Love their chicken. It's tender and juicy everytime. I'm not the type that likes crispy extreme crunchy chicken so I go to this place where the chicken is just the right amount of crispy and its the right amount of crispy later you get mostly chicken in every bite instead that extreme crunchy where you not sure if the bite will have chicken in it. Also if you can't finish it They are still good for a later time. The service is great too friendly and they double make sure your order is right!! Love this place definitely recommend ? ?
Atmosphere: 4
Food: 5
Service: 5
KB
Stop filling large fries up halfway!!!! If I wanted a medium, I would’ve purchased a medium!
Atmosphere: 1
Food: 1
Service: 1
D B
I decided to order a meal from here on Saturday and it was not good. I had a deluxe chicken sandwich with fries and a drink. I ended up with the worse food poisoning that I have had in years. It's safe to say that I will never come back there or to any other Chick-Fil-A restaurants again.
Atmosphere: 1
Food: 1
Service: 3
Anthony Scott
The Best Waffle ? Fries In The US ?
Angela Arnold
Drive-thru was absolutely horrible!!!! Took way too long to wait in line to order, drive around to pay for food, then pick order up.
Atmosphere: 1
Food: 3
Service: 1
Adam Hergenrader
Worst customer service I have ever experienced. Wanted to argue with a customer and blame the weather for their inability to complete mobile orders. The manager Sara-Lynn was terrible at resolving the issue and only provided excuses not solutions.
Atmosphere: 1
Food: 5
Service: 1
Drea Dominguez
I got the grilled chicken sandwich' meal with a Mac n cheese on the side I asked for it plain I got home it wasn’t plain I didn’t get the fries that came with my meal I didn’t get any straw for my drink and the Mac and cheese was not worth 8 dollars my meal ended up coming out to 19.37 which doesn’t really make sense Better off going to McDonald’s to be honest
Food: 1
Service: 1
Aaliyah Watkins
I brought my son here for the arts and crafts night and he had a blast! We stayed to dine in after he finished the activity and I am so glad that we did. The indoor playground is very convenient and is a great way to let your child(ren) burn off energy without any additional costs. We went around 5 pm, which is one of the peak traffic times for Airline Drive. The restaurant itself was also extremely busy from the time we got there up until about 7:30 when we left. However, CFA flows well under pressure. I placed an order for my son (grilled chicken kids meal) then a few minutes later went back to the counter to order an adult grilled chicken meal for myself and both were brought to the table hot and fresh. Also, in a timely manner, especially under the circumstances of the hustle and bustle of the restaurant. It was PACKED. There were plenty of times where there wasn’t any seating for families to dine in but everyone comes and goes rather quickly so it works out. I will say, they should definitely consider adding at least one more table (with 4 chairs) in front of the play area. The space is there and it would definitely be helpful.Nevertheless, I enjoyed watching my son happy and playful and I am so glad that we went. It’s also a plus watching workers enjoy their job, coworkers and happily serving customers. The atmosphere at CFA can’t be beat!Parking: The parking lot is dedicated to the flow of drive through. The two lanes wrap around the building. Parking is tight as it is alongside drive through lanes and has orange traffic cones in lot to steer the drive thru cars in the direction of the building and possibly separate them from the parking spaces. We found a space but the lot was nearly full.Kid-friendliness: The indoor playground is open for play. It is small and seems to be geared towards 6 and under.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Mac & Cheese
Jill Halloran
Chick fil a in Bossier is getting sloppy with their service. They are more concerned with being fast that they are not paying attention to the service and making sure all the food is in the bag. My order was not complete once again. I was trying to pay attention to see if the sauces were in the bag because last several times they were not and of course they are not free. So this time I looked for the sauces, thought I seen the 3 sandwiches in the bags, get home which is about 30 mins away only to find out my sandwich wasn't in the bag. I normally don't complain or even call to ask for a credit but this has happened with every visit the last several visits. I call to notify the manager and informed a reward credit would be applied in a few days as long as they can find my mobile order. If not, they will mail me something. I'm so frustrated because I had just left work after a 13+ hour shift. I just wanted my dinner and go home. This location needs to pay attention to getting order correct and then focus on speed of delivery. Not the other way around.
ordered a CHICKEN SANDWICH meal. got all the way home. and they forgot the CHICKEN SANDWICH. how do u manage to mess up that damn bad. ridiculous. then i called up there. and they said id have to drive 25 minutes back up there to judt get the chicken sandwich. domt get anything for my trouble. absolute horrible service. bring back the workers from before the remodel!!!!!!
Bernadina Rainey
The food is always hot and delicious and the spicy chicken sandwich I'd actually has a kick to it don't leave out the max and cheese I love it except for the baked cheese on top th nuggets are also really good for which I most eatKid-friendliness: Family atmosphere
Food: 5
Service: 5
Recommended dishes: Chicken Breakfast Minis with Apple Juice, Chicken Sandwich with Pickles, Chick-Fil-A Club Sandwich with Fruit Bowl
Ray Bhatta
Service is 10x slower than before the remodel.
Atmosphere: 2
Food: 5
Service: 1
Angie
We were so excited to see they were open again. Things ran very smoothly & the food was hot & delicious.
