Usually the staff is the most friendly staff for a donut shop. My husband picked up donuts on his way home from work this morning. He says he felt a burden to even ask for donuts. It's sad when the customer service changes like that. Their donuts are great.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Doughnut
Taylor Evans
Food is not
Atmosphere: 1
Food: 1
Service: 2
Martha Crooks
Hot and fresh. Taste
Atmosphere: 5
Food: 5
Service: 5
Ashley Noelle
My first time trying this place i had the down home sausage kolachis and they were AWESOME! This morning I ordered 2 cheese kolachis and 2 bacon, egg, and cheese buisciuts thru door dash, mind you im like maybe a 10 minute drive away, when I recieved my food it was ALL STONE COLD, the bread was SUPER STALE, and it all looked and tasted like it had all been made the day before and left out All day and Night! I ordered my food to be picked up right after they opened so there's NO reason why my food shouldn't have been fresh! I called for a refund and they told me since I wasn't able to leave work before they closed they weren't able to give me my money back! They swore up and down the food was made fresh to order and tried to blame it on me ordering through doordash!! That is FAR from the truth! I will NEVER be back!!! I spent almost $50! I didn't want all of my money back just the money for the old nasty sandwiches! The manager tried to call me a liar and argue with me that my food was cooked to order!!!! They have definitely gone down hill!
Atmosphere: 1
Food: 1
Service: 1
J K
I love the breakfast Sandwiches. Blueberry Cake is my favorite donut but the glazed and chocolate are both mouth
Came in to look at the menu to see what I would like to get besides donuts. I said I was just going to look around but was rushed into choosing my donuts write away. Even as I was looking at the menu she kept repeating 'is that it?' I mean no, I would've bought more things but just got donuts because I didn't like service. I did get a free sample of munchkin donuts so that was nice.
Atmosphere: 4
Food: 5
Service: 2
Daria B
Came in to look at the menu to see what I would like to get besides donuts. I said I was just going to look around but was rushed into choosing my donuts write away. Even as I was looking at the menu she kept repeating 'is that it?' I mean no, I would've bought more things but just got donuts because I didn't like service. I did get a free sample of munchkin donuts so that was nice.
Atmosphere: 4
Food: 5
Service: 2
Natasha Rubin
I guess you could go for the donuts but not the frappes or rude owner. There is a huge inconsistency between the man and woman that makes them. If she’s there don’t order them, I always order an expresso frappe and the man makes it the same every time, the two times the woman has made them for me it’s not been remotely the same. Today it had chocolate on it and tasted like watered down coffee. The girl at the front was very professional and tried to make it right, she offered for me to try a different flavor so I got caramel macchiato. I overheard the owner talking about I already got one and drank from it but I gave it back, then she proceeded to talk about how expresso is expensive so guess who’s coffee did not have expresso and was basically a caramel shake, mine. I didn’t appreciate all the snarky looks she was giving me too. It’s unfortunate that she treated the situation in such way, I would have rather her given me my money back than to pay for something she intentionally made wrong and isn’t even drinkable. We will go to southern maid from now. I used to get SoBo Cold Brew from them too but they did open their store in the Bossier mall if you want a good coffee!
Well we’ve been several weekends and no matter the time they are pretty picked over. The food has been fine. I’d like to know what’s up with the customer service though? So far all the cashiers have seemed miserable and a little rude.
Sweet Justice4U
The best donuts in our area, great people...We try to get in there everyday. Please don't ever leave town!
Duane E Reynolds Jr
I’d like to give 3.5.. decent taste, fresh and soft, just make sure you bring your pocket book… for 2-1/2 dozen, 30 doughnuts(12 glazed, 12 chocolate covered & a mixed 2 glazed, 2 chocolate & 2 maple all rings) it was just over a dollar a doughnut at $31..… what I used to pay about $7-10 for a mixed dozen was $19.96 here… just saying I know inflation is up but over a dollar a doughnut is a bit much….
David Caldwell
Doughnuts were delicious.Find yourself a time and get a dozen.Kolaches are awesome in this store. They use 'Down Home' sausage to make them and they are incredible.
