The Busted Coconut

The management is to improve. They should clean house and start over. One of the worst places to work don't recommend

DO NOT STAY HERE. This “resort” quoted me a price, then tripled it at checkout and charged me an extra $506. The food is disgusting. The fans and ac in my room didn’t work properly even with a maintenance visit. They wouldn’t offer a room change. Front desk staff was not cooperative or friendly. Do not waste your money on this place. 0/10, do not recommend ever.

Bartender, Red River & drinks were great. Housekeeping definitely needs to clean the fans and cobwebs over the bar

Parking: Free valet

Atmosphere: 5

Food: 5

Service: 5

very loud construction on inside rooms at the hotel at 8am and manager laughs about it when I made a complaint.

We drove 8 hours and decided to stop here for the night. We planned when we left to arrive at 4:00 check in with intentions of spending the entire day at the pool. (We leave tomorrow) This is the only reason we chose to stay here. Upon check in they tell us for the first time that the pool is closed for an event. No access. This was never communicated prior to arrival. (A call, email, anything would be nice). Front desk did not care to accommodate or help us in any way other than waving a $16.95 resort fee. Poor communication. Extremely disappointed. *edited to add: we went across the street to the horseshoe who was wonderful and allowed access to their pool! Highly recommend going to the horseshoe!

I visited the pool and the sports restaurant, both were excellent. Room was big and spacious and clean, staff were kind and friendly. The gym was great too, plenty of options to get in a good workout. The guys had a good time at the casino.

When will you open back up?

Rooms are nice, casino well maintained with lots of tables. Most dealers are fun, some are not so much. We are already planning another trip. This is the only place I will stay. My husband checked out others, but not as nice.

our 2nd or 3rd trip there and have had a great time on all the stays there, courteous staff and all around good time, took our teenagers with us and they had a blast going down the boardwalk to do a little shopping

We love to gamble here. The dealers have fantastic personalities and that’s huge when you’re talking about winning and losing money! The downside is their rooms are expensive so we stay at the Horseshoe Casino and just split time between the two.

Our recent stay at Margaritaville Resort Casino was excellent. My wife and I would recommend visiting this place to anyone. We enjoyed the cleanliness of the casino and our hotel room and the overall atmosphere. The staff was friendly even with it being a very busy weekend.

July 18 & 19 2023. Arrived around 2PM as per our norm. Our room was ready but the clerk said that will be $25 for early check in before 4PM. I refuse to be extorted by Margaritaville. Supposedly the "Fee" went into effect Feb 1, 2023. However, we were not charged when we stayed in April nor June. So we dropped our bags and went in to play games. I see this as pure extortion and runs counter to good business practices. It's bad enough that they charge a daily "resort fee" for the use of the pool, spa, workout room, etc. We are a senior couple and don't use any of those amenities. Charge people who use them. Spreading the cost across the board for all occupants is a cheesy way to conduct a business model. TiPS: 1) Check in at the published time or pay $25. 2) Stay at the Horseshoe same resort fees but early check-in is only $10 and zero if you are within one hour of check-in. Better and cheaper table games!

Overall it was very dirty and dusty. There were a few light bulbs out in our room and it had a very weird smell. The mattress was old and squeaky. Several broken things in room zip tied together. Air conditioner didn’t work well and very humid sticky in room. The saving grace was some of the dining areas and the service there was excellent.

Half machines not working. Bathrooms filthy no soap. Hot in casino. Machines turned off. No one winning. They have new owners. Machines turned off to prevent jackpots. No cups for cokes. No sugar. Nothing filled. Filthy.

I stay at this Hotel at least 3 times a month. Staff is Wonderful!! Bellman are always willing to help! Hotel is easy access to casino and restaurants! Jimmy's is the Best Restaurant and the Staff is Awesome!!