Had our food ready as u walked inside awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Grilled Nuggets, Mac & Cheese
Love their chicken. It's tender and juicy everytime. I'm not the type that likes crispy extreme crunchy chicken so I go to this place where the chicken is just the right amount of crispy and its the right amount of crispy later you get mostly chicken in every bite instead that extreme crunchy where you not sure if the bite will have chicken in it. Also if you can't finish it They are still good for a later time. The service is great too friendly and they double make sure your order is right!! Love this place definitely recommend ? ?
Atmosphere: 4
Food: 5
Service: 5
Stop filling large fries up halfway!!!! If I wanted a medium, I would’ve purchased a medium!
Atmosphere: 1
Food: 1
Service: 1
I decided to order a meal from here on Saturday and it was not good. I had a deluxe chicken sandwich with fries and a drink. I ended up with the worse food poisoning that I have had in years. It's safe to say that I will never come back there or to any other Chick-Fil-A restaurants again.
Atmosphere: 1
Food: 1
Service: 3
The Best Waffle ? Fries In The US ?
Drive-thru was absolutely horrible!!!! Took way too long to wait in line to order, drive around to pay for food, then pick order up.
Atmosphere: 1
Food: 3
Service: 1
Worst customer service I have ever experienced. Wanted to argue with a customer and blame the weather for their inability to complete mobile orders. The manager Sara-Lynn was terrible at resolving the issue and only provided excuses not solutions.
Atmosphere: 1
Food: 5
Service: 1
I got the grilled chicken sandwich' meal with a Mac n cheese on the side I asked for it plain I got home it wasn’t plain I didn’t get the fries that came with my meal I didn’t get any straw for my drink and the Mac and cheese was not worth 8 dollars my meal ended up coming out to 19.37 which doesn’t really make sense Better off going to McDonald’s to be honest
Food: 1
Service: 1
I brought my son here for the arts and crafts night and he had a blast! We stayed to dine in after he finished the activity and I am so glad that we did. The indoor playground is very convenient and is a great way to let your child(ren) burn off energy without any additional costs. We went around 5 pm, which is one of the peak traffic times for Airline Drive. The restaurant itself was also extremely busy from the time we got there up until about 7:30 when we left. However, CFA flows well under pressure. I placed an order for my son (grilled chicken kids meal) then a few minutes later went back to the counter to order an adult grilled chicken meal for myself and both were brought to the table hot and fresh. Also, in a timely manner, especially under the circumstances of the hustle and bustle of the restaurant. It was PACKED. There were plenty of times where there wasn’t any seating for families to dine in but everyone comes and goes rather quickly so it works out. I will say, they should definitely consider adding at least one more table (with 4 chairs) in front of the play area. The space is there and it would definitely be helpful.Nevertheless, I enjoyed watching my son happy and playful and I am so glad that we went. It’s also a plus watching workers enjoy their job, coworkers and happily serving customers. The atmosphere at CFA can’t be beat!Parking: The parking lot is dedicated to the flow of drive through. The two lanes wrap around the building. Parking is tight as it is alongside drive through lanes and has orange traffic cones in lot to steer the drive thru cars in the direction of the building and possibly separate them from the parking spaces. We found a space but the lot was nearly full.Kid-friendliness: The indoor playground is open for play. It is small and seems to be geared towards 6 and under.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Mac & Cheese
Chick fil a in Bossier is getting sloppy with their service. They are more concerned with being fast that they are not paying attention to the service and making sure all the food is in the bag. My order was not complete once again. I was trying to pay attention to see if the sauces were in the bag because last several times they were not and of course they are not free. So this time I looked for the sauces, thought I seen the 3 sandwiches in the bags, get home which is about 30 mins away only to find out my sandwich wasn't in the bag. I normally don't complain or even call to ask for a credit but this has happened with every visit the last several visits. I call to notify the manager and informed a reward credit would be applied in a few days as long as they can find my mobile order. If not, they will mail me something. I'm so frustrated because I had just left work after a 13+ hour shift. I just wanted my dinner and go home. This location needs to pay attention to getting order correct and then focus on speed of delivery. Not the other way around.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
ordered a CHICKEN SANDWICH meal. got all the way home. and they forgot the CHICKEN SANDWICH. how do u manage to mess up that damn bad. ridiculous. then i called up there. and they said id have to drive 25 minutes back up there to judt get the chicken sandwich. domt get anything for my trouble. absolute horrible service. bring back the workers from before the remodel!!!!!!
The food is always hot and delicious and the spicy chicken sandwich I'd actually has a kick to it don't leave out the max and cheese I love it except for the baked cheese on top th nuggets are also really good for which I most eatKid-friendliness: Family atmosphere
Food: 5
Service: 5
Recommended dishes: Chicken Breakfast Minis with Apple Juice, Chicken Sandwich with Pickles, Chick-Fil-A Club Sandwich with Fruit Bowl
Service is 10x slower than before the remodel.
Atmosphere: 2
Food: 5
Service: 1
We were so excited to see they were open again. Things ran very smoothly & the food was hot & delicious.
Atmosphere: 5
Food: 5
Service: 5
Since the remodel service is really slow.
Atmosphere: 4
Food: 4
Service: 1