When I went for lunch there were 2 workers in there. The female employee acted like she didnt know what she was doing. And I had to repeat myself 4 times. The male employee didnt seem so interested in my order. I used to love this location. But not so much anymore. Oh and the male employee left the store to go to the store and the female employee has just gotten busy.
Atmosphere: 5
Food: 3
Service: 3
Arabella Landrum
Me and my sister went through the drive-thru to get a salad WITHOUT onions or peppers, a sub, and two pepsi's (one regular, one diet). They made the salad wrong, so I asked if they could remake it. When I was eating the remade salad, I noticed that there were still a few peppers and onions. It seems to me as if they just picked out the peppers and onions on the top rather than actually remaking the salad (they also forgot my dressing). My mother pointed out that only picking out the top pieces could prove dangerous if a person had an allergy to peppers/onions. It feels weird that all this location is doing is just picking out the pieces on the top. Another thing: when we asked for pepsi, we specifically said that we only wanted ONE diet pepsi. After we were given our drinks, we noticed that both of them were diet. Overall, it was a mildly unsatisfactory visit.
Food: 3
Service: 2
Amanda Grimes (Libra Charm)
I was looking for a healthier choice from the average burger , so I decided to stop in at this subway since it's been over 4 months since I had subway . I get home after working a double and just wanted to eat and go to bed. My favorite bread is the Italian herb and cheese which they were out of. Bummer no big deal I Decided I would have the wheat bread instead . I ordered the six inch turkey and veggies too my liking . I get home start eating and it was absolutely the worst sandwich the wheat bread was extremely doughy it was not even close to being a little done by any means I went back up to the subway which explained to the young lady the issue her responses was I Would have to come back up There in the Morning and talk to the person that bakes the bread. I said um negative ghost rider , I have work and why would I do that anyways ? I said no you can let them know for me . Then I requested a remake. She then shows me the Italian herb and cheese bread in the bread warmer pulls one out and informs me why she stated that they were out of this choice. When I tell you that the bread was so raw it was gross . I'm not sure if this is an ongoing issue at this subway. But someone for sure needs to address the bread baker that day . First impressions are EVERYTHING ! Will definitely not be back . WOW I just read other reviews on the bread issue .... Come on guys . This is just not ok
Atmosphere: 3
Food: 1
Service: 2
Ronald Alexander
This store sucks. Didn't have no sauce on the sweet onion chicken teriyaki. Didn't have any in the bottle, if you don't have it you shouldn't be selling it and the people working there seem totally incompetent. Didn't have juice box or milk for the people in front of me. No one should go here
Atmosphere: 2
Food: 1
Service: 1
Jen
This subway was quick and fast. They made my sandwich exactly how I wanted it and it’s in a close area near base.
Atmosphere: 5
Food: 5
Service: 5
Alyssia Stephens
Great customer service but the sandwich was horrible. I order a 6in cold cut trio on Italian bread. My bread was soooo dried out so bad. I had to pull the top part of the bed off. If I didn’t have an appointment I would have turned around and got a refund.
Food: 1
Service: 3
Textured Me Beautiful
Tried to give me a sandwich smaller than six inch.
Atmosphere: 3
Food: 2
Service: 1
LaKeta
I ordered 2 ft longs one extra meat did not get extra meat. Bread was so hard couldn't eat most of it. Service not as good this time
Atmosphere: 2
Food: 2
Service: 2
Robert Castleberry
Bread was old, definitely not fresh. Out of peppers. Food quality isn't worth the 22.00. Subway has been going down hill. The most of the sandwiches away. Big waste of money
Very, very rude! Customer service skills are horrible. I’ll never go to this location again.
Food: 1
Chris Remedes
Really good people working there. Something was wrong with my debit card & I cldnt pay but they let me go with my food. You don't find that much anymore!! Thanks once
Atmosphere: 5
Food: 5
Service: 5
Lashonda Campbell
Loved Amber and her Team very cordial pleasant and willing to help in a very annoying situation that occurred today outside of her control at another store on airline drive! She actually made my experience worth my time traveling to a second Subway today!!! I love you for this Thank you for being Amazing with an Amazing Team!!!
Atmosphere: 5
Food: 5
Service: 5
realcashhouston
Service is good and quick! Nice ladies who work there
Atmosphere: 4
Food: 4
Service: 5
Onsite Drug Testing
2 (two) days in a row I have ordered an All American Club. Yesterday, December 14, 2023, I received a sandwich that literally had veggies and cheese on it. I called and they let me come pickup a new sandwich, even though I had it delivered to my work so that I didn't have to leave. Today, December 15, 2023, I decided why not....I ordered another All American Club, also delivered. The sandwich got here, not in a subway bag but a beat up plastic bag that had dirt on the outside. I immediately got my sandwich out and the wrapping was clean. I took a bite....the sandwich was WRONG AGAIN! Full of chicken, not the ham turkey and bacon that I order at least 3 times a week. I called. Same girl, the shift lead at 11:45 am, told me they were NOT replacing my sandwich. That them NOT giving the right sandwich to the delivery driver was not their fault, especially 2, TWO, days in a row....so today I guess i am out of luck on lunch and the $20 it cost me to have lunch delivered. Never again. Rude, belligerent, and she said she didn't care about bad reviews....here's mine. Hope it helps you find a better place to eat because it's definitely not here!
