Doesn't serve dr peppers and for a piece of bread and a couple TBLS asvocado, way too expensive.
Atmosphere: 5
Food: 3
Service: 5
collice white
Went to this location on 3/17/2026 @10:30 A.M.. Was looking forward to getting some good donuts walked in 2 females seen me didn't say a word to me and then walked to the back, another female came up and looked at me and never said a word to me ans stood there like I wasn't even there. After a ackwatd6 5 minutes I put my drink up amd walked out and still nothing was said to me. I couldn't believe that thw customer service could be that bad at any place. I will never step in that place again truly sad because growing up in Texas i grew up on dunking donuts guess I have to find another favorite
Atmosphere: 2
Food: 1
Service: 1
Isaac Saxton
Drove up and they seemed like they were all aggravated to be there.
Atmosphere: 2
Food: 4
Service: 2
hamza salama
Very disappointing experience. I stopped by around 6:50 PM, and the front door was already locked even though the store closes at 7 PM. I could see employees still inside, so I drove around to the drive-thru. When I tried to order, they told me they were already closing and that they had thrown the donuts away.
When I asked what time they close, they said 7 PM, but that they start cleaning at 6:30 and won’t take orders anymore. If the store is open until 7, customers should still be able to order until that time.
Atmosphere: 1
Food: 1
Service: 1
Katie Jones
Honestly the worst Dunkin’s. They serve microwaved bagels when asked for toasted. And undercooked bagels. The chocolate frosted donuts have barely any frosting on them
Food: 1
Service: 3
Lily Kuntzi
The person at the window taking my order was rude, unprofessional and flat out infuriating. I truly felt the grouchy New England spirit when I got my coffee. 1/10 for service 8/10 for coffee. At least they didn’t mess that up
Atmosphere: 1
Food: 1
Service: 2
Pamela Howell
I stop at this place a lot to get my Dads box of coffee for the Northwest Louisiana Veterans Home and today was absolutely terrible!! The lady never asked what I needed and by time I did get my order place I stood there for 20 minutes watching her, she did not know what she was doing and never asked the other girl for help.. finally a man can in, so I asked to speak to the manager and he said that was him. He did however apologize and keep saying they are short-handed..so I asked for a refund that probably took another ten minutes! The whole experience was very unacceptable and the bathroom was nasty!! I will never go back !!
Atmosphere: 1
Service: 1
Ashlee E
I used to come to this location all the time and it was great. I just went through the drive through and ordered an iced coffee with 2 pumps of sugar...tell me why it tastes like I am drinking straight SYRUP? I also ordered the black pepper snacking bacon, the lady gave me a black pepper breakfast sandwich and argued with me that what she gave me is what I ordered!!!! I won't be back.
Service: 1
Samuel Patton
It's been a long time since I've been to a Dunkin and I ran in here to grab a black coffee since I was skipping lunch. The coffee was very sour. It tasted almost as if lemon was squeezed into it. I'm not sure what was going on, but it was bad. I've become somewhat of a coffee snob, so my palate is pickier.
Atmosphere: 5
Food: 1
Service: 5
Betsy Mi
The most horrendous customer service ! Should have read all the other terrible reviews.
Never consistent. Eggs taste like fish sometimes(What?!?). Either your drink will be made perfectly or completely screwed up, same workers. You can be in line for 5 minutes or sometimes 20. Good if you dont feel like making the drive to a 7Brew or another Dunkin location, but if you’re already headed towards another, just go there instead.
Jonathan Klein
Messed up my drink taste like water won't answer their phone. Had to repeat my order 5 times. They scared of the other 2 cars in front of me should have took the clue
Jesse Bertrand
Since this place has gotten new ownership it has been HORRIBLE. They cannot keep staff and it takes forever to get an online order or drive thru. Today I came by hopeful that it wouldn’t be so bad. Boy, was I wrong. I waited in line for 20 mins just for the employee to tell me that I could only place an online order. She told me that they were so back up because there was too many orders and only two employees. Never fails.. worst location. SOBO needs to knock this building down and put something better that we could all benefit from. Not sure how they’ve stayed afloat this long.. DONT VISIT THIS LOCATION unless you want to waste your time.
Atmosphere: 1
Food: 5
Service: 1
Matthew Storrs
Don’t waste your time or money here I’ve been here several times due to location close to my house and it always takes at least 10 minutes for a coffee through the drive thru and food is always cold. I started making breakfast and coffee at home because this location is beyond slow just forgot this location exists
Atmosphere: 1
Food: 3
Service: 1
Abby Lindstrom
Would give 0 if I could. Everyone there has attitude and never knows what they are doing. Food is always wrong and make like a 4 year old put it together. Matcha is NEVER good neither is coffee it’s always extremely bitter like they’ve ever made either in their life. I WOULDNT RECOMMEND THIS PLACE TO MY WORST ENEMY.
