Wendy's

19960 Highland Rd, Baton Rouge
(225) 234-0509

Recent Reviews

Mistie Nichols

Order wasn’t accommodated. Asked for extra onions and no pickles. Received a burger with pickles and little onions. Chilli and salad were great. Friendly service.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Fries

John Larson

I waited for 15 minutes to order a $1 Dave's Single, and when the worker scanned my cupon their internet was down, and I didn't get the deal.

Annette Forbes

Slowest Wendy's ever!! There was literally no one in line & once we got got to the window, no one came up behind us. We sat so long that I called the store to cancel, but no one answered. Finally the lady came & said just a moment for us to wait a while AGAIN! Luckily we were visitors to the area otherwise, I definitely wouldn't come back!

Atmosphere: 3

Food: 4

Service: 1

Bubbleintrouble Martin

Very slow service, drive through only.

Atmosphere: 1

Food: 3

Service: 1

Guy Fontenot

Waited at the drive-thru window for a long time. No response by employee so I drive up to front and as I approach the locked front door I see the employee go run and hide. Wow.

Brandon pixley

It's literally 8:26 and the store is not open no employees are there and everyone is lined up to order

Atmosphere: 1

Food: 1

Service: 1

Dylen Johnson

I wish I could give zero stars. I ordered two Parmesan salads:one with crispy chicken the other with grilled chicken. I was given two bowls of old lettuce with no cheese and uncut meat. I can’t even file a formal complaint or get my money back because they didn’t give me a receipt.

Food: 1

Service: 1

Kimberly McCray

Been stopping in the morning for breakfast when I tell you my food has been so fresh and hot it would be an understatement. The manager is so nice and friendly and she remembered me and my order! I don’t care which end of town I’m coming from this is now my go to

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Butter Biscuit, Wendy’S Baked Potatoes

Douglas Barbin

Great Wendy's location.

Atmosphere: 5

Food: 5

Service: 5

romanda bridges

Worse customer service ever. Employees mean and angry that she was the only one at work at 730. Food not hot as asked and waiting an extra time for some one in upper management need to do a check up here and on Sherwood Forest area very dirty and rude customer service every time. New employees needed or they need to be trained how to keep store clean and better customers service manners.

Atmosphere: 1

Food: 2

Service: 1

Laila Jackson

It’s 10:24PM, the location closes at 1AM. Not one response at the order window. I sat there for 5 minutes as a line behind me piled up. I drove around to the front window and I see a worker standing there. I guess he saw me and went towards the back. I won’t be coming back to this location. Highly disappointed! If I could give 0 stars, I would.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Spicy Chicken Sandwich, Chicken Nugget, Jr Bacon Cheeseburger

Kimberly Kelley

Ordered $9 worth of food that wasn’t worth my dog eating! It takes 3 mins to cook fries! What took 15 mins? Once I ordered my food and pulled up I requested fresh fries. I don’t mind waiting on fresh food. Pulled up waited over 3 minutes to only get one of my orders. After I stated I had 2 orders the lady went back inside to retrieve my other order. Another 3 mins pass, I see cars coming out of drive thru, but I’m still waiting. I get out of my car and walk to the window. Tell the lady y’all probably forgot about me. She stated, “No, I haven’t forgotten your order is right her bagged. What does my order being bagged and me not having it do for me. So at that point I request another basket of fries be dropped. Walked back to my car. At this point I’m frustrated. So I pull through drive the again to wait on my additional order that I never got and fresher fries since I had to wait longer. Now at this time the lady proceeds to tell me that I’m being difficult. We go back and forth about how long it takes fries to cook. If my food was bagged why not bring it to me instead of keep serving other customers allowing my food to get cold. Finally, I get fresh fries. Go home, pure disappointment yes the fries are fresh but there hard like a brick and burnt. Meat patty on my burger was ice cold. Chicken sandwich was cold. I put everything back in the bag & head back to Wendy’s. Get there ask for a refund and I’m told I can’t get one. They can’t do refunds. I have to wait and talk to the General Manager in the a.m . What type of operation are you guys running n to not be able to give a customer a refund? I will be back in the morning for my refund. I won’t be back to spend with that location at all EVER!

Atmosphere: 1

Food: 1

Service: 1

swavia smith

Terrible service here. Would not recommend. We waited 20 mins to order with no one else waiting. Only to get an attitude and disrespect from the employee taking orders. Based on the reviews I’ve seen this is a trend at this location. If you don’t like your job quit and find something else. Why torture yourself and disrespect others?

Service: 1

Matthew F

Trash can place.

Atmosphere: 1

Food: 1

Service: 1

Jason Patin

Sucks every time. Food always cold. Will not try

Food: 1

Service: 1

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