When I went for lunch there were 2 workers in there. The female employee acted like she didnt know what she was doing. And I had to repeat myself 4 times. The male employee didnt seem so interested in my order. I used to love this location. But not so much anymore. Oh and the male employee left the store to go to the store and the female employee has just gotten busy.
Atmosphere: 5
Food: 3
Service: 3
Me and my sister went through the drive-thru to get a salad WITHOUT onions or peppers, a sub, and two pepsi's (one regular, one diet). They made the salad wrong, so I asked if they could remake it. When I was eating the remade salad, I noticed that there were still a few peppers and onions. It seems to me as if they just picked out the peppers and onions on the top rather than actually remaking the salad (they also forgot my dressing). My mother pointed out that only picking out the top pieces could prove dangerous if a person had an allergy to peppers/onions. It feels weird that all this location is doing is just picking out the pieces on the top. Another thing: when we asked for pepsi, we specifically said that we only wanted ONE diet pepsi. After we were given our drinks, we noticed that both of them were diet. Overall, it was a mildly unsatisfactory visit.
Food: 3
Service: 2
I was looking for a healthier choice from the average burger , so I decided to stop in at this subway since it's been over 4 months since I had subway . I get home after working a double and just wanted to eat and go to bed. My favorite bread is the Italian herb and cheese which they were out of. Bummer no big deal I Decided I would have the wheat bread instead . I ordered the six inch turkey and veggies too my liking . I get home start eating and it was absolutely the worst sandwich the wheat bread was extremely doughy it was not even close to being a little done by any means I went back up to the subway which explained to the young lady the issue her responses was I Would have to come back up There in the Morning and talk to the person that bakes the bread. I said um negative ghost rider , I have work and why would I do that anyways ? I said no you can let them know for me . Then I requested a remake. She then shows me the Italian herb and cheese bread in the bread warmer pulls one out and informs me why she stated that they were out of this choice. When I tell you that the bread was so raw it was gross . I'm not sure if this is an ongoing issue at this subway. But someone for sure needs to address the bread baker that day . First impressions are EVERYTHING ! Will definitely not be back . WOW I just read other reviews on the bread issue .... Come on guys . This is just not ok
Atmosphere: 3
Food: 1
Service: 2
This store sucks. Didn't have no sauce on the sweet onion chicken teriyaki. Didn't have any in the bottle, if you don't have it you shouldn't be selling it and the people working there seem totally incompetent. Didn't have juice box or milk for the people in front of me. No one should go here
Atmosphere: 2
Food: 1
Service: 1
This subway was quick and fast. They made my sandwich exactly how I wanted it and it’s in a close area near base.
Atmosphere: 5
Food: 5
Service: 5
Great customer service but the sandwich was horrible. I order a 6in cold cut trio on Italian bread. My bread was soooo dried out so bad. I had to pull the top part of the bed off. If I didn’t have an appointment I would have turned around and got a refund.
Food: 1
Service: 3
Tried to give me a sandwich smaller than six inch.
Atmosphere: 3
Food: 2
Service: 1
I ordered 2 ft longs one extra meat did not get extra meat. Bread was so hard couldn't eat most of it. Service not as good this time
Atmosphere: 2
Food: 2
Service: 2
Bread was old, definitely not fresh. Out of peppers. Food quality isn't worth the 22.00. Subway has been going down hill. The most of the sandwiches away. Big waste of money
Atmosphere: 1
Food: 1
Service: 3
Advertise $6.99 subs. Still paid $12.00
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Very, very rude! Customer service skills are horrible. I’ll never go to this location again.
Food: 1
Really good people working there. Something was wrong with my debit card & I cldnt pay but they let me go with my food. You don't find that much anymore!! Thanks once
Atmosphere: 5
Food: 5
Service: 5
Loved Amber and her Team very cordial pleasant and willing to help in a very annoying situation that occurred today outside of her control at another store on airline drive! She actually made my experience worth my time traveling to a second Subway today!!! I love you for this Thank you for being Amazing with an Amazing Team!!!
Atmosphere: 5
Food: 5
Service: 5
Service is good and quick! Nice ladies who work there
Atmosphere: 4
Food: 4
Service: 5
2 (two) days in a row I have ordered an All American Club. Yesterday, December 14, 2023, I received a sandwich that literally had veggies and cheese on it. I called and they let me come pickup a new sandwich, even though I had it delivered to my work so that I didn't have to leave. Today, December 15, 2023, I decided why not....I ordered another All American Club, also delivered. The sandwich got here, not in a subway bag but a beat up plastic bag that had dirt on the outside. I immediately got my sandwich out and the wrapping was clean. I took a bite....the sandwich was WRONG AGAIN! Full of chicken, not the ham turkey and bacon that I order at least 3 times a week. I called. Same girl, the shift lead at 11:45 am, told me they were NOT replacing my sandwich. That them NOT giving the right sandwich to the delivery driver was not their fault, especially 2, TWO, days in a row....so today I guess i am out of luck on lunch and the $20 it cost me to have lunch delivered. Never again. Rude, belligerent, and she said she didn't care about bad reviews....here's mine. Hope it helps you find a better place to eat because it's definitely not here!
Atmosphere: 1
Food: 1
Service: 1
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