Wendy's

101 Gateway Center Ln, Baton Rouge
(225) 341-8689

Recent Reviews

amanda

went on sunday last week, there was probably 8-12 customers inside with 5 or 6 employees working the front/kitchen. the doors were locked, someone unlocked it and let us in and a cashier started screaming at us telling us to get out cause they’re overwhelmed. we were pushed out and doors were locked again, we just wanted drinks. after waiting 15-20 minutes we were let in and after ordering lemonade and a frosty at the kiosk the same girl screamed through the whole place again saying ‘who just ordered on the kiosk, you’re not allowed, we don’t have chocolate only vanilla frosty’. there was no sign we can’t use the kiosk and only chocolate and orange options for frosty. we only went there cause line at the cashiers had not moved since we first got there. while getting the drinks we saw workers joking around and not working. i guess that’s why they’re overwhelmed and kicking people out

Atmosphere: 1

Food: 1

Service: 1

SJ Herpin

Nasty person waited on me. Person in back of me turned around and walked out because he saw the rudeness. Turned in a review directly to WENDYS website, with no response ever.

Atmosphere: 2

Food: 2

Service: 1

Trent Woodard

No counter staff. No condiments. Didn't offer napkins. Several people standing at counter and employees avoid eye contact.

Atmosphere: 1

Food: 2

Service: 2

Azha Moné

This is the worst Wendy’s ever. It was not like this years ago. The attitude of the workers is awful. The service is slow. There’s two drink machines but they only utilize one, and it never has drinks in it the majority of the time. There needs to be an entire new managerial staff and workers, because this is ridiculous. It was not like this when I was on campus.

Atmosphere: 1

Service: 1

Gage Heiserman

Website says closes at 10. Went in at around 9:10 for two frostys. Ordered at kiosk and after waiting for 10 minutes a worker graciously told us they turned off the frosty machine and gave us drink cups instead. If you’re wondering yes they are completely different prices and frostys are more expensive. If you want a place with good service that has everything running, run far from here.

Atmosphere: 1

Food: 1

Service: 1

Ramelleyon

The workers have the most nasty attitude in the world for no reason I paid at the kiosk for my food i went to the register I stood there for 10 minutes until someone acknowledge me . And when someone finally did they say I haven’t paid and I said I did and I showed my bank transaction the workers says”the kiosk been ain’t acting up all day he gotta be lying” so i ask for my food they said no because you didn’t pay I am a broke college student that was my last dollars till my family send me some money

Atmosphere: 1

Food: 1

Service: 1

Joshua Emeghai

Their customer service is a topnotch. I wouldn't mind going there again.Also, it can be crowded sometimes.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries

Ryan Dunn

Was overpriced i thought and food was ok but not as good as it shud be for the price.

Atmosphere: 3

Food: 3

Service: 3

Stacy Scott

Ordered a Double Big Bacon classic combo for delivery thru uber eats. The side was suppose to be a sour cream and chives baked potato with cheese sauce n butter with strawberry lemonade as well as a large chocolate frosty. The burger and drink were correct. But instead of a baked potato I cold fries and instead of chocolate frosty I got a tasteless vanilla one. Never ordering from this location again. A phone call saying they didn't have these items would have saficied if that was the case.

Food: 1

Service: 1

Wolf Mercado

Stood at the counter for several minutes before a staff member appeared from the back. I normally would not leave this review but this has happened on multiple visits now.I would not give this store repeat business except for the convenience of location

Atmosphere: 2

Food: 4

Service: 1

Earntonio Green

Wendys got goggles on‽ mapgoogle glitching or am i?

Debbrie Young

Fries were hot and

Atmosphere: 4

Food: 5

Service: 4

Grace Elina

Told them twice, plain burger, plain burger, still got all kinds of sauces, all thrown

Food: 1

Service: 1

Khadijah Woods

I made an order at the kiosk. Directly after that, the dude at the front counter yelled and said I don’t know what you’re waiting on but we don’t have food for you. I’m looking at my bank transaction because it literally shows I just spent whatever amount at Wendy’s. I showed him the transaction since the kiosk doesn’t print receipts. I stood there for a while and nobody said anything. At this point there were no other customers were inside. Terrible communication skills.

Service: 1

Keri Breland

The chocolate frosty is excellent. Service was good.

Atmosphere: 4

Food: 5

Service: 4

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