Kolachies and donuts!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Downtime Sausage Kolaches
Usually the staff is the most friendly staff for a donut shop. My husband picked up donuts on his way home from work this morning. He says he felt a burden to even ask for donuts. It's sad when the customer service changes like that. Their donuts are great.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Doughnut
Food is not
Atmosphere: 1
Food: 1
Service: 2
Hot and fresh. Taste
Atmosphere: 5
Food: 5
Service: 5
My first time trying this place i had the down home sausage kolachis and they were AWESOME! This morning I ordered 2 cheese kolachis and 2 bacon, egg, and cheese buisciuts thru door dash, mind you im like maybe a 10 minute drive away, when I recieved my food it was ALL STONE COLD, the bread was SUPER STALE, and it all looked and tasted like it had all been made the day before and left out All day and Night! I ordered my food to be picked up right after they opened so there's NO reason why my food shouldn't have been fresh! I called for a refund and they told me since I wasn't able to leave work before they closed they weren't able to give me my money back! They swore up and down the food was made fresh to order and tried to blame it on me ordering through doordash!! That is FAR from the truth! I will NEVER be back!!! I spent almost $50! I didn't want all of my money back just the money for the old nasty sandwiches! The manager tried to call me a liar and argue with me that my food was cooked to order!!!! They have definitely gone down hill!
Atmosphere: 1
Food: 1
Service: 1
I love the breakfast Sandwiches. Blueberry Cake is my favorite donut but the glazed and chocolate are both mouth
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boudin, Sausage, Boudin Kolache, Cakes 1 Dozen, Down-Home Smoke Sausage Kolache, Croissant, Large Donuts, Bacon Egg Cheese, Cakes 1 2 Dozen, Sausage Egg Cheese, Regular Mix 1 Dozen
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Down-Home Smoke Sausage Kolache, Cinnamon Roll, Bacon Egg Cheese, Sausage Egg Cheese
Came in to look at the menu to see what I would like to get besides donuts. I said I was just going to look around but was rushed into choosing my donuts write away. Even as I was looking at the menu she kept repeating 'is that it?' I mean no, I would've bought more things but just got donuts because I didn't like service. I did get a free sample of munchkin donuts so that was nice.
Atmosphere: 4
Food: 5
Service: 2
Came in to look at the menu to see what I would like to get besides donuts. I said I was just going to look around but was rushed into choosing my donuts write away. Even as I was looking at the menu she kept repeating 'is that it?' I mean no, I would've bought more things but just got donuts because I didn't like service. I did get a free sample of munchkin donuts so that was nice.
Atmosphere: 4
Food: 5
Service: 2
I guess you could go for the donuts but not the frappes or rude owner. There is a huge inconsistency between the man and woman that makes them. If she’s there don’t order them, I always order an expresso frappe and the man makes it the same every time, the two times the woman has made them for me it’s not been remotely the same. Today it had chocolate on it and tasted like watered down coffee. The girl at the front was very professional and tried to make it right, she offered for me to try a different flavor so I got caramel macchiato. I overheard the owner talking about I already got one and drank from it but I gave it back, then she proceeded to talk about how expresso is expensive so guess who’s coffee did not have expresso and was basically a caramel shake, mine. I didn’t appreciate all the snarky looks she was giving me too. It’s unfortunate that she treated the situation in such way, I would have rather her given me my money back than to pay for something she intentionally made wrong and isn’t even drinkable. We will go to southern maid from now. I used to get SoBo Cold Brew from them too but they did open their store in the Bossier mall if you want a good coffee!
Restaurantji Recommends
Best donuts in the south.
Well we’ve been several weekends and no matter the time they are pretty picked over. The food has been fine. I’d like to know what’s up with the customer service though? So far all the cashiers have seemed miserable and a little rude.
The best donuts in our area, great people...We try to get in there everyday. Please don't ever leave town!
I’d like to give 3.5.. decent taste, fresh and soft, just make sure you bring your pocket book… for 2-1/2 dozen, 30 doughnuts(12 glazed, 12 chocolate covered & a mixed 2 glazed, 2 chocolate & 2 maple all rings) it was just over a dollar a doughnut at $31..… what I used to pay about $7-10 for a mixed dozen was $19.96 here… just saying I know inflation is up but over a dollar a doughnut is a bit much….
Doughnuts were delicious.Find yourself a time and get a dozen.Kolaches are awesome in this store. They use 'Down Home' sausage to make them and they are incredible.