This has been nothing short of a nightmare, and it’s left me completely dissatisfied. Tropical Smoothie and DoorDash, you need to fix your communication and service issues before I even think about using your services again.
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