This locaiton has to close. Its a joke. The good reviews have to be fake... Their tracker always says that its delivered..... maybe 45 minutes after that. Dont expect ANY help or professionalism when you try to call and aske them about it either.
Ryan Inabnet
Ordered pizza and took almost 2 hours to get the order. And it said it was delivered and it wasn’t drove all the way to store and was told she was almost to the house I almost beat her back to my house. The Pizza Hut in Benton LA is trash this is the 2nd time this has happened
Robin
Destiny at the pizza hut in Benton is helpful, kind & has great customer service. I could hear her great attitude through the phone and pick up was quick & easy.
Ciara Harris
My pizza only had one pepperoni per slice
Donald Collins
If I could give 0 stars I would placed an order 3 weeks ago that was supposed to apparently be delivered through door dash the pizza never arrived I called the store was transferred to the answering service the answering service tried transferring me to the store for a total of 3 hours no luck finally got a manager the next day after being on hold for an hour the manager told me he will refund my order and give me a store credit but I have to come to the store to get refund I explained to him I’m disabled and it’s hard to get around he said that’s the only way I can get a refund got someone to bring me to the store he said he refunded it the money is still not added back to my card placed an order last week thinking I had a store credit on my account only to be told when the driver got here it’s no credit of course once again nobody answered the phone from this place smh fast forward to today placed an order it said door dash was delivering order update now it says delivered food was never brought to my house now once again nobody from store is answering phone this is ridiculous
The Baker’s
Terrible service online. They make a mistake on the order and you try to call in and get a call center who transfers you to the store that doesn’t answer. No local store number available, poor management isn’t a consumer problem.
Jennell Ray
It’s definitely always something here, sad it’s the closest place. I had 338 pts on my account and that was ANY large pizza for free. Yall gave me a medium
Atmosphere: 1
Food: 1
Service: 1
Sabryna Williams
yall left a man to work ALONE on New Year’s Eve, one of the most busiest nights of the year. DO BETTER PIZZA HUT.
kuddos to the man who was working tonight, although he was slammed and struggling he didn’t let that affect his amazing customer service, and the food was absolutely amazing.
Patrice Johnson
Ordered a personal pizza and it was cold and tasted funny. I removed the cheese and saw that the middle was totally raw!
Food: 1
Service: 1
Keith Darter
Placed an order online and waited over an hour before finally calling and sat on hold for almost 20 minutes and no one ever answered. Finally an hour and a half after placing the order it finally showed up which we declined the pizza because we just ordered from somewhere else. This place, the few times we have ordered there, has always had terrible service. Order at your own risk.
Pizza is pretty good only bad thing is I’m guaranteed to have the raging runs the next day
Atmosphere: 3
Food: 4
Service: 4
Troy Keith
I always try and give them another chance but Everytime the order is wrong and with no management to talk to there is no accountability for poor service.
Cynthia Abla
We ordered thin and crispy crust, and it wasn't completely cooked. The vegetable pizza with extra cheese had absolutely no seasoning.
Food: 1
Service: 3
Skull Frag
I’m literally less than 1 mile from the store and was the last to get delivered, pizza was cold wings barely warm! Sucked!
Kid-friendliness: I had delivery but had to choose something to post this! I’m literally less than 1 mile from the store and was the last to get delivered, pizza was cold wings barely warm! Sucked!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Boneless Wings
Ruf Dawg
This place is a joke I'm always having to come up there to get the rest of my order plus I tip every time. When you call to get your order fixed or try to talk to a manager they put you on hold til they answer with the same " is this take out or delivery" you ask to speak to a manager and it's the same repetitive process. Please get a mange worth running a this place I order pizza hut every Friday! Id hate to start ordering from Domino's just for there service!
This locaiton has to close. Its a joke. The good reviews have to be fake... Their tracker always says that its delivered..... maybe 45 minutes after that. Dont expect ANY help or professionalism when you try to call and aske them about it either.
Ordered pizza and took almost 2 hours to get the order. And it said it was delivered and it wasn’t drove all the way to store and was told she was almost to the house I almost beat her back to my house. The Pizza Hut in Benton LA is trash this is the 2nd time this has happened
Destiny at the pizza hut in Benton is helpful, kind & has great customer service. I could hear her great attitude through the phone and pick up was quick & easy.
My pizza only had one pepperoni per slice
If I could give 0 stars I would placed an order 3 weeks ago that was supposed to apparently be delivered through door dash the pizza never arrived I called the store was transferred to the answering service the answering service tried transferring me to the store for a total of 3 hours no luck finally got a manager the next day after being on hold for an hour the manager told me he will refund my order and give me a store credit but I have to come to the store to get refund I explained to him I’m disabled and it’s hard to get around he said that’s the only way I can get a refund got someone to bring me to the store he said he refunded it the money is still not added back to my card placed an order last week thinking I had a store credit on my account only to be told when the driver got here it’s no credit of course once again nobody answered the phone from this place smh fast forward to today placed an order it said door dash was delivering order update now it says delivered food was never brought to my house now once again nobody from store is answering phone this is ridiculous
Terrible service online. They make a mistake on the order and you try to call in and get a call center who transfers you to the store that doesn’t answer. No local store number available, poor management isn’t a consumer problem.
It’s definitely always something here, sad it’s the closest place. I had 338 pts on my account and that was ANY large pizza for free. Yall gave me a medium
Atmosphere: 1
Food: 1
Service: 1
yall left a man to work ALONE on New Year’s Eve, one of the most busiest nights of the year. DO BETTER PIZZA HUT.
kuddos to the man who was working tonight, although he was slammed and struggling he didn’t let that affect his amazing customer service, and the food was absolutely amazing.
Ordered a personal pizza and it was cold and tasted funny. I removed the cheese and saw that the middle was totally raw!
Food: 1
Service: 1
Placed an order online and waited over an hour before finally calling and sat on hold for almost 20 minutes and no one ever answered. Finally an hour and a half after placing the order it finally showed up which we declined the pizza because we just ordered from somewhere else. This place, the few times we have ordered there, has always had terrible service. Order at your own risk.
Restaurantji Recommends
Pizza is pretty good only bad thing is I’m guaranteed to have the raging runs the next day
Atmosphere: 3
Food: 4
Service: 4
I always try and give them another chance but Everytime the order is wrong and with no management to talk to there is no accountability for poor service.
We ordered thin and crispy crust, and it wasn't completely cooked. The vegetable pizza with extra cheese had absolutely no seasoning.
Food: 1
Service: 3
I’m literally less than 1 mile from the store and was the last to get delivered, pizza was cold wings barely warm! Sucked!
Kid-friendliness: I had delivery but had to choose something to post this! I’m literally less than 1 mile from the store and was the last to get delivered, pizza was cold wings barely warm! Sucked!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Boneless Wings
This place is a joke I'm always having to come up there to get the rest of my order plus I tip every time. When you call to get your order fixed or try to talk to a manager they put you on hold til they answer with the same " is this take out or delivery" you ask to speak to a manager and it's the same repetitive process. Please get a mange worth running a this place I order pizza hut every Friday! Id hate to start ordering from Domino's just for there service!
Atmosphere: 1
Food: 5
Service: 1
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