Don't order online through the website link for this page. Your order will be prepared at the Hwy 80 location. Currently rushing across Bossier to get my order during the rush lunch traffic in hopes my Humphrey isn't melted. Super frustrating!!! I sent an email on the contact us page in hopes this issue is fixed immediately to avoid frustration for others in the future.
Tony W.
Did not care for the yogurt thing they put honey on. I'm sure it would have been better without the honey.
gregory gabler
Just got a bite at this place and there were 3 of the most helpful and friendly girls working there that I have ever meet thank you Tessa, Sara, and Isabel can't wait till I get a chance to eat here
Food: 5
Service: 5
camry heath
I went here for the first time last Monday and the two people who helped me were so nice!! I wish I could remember one specific employee’s name(it was the gentleman working around 2:00pm on Monday 2/12/24) because he was the kindest person EVER. When I was stuck between two menu items, he allowed me to taste test the chicken salad prior to ordering it which I know isn’t like an act of congress to do but I know most places wouldn’t offer that. Overall, I would go back just because of the service but the food was definitely an added bonus!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
Jeremy Watson
You must try their muffuletta!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey, Humphrey Yogart, Grilled Cheese Hot Sandwich
Wendy Kellow
Before the lady even made my order I asked if I could change it to nuts instead of banana and she said the tax is different, I said really cause it shows the same price and she said no she would have to charge extra to change it. I have never gone back since
Rebecca Davis
Love the humphries.
Brandon Hill
Worst service experience with counter culture ever..
Daniel Barber
Their "frozen treats" are always good, but I recently had some of their food...was very yummy! I think I am a customer for life (much to the detriment of my waist) !!
Lish Wood
I love this place. The Avocado Delight with Roasted Red Pepper Gouda is a Meatless eaters dream.
Unfortunately, this is the worst location. My mother & I go here from time to time and we always have a problem with this location. Today's experience was the worst of them all. My mother ordered a medium cup of yogurt with honeyand pecans. She specified that she would like the pecans on the top & bottom but not extra toppings. The cashier did not do what she asked...He put a few pecans in the middle and a little honey around the sides of the cup. She was charged $3 extra (as you can see on the receipt) so we went back to the drive through to talk to someone about it. He rudely said that he did what she asked & proceeded to hand her an empty cup to dump her yogurt in so he could prove that he added lots of pecans. She declined and drove off.This will be our last time visiting this location. If you want it made right, go to the Youree Drive location
Vanessa Beales
Counter Culture is a normal stop for us when we come to Bossier. However today I had a bad experience. I asked for my PECANS to to be put on the top and bottom of my cup. 1st of all when I got my yogurt I was searching for the pecans which I was charged extra for. I went back to the window to address the issue, the young man who prepared the cup came to the window insisting that he had put the pecans on the bottom. He bought a cup to the window & told me to dump my cup into it & I would see the nuts. Instead I stirred the yogurt and still could not find them. If the yogurt was free I would not complain. However I was not only charged extra for the pecans but I was charged extra for the honey that I did no request an extra amount of. I was very unhappy with their attitude & customer service. Will not be stopping by again!!
Janet Kennedy
The window guy was nice and quick. I doubt I revisit simply because the vanilla tastes like lemon flavor. It really clashed with my grandson's Oreo drizzled on it if you can't do yogurt that tastes like vanilla, don't call it vanilla. TCBY in Arkansas sold vanilla yogurt that was wonderful. Sorry for the average review. The consistency was good and so was the service, but lost two stars for the taste.
Mark Hart
Best 318 Restaurant deal in town! Hot Sandwich, chips, drink, and baby Humphrey for $10!
Andy Pontz
Very nice and clean. Young ladies working very efficiently and the Humphrey was delicious!
Don't order online through the website link for this page. Your order will be prepared at the Hwy 80 location. Currently rushing across Bossier to get my order during the rush lunch traffic in hopes my Humphrey isn't melted. Super frustrating!!! I sent an email on the contact us page in hopes this issue is fixed immediately to avoid frustration for others in the future.
Did not care for the yogurt thing they put honey on. I'm sure it would have been better without the honey.
Just got a bite at this place and there were 3 of the most helpful and friendly girls working there that I have ever meet thank you Tessa, Sara, and Isabel can't wait till I get a chance to eat here
Food: 5
Service: 5
I went here for the first time last Monday and the two people who helped me were so nice!! I wish I could remember one specific employee’s name(it was the gentleman working around 2:00pm on Monday 2/12/24) because he was the kindest person EVER. When I was stuck between two menu items, he allowed me to taste test the chicken salad prior to ordering it which I know isn’t like an act of congress to do but I know most places wouldn’t offer that. Overall, I would go back just because of the service but the food was definitely an added bonus!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
You must try their muffuletta!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey, Humphrey Yogart, Grilled Cheese Hot Sandwich
Before the lady even made my order I asked if I could change it to nuts instead of banana and she said the tax is different, I said really cause it shows the same price and she said no she would have to charge extra to change it. I have never gone back since
Love the humphries.
Worst service experience with counter culture ever..
Their "frozen treats" are always good, but I recently had some of their food...was very yummy! I think I am a customer for life (much to the detriment of my waist) !!
I love this place. The Avocado Delight with Roasted Red Pepper Gouda is a Meatless eaters dream.
Restaurantji Recommends
Unfortunately, this is the worst location. My mother & I go here from time to time and we always have a problem with this location. Today's experience was the worst of them all. My mother ordered a medium cup of yogurt with honeyand pecans. She specified that she would like the pecans on the top & bottom but not extra toppings. The cashier did not do what she asked...He put a few pecans in the middle and a little honey around the sides of the cup. She was charged $3 extra (as you can see on the receipt) so we went back to the drive through to talk to someone about it. He rudely said that he did what she asked & proceeded to hand her an empty cup to dump her yogurt in so he could prove that he added lots of pecans. She declined and drove off.This will be our last time visiting this location. If you want it made right, go to the Youree Drive location
Counter Culture is a normal stop for us when we come to Bossier. However today I had a bad experience. I asked for my PECANS to to be put on the top and bottom of my cup. 1st of all when I got my yogurt I was searching for the pecans which I was charged extra for. I went back to the window to address the issue, the young man who prepared the cup came to the window insisting that he had put the pecans on the bottom. He bought a cup to the window & told me to dump my cup into it & I would see the nuts. Instead I stirred the yogurt and still could not find them. If the yogurt was free I would not complain. However I was not only charged extra for the pecans but I was charged extra for the honey that I did no request an extra amount of. I was very unhappy with their attitude & customer service. Will not be stopping by again!!
The window guy was nice and quick. I doubt I revisit simply because the vanilla tastes like lemon flavor. It really clashed with my grandson's Oreo drizzled on it if you can't do yogurt that tastes like vanilla, don't call it vanilla. TCBY in Arkansas sold vanilla yogurt that was wonderful. Sorry for the average review. The consistency was good and so was the service, but lost two stars for the taste.
Best 318 Restaurant deal in town! Hot Sandwich, chips, drink, and baby Humphrey for $10!
Very nice and clean. Young ladies working very efficiently and the Humphrey was delicious!