asked for a whooper with cheese.....got a burger with meat and cheese only....where is the onions lettuce and tomatoes....you need to train your people!!!!!! WE DONT RULE
Atmosphere: 3
Food: 1
Service: 1
Sheryl Keller
Food and service was great, However, I had a dead bug in my drink. That was not great. Very disappointed.
Atmosphere: 5
Food: 5
Service: 5
TONYA LOVE
asked for fresh fish and these lazy employees gave me an old piece of fish and cold onion rings! This is why I hate eating out! If you don't like your job, find you something else to.do! It's simple! 10/3/24.
Atmosphere: 1
Food: 1
Service: 1
JAMES P. DIEHL SR.
This place is getting better at service and food
Atmosphere: 5
Food: 5
Service: 5
Kyelshea Allen
I asked for fresh fish and these lazy employees gave me an old piece of fish and cold onion rings! This is why I hate eating out! If you don't like your job, find you something else to.do! It's simple! 8/05/24 I don't recommend anyone waste their moneyat this location! And I clearly understand why y'all ratong is 3.4! It makes perfect sense!
Food: 1
Service: 1
Wade Umphries
The people were nice but it takes a long time at this burger
Atmosphere: 5
Food: 5
Service: 4
Jessica Allen
The food tastes good, and was made exactly the way I ordered it! The service the wasn't the most friendly, but the restaurant was neat clean and orderly
Atmosphere: 2
Food: 3
Service: 3
Carl Tilden
This BK on Airline is staffed well and they are all very nice!
Atmosphere: 5
Food: 5
Service: 5
Mike Bush
They make you pull around to the side of the building so the drive-through timer doesn’t pick up how long it takes to get your food. They do this every day no matter if there’s a car behind you or not.
Atmosphere: 1
Food: 1
Service: 1
Emily
Donna at this location needs the fattest raise. She is single-handedly keeping this location running. You are great Donna and Tim for helping her out! Hope you enjoy your day off Donna!!
Slow service stood at front counter 10 minutes before someone came to take my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Nuggets
Andrea Francis
If I could give them 0 star i would. Very unprofessional. I came in because the drive thru wasn't working. Lady at the counter got mad at me because I refuse to drink out of a cup that she put her hand on around the rim. Very low budget. I came in around 7 p.m. if I'm not mistaking this behavior was from a manager. She then proceeded to tell another woman who was a manager as if I cared. I stand on business. Can't say the same for neither of them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Impossible Whopper
Chuck B
Went to drive thru took a while to get them to answer, when they do they send you around to park and never come out to give you the food.Then they tell me they didn't know where I parked.Very unprofessional.
Explorer63504565190
I have attempted to order through drive-thru on three separate occasions in the past two months, and have ended up spending my money elsewhere. On the first occasion, I waited at the speaker more than 10 minutes. I had to initiate the greeting and was subsequently interrupted while placing my order several times. After finally placing my order, it was repeated back incorrectly at least twice...the order was a burger, a drink, and a kid's meal. I was made to feel as if I was inconveniencing the employee by trying to order my food. I canceled the transaction and left. On the second visit, I was greeting by a male employee, who then immediately began to shout at another employee concerning what needed to be done before the employee could leave for the night. He then asked me for my order, but once again started yelling at the employee before I could speak. I left. The third visit was today, Sunday morning, around 9 am. I placed my order (two breakfast sandwiches and a drink), then drove to the window. There were no other customers in drive-thru, or even in the parking lot that I could see. When I drove to the window, I advised the lady I had forgotten something, and could I add to my order (a coffee). She answered that she couldn't add anything at the window because she was on a timer. So basically, there's no other customers, but she wants to make me waste time by driving back around to place a second order...because the timer is more important than her customer. I canceled my order and left. I was telling my 8 yr old as we drove away that it was a shame that bad employees were causing the owner to lose revenue. But after giving it more thought, it's a shame that customer service can be so consistently bad, and reviews so consistently poor, yet the owners don't seem to care enough to correct the problem.
asked for a whooper with cheese.....got a burger with meat and cheese only....where is the onions lettuce and tomatoes....you need to train your people!!!!!! WE DONT RULE
Atmosphere: 3
Food: 1
Service: 1
Food and service was great, However, I had a dead bug in my drink. That was not great. Very disappointed.