Doesn't serve dr peppers and for a piece of bread and a couple TBLS asvocado, way too expensive.
Atmosphere: 5
Food: 3
Service: 5
Went to this location on 3/17/2026 @10:30 A.M.. Was looking forward to getting some good donuts walked in 2 females seen me didn't say a word to me and then walked to the back, another female came up and looked at me and never said a word to me ans stood there like I wasn't even there. After a ackwatd6
5 minutes I put my drink up amd walked out and still nothing was said to me. I couldn't believe that thw customer service could be that bad at any place. I will never step in that place again truly sad because growing up in Texas i grew up on dunking donuts guess I have to find another favorite
Atmosphere: 2
Food: 1
Service: 1
Drove up and they seemed like they were all aggravated to be there.
Atmosphere: 2
Food: 4
Service: 2
Very disappointing experience. I stopped by around 6:50 PM, and the front door was already locked even though the store closes at 7 PM. I could see employees still inside, so I drove around to the drive-thru. When I tried to order, they told me they were already closing and that they had thrown the donuts away.
When I asked what time they close, they said 7 PM, but that they start cleaning at 6:30 and won’t take orders anymore. If the store is open until 7, customers should still be able to order until that time.
Atmosphere: 1
Food: 1
Service: 1
Honestly the worst Dunkin’s. They serve microwaved bagels when asked for toasted. And undercooked bagels. The chocolate frosted donuts have barely any frosting on them
Food: 1
Service: 3
The person at the window taking my order was rude, unprofessional and flat out infuriating. I truly felt the grouchy New England spirit when I got my coffee.
1/10 for service 8/10 for coffee. At least they didn’t mess that up
Atmosphere: 1
Food: 1
Service: 2
I stop at this place a lot to get my Dads box of coffee for the Northwest Louisiana Veterans Home and today was absolutely terrible!! The lady never asked what I needed and by time I did get my order place I stood there for 20 minutes watching her, she did not know what she was doing and never asked the other girl for help.. finally a man can in, so I asked to speak to the manager and he said that was him. He did however apologize and keep saying they are short-handed..so I asked for a refund that probably took another ten minutes!
The whole experience was very unacceptable and the bathroom was nasty!! I will never go back !!
Atmosphere: 1
Service: 1
I used to come to this location all the time and it was great. I just went through the drive through and ordered an iced coffee with 2 pumps of sugar...tell me why it tastes like I am drinking straight SYRUP? I also ordered the black pepper snacking bacon, the lady gave me a black pepper breakfast sandwich and argued with me that what she gave me is what I ordered!!!! I won't be back.
Service: 1
It's been a long time since I've been to a Dunkin and I ran in here to grab a black coffee since I was skipping lunch. The coffee was very sour. It tasted almost as if lemon was squeezed into it. I'm not sure what was going on, but it was bad. I've become somewhat of a coffee snob, so my palate is pickier.
Atmosphere: 5
Food: 1
Service: 5
The most horrendous customer service !
Should have read all the other terrible reviews.
Restaurantji Recommends
Never consistent. Eggs taste like fish sometimes(What?!?). Either your drink will be made perfectly or completely screwed up, same workers. You can be in line for 5 minutes or sometimes 20. Good if you dont feel like making the drive to a 7Brew or another Dunkin location, but if you’re already headed towards another, just go there instead.
Messed up my drink taste like water won't answer their phone. Had to repeat my order 5 times. They scared of the other 2 cars in front of me should have took the clue
Since this place has gotten new ownership it has been HORRIBLE. They cannot keep staff and it takes forever to get an online order or drive thru. Today I came by hopeful that it wouldn’t be so bad. Boy, was I wrong. I waited in line for 20 mins just for the employee to tell me that I could only place an online order. She told me that they were so back up because there was too many orders and only two employees. Never fails.. worst location. SOBO needs to knock this building down and put something better that we could all benefit from. Not sure how they’ve stayed afloat this long.. DONT VISIT THIS LOCATION unless you want to waste your time.
Atmosphere: 1
Food: 5
Service: 1
Don’t waste your time or money here I’ve been here several times due to location close to my house and it always takes at least 10 minutes for a coffee through the drive thru and food is always cold. I started making breakfast and coffee at home because this location is beyond slow just forgot this location exists
Atmosphere: 1
Food: 3
Service: 1
Would give 0 if I could. Everyone there has attitude and never knows what they are doing. Food is always wrong and make like a 4 year old put it together. Matcha is NEVER good neither is coffee it’s always extremely bitter like they’ve ever made either in their life. I WOULDNT RECOMMEND THIS PLACE TO MY WORST ENEMY.
Atmosphere: 1
Food: 1
Service: 1
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