Dickey's Barbecue Pit

Have not been in a long time got a email for the bogo free baked potato so me and the wife thought we would go for lunch and try it out! The guy behind the counter was on his phone and ignored us and the lady was sitting at one of the dinning tables and ignored us. She was reluctant to honor the deal but was nice enough to honor it and when the food came out it was a cold hard potato with cold butter cold cheese and a side packet of sour cream and the brisket looked like it was boiled not smoked and was completely un eatable. We asked them to please fix the issue and he stuck it in the oven which just made it warm and hard did not fix the issue at all and when I asked for my refund she was not even surprised and gave it right back. Will not be going here again which is to bad used to be a good establishment was just too pricy but was always good food

Atmosphere: 1

Food: 1

Service: 1

Shawn is our favorite thing about visiting Dickey's! The food is always good and he serves it with pride and a smiling face. He's been at this location as long as we can remember and he is awesome! Love the smoked turkey breast and the brisket. Thanks for always making our dining experience first rate.

Atmosphere: 5

Food: 5

Service: 5

was on the phone cussing about how he hasn’t gotten enough hours. i was here picking up a doordash and it took about 10 minutes and this went on the entire time i was here. very unprofessional and the other employee working seemed to be doing everything themselves. this was 7:01 on January 9th.

Atmosphere: 1

Food: 5

Service: 1

I ordered delivery. My receipt was taped to my bag. Half of the items received were wrong or missing. I spent $75 and ended up with only a few meats and a kids meat. Wrong sides for 2 of the meals, missing fries for 2 other meals. Im done with this place.

Food: 1

Awesome BBQ and service

Atmosphere: 5

Food: 5

Service: 5

Best BBQ in the world 100%

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Potato, Brisket, Fried Okra, Mac and Cheese, Baked Beans

Placed online order for employees at my company. After order was placed I received a call that the smoker was broken and the meats that I ordered were not available. I cancelled the order and requested a refund since I had already paid $183.04 for the order and was told the owner would have to take care of it. Three weeks later and after numerous phone calls, still no refund. Travis, the manager has had different stories as to why the refund has not happened and has been very unprofessional. This has been a horrible experience.

Placed online order for company lunch. After placing and paying for order received phone call that the smoker was broken so cancelled order and asked for credit card refund and was told the owner had to do that. 2 weeks later still so refund so called and spoke with Travis the manager and was told he would take care of it. Another week passes and spoke with Travis again and was told to contact the credit card company to deny the charge. Asked Travis for owner contact info and was told he could not give me that. I am currently waiting for corporate. Ridiculous series of events for $180.00. Travis was rude and unprofessional. Zero customer service and concern! Will not ever return there and warning to all others to not go here!

I cannot express the total dissatisfaction with this restaurant. 42 bucks for 2 plates ( a one meat and a two meat plate) with one small drink. No value. The slice brisket was shredded , worker sliced with the grain not against it. Far superior BBq out there for the price.

Atmosphere: 1

Food: 1

Service: 2

What happened to this place? We went here for years. We went for lunch after not eating here for a while and they were out of so many things. The place is disgusting and dirty. Paid over $75 for lunch and left grossed out with absolutely 0 plans to ever return. Stay away.

Very nasty place Ice cream machine had ice cream all on it no one clean up the food was nasty green bean and mash potatoes had a weird taste to it and the employees no uniform there also playing video in the open area on there phone playing video with x rated song the bread they gave wasn’t even toasted will not be back here ever

Atmosphere: 1

Food: 1

Service: 1

We tried to order our food and the manager was truly on something. High as a kite. Before asking us what we wanted he played music on his phone. He could hardly stand, falling against the counter. He finally asked for our order. Which we had to repeat our order several times. Also touching the food in the tray without gloves on. And he claimed to be the manager. What a shame. We won’t be going there ever again!!! Disgusting. We were talking about ordering for the holidays, but not now! I didn’t even want to give 1 star.

Atmosphere: 1

Service: 1

They put almost no toppings on our Bakers and the women's bathroom is flithy.

Atmosphere: 2

Food: 3

Service: 3

Don't expect much from the staff. I had one item... Brisket and they couldn't get it right. They kind of reminded me of the not so bright aliens from the movie Men in Black.

Service: 1

Maybe the worst restaurant experience of my life. Ordered online pickup and they didn’t even have any ribs cooked so had to choose another meat. Ordered lemonade for my kids but nope they don’t have that either. I tell the kid working there that I paid for food that I’m not getting and he tells me they try to call the owner but he never answers. Then he immediately went back to watching anime on his phone. I get home and the two orders of fries for the kids aren’t even in the bag. What little food I did actually get I wouldn’t even feed a stray dog. This place should do everybody a favor and go out of business.

Atmosphere: 1

Food: 1

Service: 1