I love that it's conveniently located, the service is kinda slow but that's ok. The 4 stars instead of 5 is because their earpeace equipment don't work. I had to repeat my order 4 times and get louder and louder and i don't like feeling like I'm yelling. So hopefully they get that fixed. Cus i felt bad for having to raise my voice in order for the girl to hear me. But the order was correct and it tasted fine.
Destanie Rayne Falls
Terrible customer service. Placed an order through the stall. Our order never came up on the screen to pay. Claimed to not hear me and hung up. What a depressing experience. Sonic in haughton is better. Ended up not receiving our food at all. Every time I’ve came here there has been a problem.
Atmosphere: 1
Food: 1
Service: 1
John Kennedy
They close anytime of the day they want to, I'm sure it's staffing issues but they see an issue and don't fix it. I love the food!
Atmosphere: 5
Food: 5
Service: 5
KiLLeR PaNda
Fast when possible most times and friendly as well as food has no complaints but maybe once in a blue moon.
Atmosphere: 4
Food: 4
Service: 4
Roy Barker
They do not sell ice cream cones.
Atmosphere: 1
Food: 1
Service: 1
Joss Morr
Managers. OPERATING HOURS. Please. Update your hours online when you close early. Or at least put a piece of paper out or a sign by the sitting area. Several times I have driven from Plain Dealing over the past two years because it says you are open and you’re not. It’s incredibly inconvenient and rude to your customers when your hours are a complete mystery. I have then wasted 50 MINUTES of my day driving and another 10 fumbling through the app to use my deals. Only to get told you’re closed, or no one answer at all bc the store is empty once I was ready to order. I know you don’t need my business but this has happened enough to really make me not want to go to this location anymore indefinitely.
Atmosphere: 2
Food: 4
Service: 3
John May
Two days ago my wife stopped by there to get some burgers and fries. We’ve been sick ever since. Also the app for ordering doesn’t work right and can’t give server any tips. There’s a lot wrong with Sonic lately.
Stephanie Pollard
Look at my medium fry
Atmosphere: 5
Food: 1
Service: 5
Brent
What happened to this location? 2-3 years ago it was so good! It had great service, great food and was the best one in the area. Did management change?
Jonathon Stiles
Place is never open in the evening and during the day you can’t use the app because it says items aren’t available even if they have it
While driving home I decided I want to stop by and get a hamburger before I get home so I see that Sonic has Smash Burgers on their menu so I ordered the double Smashburger which they give me a regular double cheeseburger with regular patties and cold cheese and I asked them to make me a Smashburger and the manager comes back and says that is a Smashburger why does it look like a regular cheeseburger and it's not smashed it's not crispy it's not thin it hasn't been smashed so I asked them to fix it for me and when they hand it back to me with a new bag with a sticker on it I opened it up and it looks like somebody smashed the entire burger it looks like a fist print is in the bun I don't care what your problems are in life you don't treat a customer like crap just because you refuse to make what you have for sale y'all should be ashamed of yourselves
Food: 1
Service: 1
Hayden Graham
They do not stay open till 9 at all throughout the week
Atmosphere: 1
Food: 1
Service: 1
Trent Jackson
Great fast food place
Atmosphere: 4
Food: 4
Service: 5
Chris Remedes
It took a while to have my oder taken but it wasn't all that long for them to bring it.
Atmosphere: 4
Food: 4
Service: 3
Ms Tracey
Half of the buttons doesn't work. Pick up orders should be on the outside of the stalls. A total mess. Unorganized and no structure!
I love that it's conveniently located, the service is kinda slow but that's ok. The 4 stars instead of 5 is because their earpeace equipment don't work. I had to repeat my order 4 times and get louder and louder and i don't like feeling like I'm yelling. So hopefully they get that fixed. Cus i felt bad for having to raise my voice in order for the girl to hear me. But the order was correct and it tasted fine.
Terrible customer service. Placed an order through the stall. Our order never came up on the screen to pay. Claimed to not hear me and hung up. What a depressing experience. Sonic in haughton is better. Ended up not receiving our food at all. Every time I’ve came here there has been a problem.
Atmosphere: 1
Food: 1
Service: 1
They close anytime of the day they want to, I'm sure it's staffing issues but they see an issue and don't fix it. I love the food!
Atmosphere: 5
Food: 5
Service: 5
Fast when possible most times and friendly as well as food has no complaints but maybe once in a blue moon.
Atmosphere: 4
Food: 4
Service: 4
They do not sell ice cream cones.
Atmosphere: 1
Food: 1
Service: 1
Managers. OPERATING HOURS. Please. Update your hours online when you close early. Or at least put a piece of paper out or a sign by the sitting area. Several times I have driven from Plain Dealing over the past two years because it says you are open and you’re not. It’s incredibly inconvenient and rude to your customers when your hours are a complete mystery. I have then wasted 50 MINUTES of my day driving and another 10 fumbling through the app to use my deals. Only to get told you’re closed, or no one answer at all bc the store is empty once I was ready to order. I know you don’t need my business but this has happened enough to really make me not want to go to this location anymore indefinitely.
Atmosphere: 2
Food: 4
Service: 3
Two days ago my wife stopped by there to get some burgers and fries. We’ve been sick ever since. Also the app for ordering doesn’t work right and can’t give server any tips. There’s a lot wrong with Sonic lately.
Look at my medium fry
Atmosphere: 5
Food: 1
Service: 5
What happened to this location? 2-3 years ago it was so good! It had great service, great food and was the best one in the area. Did management change?
Place is never open in the evening and during the day you can’t use the app because it says items aren’t available even if they have it
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
While driving home I decided I want to stop by and get a hamburger before I get home so I see that Sonic has Smash Burgers on their menu so I ordered the double Smashburger which they give me a regular double cheeseburger with regular patties and cold cheese and I asked them to make me a Smashburger and the manager comes back and says that is a Smashburger why does it look like a regular cheeseburger and it's not smashed it's not crispy it's not thin it hasn't been smashed so I asked them to fix it for me and when they hand it back to me with a new bag with a sticker on it I opened it up and it looks like somebody smashed the entire burger it looks like a fist print is in the bun I don't care what your problems are in life you don't treat a customer like crap just because you refuse to make what you have for sale y'all should be ashamed of yourselves
Food: 1
Service: 1
They do not stay open till 9 at all throughout the week
Atmosphere: 1
Food: 1
Service: 1
Great fast food place
Atmosphere: 4
Food: 4
Service: 5
It took a while to have my oder taken but it wasn't all that long for them to bring it.
Atmosphere: 4
Food: 4
Service: 3
Half of the buttons doesn't work. Pick up orders should be on the outside of the stalls. A total mess. Unorganized and no structure!
Service: 1
Loading...