Bad customer service. Was greeted at the intercom with “you know what you want to order?” After I gave my combo order, was told to “say my whole order at once.” When I advised that was all I wanted to order, I was told to pull to the window. There was no one in line but me but was told to pull around to the side of the building to wait for my food. The wait time was about seven minutes and they didn’t give me my drink. The guy just seemed to have an attitude.
Atmosphere: 1
Moriah W
I would definitely give a zero if possible. I love Wendy’s downnn, but the management here isn’t the best, the food is always cold and old and someone always messes up my order. Some of the workers complain when I tell them they made my food wrong, but to each its own. Just save yourself and drive to college, they’ll get you right 😉
Joshua Richards
Im not sure why this place gets such bad reviews, the #7 doubled is amazing, the guy that served me. I gave my 2$ bill, service is great food is great. Just expensive. I'd say the fries are a bit dark lole they are fried in old oil. But outside of that, flavor is a banger. Love the smokey flavor to the patty sorry. Its expensive but its good
Atmosphere: 5
Food: 5
Service: 5
Rasheed Jah
Thanks for the great service... The manager did a great job making sure my visit was very enjoyable. Lashawn made us feel comfortable and has a great staff that does the same. Food was exceptional... Thank y'all!
Atmosphere: 5
Food: 5
Service: 5
Jackie Hannaman
The workers were great and the food quality was good.
Atmosphere: 5
Food: 5
Service: 5
Braxton Laborde
Would give 0 stars if possible. Was in line waited for 13 minutes once I pulled up to order screen. Was told to begin my order and then was cut off and told to wait for another 5 minutes. Nobody else was in line I finally said “hello” and she said “wait” “Ain’t nobody gunna rush me”. So we left. Absolutely nobody in line or at the window she was just sitting down.
Atmosphere: 1
Food: 1
Service: 1
Dominique Chisolm
With the exception of the college drive location, this has to be the most interesting Wendy’s I’ve been to. Nothing is wrong with the food (when the cookies aren’t burnt anyways) but at no point can you visit this location and there’s NOT a plethora of items unavailable to order 😂😂 it doesn’t matter if I go today or three months from now, the probability of me having a group order executed without any edits due to product availability is extremely low. I don’t know who their ordering manager is but they’re clearly collecting a free check 😂😂 seriously. If it makes them feel any better.. college drive is still the worst location I’ve been to. If Wendys EVER needs to unload… please start there
Atmosphere: 4
Food: 4
Service: 2
Leon Maloid
The cash on the phone while taking orders And they want to next door the Benny to get change and then come back why would I do that for sum cold food
Wendy Kennedy
Customer service is the worst. I would drive across town to the other Wendys just so I dont have to go to this one, because the service is just terrible. Employees are incredibly rude.
Food is cold and feels like chewing rubber.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service. Was greeted at the intercom with “you know what you want to order?” After I gave my combo order, was told to “say my whole order at once.” When I advised that was all I wanted to order, I was told to pull to the window. There was no one in line but me but was told to pull around to the side of the building to wait for my food. The wait time was about seven minutes and they didn’t give me my drink. The guy just seemed to have an attitude.
Atmosphere: 1
I would definitely give a zero if possible. I love Wendy’s downnn, but the management here isn’t the best, the food is always cold and old and someone always messes up my order. Some of the workers complain when I tell them they made my food wrong, but to each its own. Just save yourself and drive to college, they’ll get you right 😉
Im not sure why this place gets such bad reviews, the #7 doubled is amazing, the guy that served me. I gave my 2$ bill, service is great food is great. Just expensive. I'd say the fries are a bit dark lole they are fried in old oil. But outside of that, flavor is a banger. Love the smokey flavor to the patty sorry. Its expensive but its good
Atmosphere: 5
Food: 5
Service: 5
Thanks for the great service... The manager did a great job making sure my visit was very enjoyable. Lashawn made us feel comfortable and has a great staff that does the same. Food was exceptional... Thank y'all!
Atmosphere: 5
Food: 5
Service: 5
The workers were great and the food quality was good.
Atmosphere: 5
Food: 5
Service: 5
Would give 0 stars if possible. Was in line waited for 13 minutes once I pulled up to order screen. Was told to begin my order and then was cut off and told to wait for another 5 minutes. Nobody else was in line I finally said “hello” and she said “wait” “Ain’t nobody gunna rush me”. So we left. Absolutely nobody in line or at the window she was just sitting down.
Atmosphere: 1
Food: 1
Service: 1
With the exception of the college drive location, this has to be the most interesting Wendy’s I’ve been to. Nothing is wrong with the food (when the cookies aren’t burnt anyways) but at no point can you visit this location and there’s NOT a plethora of items unavailable to order 😂😂 it doesn’t matter if I go today or three months from now, the probability of me having a group order executed without any edits due to product availability is extremely low. I don’t know who their ordering manager is but they’re clearly collecting a free check 😂😂 seriously. If it makes them feel any better.. college drive is still the worst location I’ve been to. If Wendys EVER needs to unload… please start there
Atmosphere: 4
Food: 4
Service: 2
The cash on the phone while taking orders
And they want to next door the Benny to get change and then come back why would I do that for sum cold food
Customer service is the worst. I would drive across town to the other Wendys just so I dont have to go to this one, because the service is just terrible. Employees are incredibly rude.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
For only 2 people working did phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Staff were friendly and brought my food out to me, I wasn't feeling well and they were very kind.
Atmosphere: 5
Food: 5
Service: 5
The food so was fresh
Atmosphere: 5
Food: 5
Service: 5
This Wendy's did not participate on national ice cream day. Take that as you will
Atmosphere: 3
Food: 4
Service: 1
Sooo glad they opened up a Wendy's on this side! Came late night, and everything was on point.
Atmosphere: 5
Food: 5
Service: 5
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