Atmosphere: 5
Food: 5
Service: 5
asked for fresh fish and these lazy employees gave me an old piece of fish and cold onion rings! This is why I hate eating out! If you don't like your job, find you something else to.do! It's simple! 10/3/24.
Atmosphere: 1
Food: 1
Service: 1
This place is getting better at service and food
Atmosphere: 5
Food: 5
Service: 5
I asked for fresh fish and these lazy employees gave me an old piece of fish and cold onion rings! This is why I hate eating out! If you don't like your job, find you something else to.do! It's simple! 8/05/24
I don't recommend anyone waste their moneyat this location! And I clearly understand why y'all ratong is 3.4! It makes perfect sense!
Food: 1
Service: 1
The people were nice but it takes a long time at this burger
Atmosphere: 5
Food: 5
Service: 4
The food tastes good, and was made exactly the way I ordered it! The service the wasn't the most friendly, but the restaurant was neat clean and orderly
Atmosphere: 2
Food: 3
Service: 3
This BK on Airline is staffed well and they are all very nice!
Atmosphere: 5
Food: 5
Service: 5
They make you pull around to the side of the building so the drive-through timer doesn’t pick up how long it takes to get your food. They do this every day no matter if there’s a car behind you or not.
Atmosphere: 1
Food: 1
Service: 1
Donna at this location needs the fattest raise. She is single-handedly keeping this location running. You are great Donna and Tim for helping her out! Hope you enjoy your day off Donna!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Nuggets
Restaurantji Recommends
The young man I placed my order with was great.
Atmosphere: 5
Food: 5
Service: 5
Slow service stood at front counter 10 minutes before someone came to take my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Nuggets
If I could give them 0 star i would. Very unprofessional. I came in because the drive thru wasn't working. Lady at the counter got mad at me because I refuse to drink out of a cup that she put her hand on around the rim. Very low budget. I came in around 7 p.m. if I'm not mistaking this behavior was from a manager. She then proceeded to tell another woman who was a manager as if I cared. I stand on business. Can't say the same for neither of them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Impossible Whopper
Went to drive thru took a while to get them to answer, when they do they send you around to park and never come out to give you the food.Then they tell me they didn't know where I parked.Very unprofessional.
I have attempted to order through drive-thru on three separate occasions in the past two months, and have ended up spending my money elsewhere. On the first occasion, I waited at the speaker more than 10 minutes. I had to initiate the greeting and was subsequently interrupted while placing my order several times. After finally placing my order, it was repeated back incorrectly at least twice...the order was a burger, a drink, and a kid's meal. I was made to feel as if I was inconveniencing the employee by trying to order my food. I canceled the transaction and left. On the second visit, I was greeting by a male employee, who then immediately began to shout at another employee concerning what needed to be done before the employee could leave for the night. He then asked me for my order, but once again started yelling at the employee before I could speak. I left. The third visit was today, Sunday morning, around 9 am. I placed my order (two breakfast sandwiches and a drink), then drove to the window. There were no other customers in drive-thru, or even in the parking lot that I could see. When I drove to the window, I advised the lady I had forgotten something, and could I add to my order (a coffee). She answered that she couldn't add anything at the window because she was on a timer. So basically, there's no other customers, but she wants to make me waste time by driving back around to place a second order...because the timer is more important than her customer. I canceled my order and left. I was telling my 8 yr old as we drove away that it was a shame that bad employees were causing the owner to lose revenue. But after giving it more thought, it's a shame that customer service can be so consistently bad, and reviews so consistently poor, yet the owners don't seem to care enough to correct the problem.
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