Dickey's Barbecue Pit

Food was cold and didn’t taste good. Staff not friendly. Restaurant was dirty. Disappointed.

Atmosphere: 1

Food: 1

Service: 1

We were there at 11am. One employee was working the food station. The fried food was dark due to old grease. The ribs were cold. The brisket and turkey tasted like it was leftover. The tables were dirty from the day before. So disappointed!!!

Atmosphere: 1

Food: 1

Service: 1

This place is fine for quick barbecue. On this day, they were out of some sides including the one I wanted. The sides I got were a little dried out having probably been made much earlier in the day, but the flavor was all there. The barbecue sauce and meat are right on.

Atmosphere: 2

Food: 4

Service: 2

No longer worth the trip. I have been coming here for several years and the food was always top notch for a chain restaurant. Now this place suffers from lack of management, lack of care, or both. We went just before noon, which is prime lunch time and certainly not a time you would expect many food items to be not available. We were greeted when we walked in the restaurant not with a hello, but with a whole long list of food items that were not available. There was a lack of lids for condiments, making taking extra sauce to go treacherous. Out of all the tables, only one was stocked with a roll of paper tolls, and it was occupied, so no paper towels were available. The ice cream cone box was also completely empty. The lemonade dispensor was no longer there yet lemonade was still listed in the app as available. No lids were on the sweet tea dispensors allowing the tea to become contaminated by anything airborne. There was also another glaring health code violation. All of the straws were unwrapped and in a large cup, meaning in order to grab a straw you would come in contact with and contaminate every other straw in the container. All food service straws in Louisiana should be individually wrapped or dispensed from a commercial style dispensor.The whole experience was unacceptable and I am disappointed because I use to enjoy my trips here. No TLC has been given to this place. Most of the window signs are extremely faded and the menus are covered with many unsightly scratch outs.

THIS REVIEW IS BASED ON MY UBER EATS DELIVERY THAT I JUST RECEIVED. I will add photos. I ordered from this establishment over $30 in food. I received the order with the receipt and the kitchen ticket was included in the unsealed bag as well. I know my order was conveyed properly to the restaurant because the receipts are in the bag! I open the containers and the ppl at this establishment should be ashamed. How can you package this junk and send it out with unknown delivery ppl in unsealed bags? THIS SLOP THEY SENT ME HAS ME HIGHLY UPSET! “Bbq brisket slider” aka old, brown, un-sauced meat on the tip end of STALE French bread. 3 small cups of macaroni and cheese and 4 LARGE SCOOPS OF MASHED POTATOES WITH SHREDDED CHEESE. THAT IS WHAT WAS IN MY UNSEALED BAG! No utensils, no condiments and no bbq sauce! Please see the receipt for what I purchased and tell me who at this restaurant put this bag together to send to a human being? This is a slop bag for a stray dog! SMH I should have read the reviews! I hope whoever manages or runs this place sees this and knows that I will never patronize your establishment ever again. First time and last time! Disgusting service

We got to the store and they were about to close and we got their and they said they didn’t have mac&cheese and the Mac and cheese was sitting right their but they didn’t feel like making it because they are lazy and as soon as we left out they locked the door way before the closing time they were so disrespectful and show so sympathy worst workers at a fast food that we had experienced!! FIRE THEM ASAP NO ROCKY probably the worst customer service ever never seen somebody so lazy to serve us food and not somebody who was willing to work and serve us food .

Atmosphere: 1

Food: 1

Service: 1

Being out of everything has become a reoccurring problem when I go to this dickeys. Nothing fried (okra, onion petals, etc.) They advertise fries as a base for their smoke stacks...no fries. Out of Barq's and Dr. Pepper. The guys working in the store are not the reason for the low service rating...it's for management for not having half of what's on their menu. This is sad.

Atmosphere: 1

Food: 3

Service: 1

I wish I would have read the reviews today. I am a long time costumer and heartbroken that service and food quality has went down. I took two bites of my sandwich and found a long hair in my sandwich. The fried okra was hard inside and the mac and cheese has an awful smell to it. Thirty dollars down the drain and I will take my business elsewhere.

I have been trying for over a week with numerous calls to get reimbursed because they ran my card twice and overcharged be by $92. Manager is NEVER in and no matter how many times you leave a message, they never call back.

I did take out. Wanted a 3 meat plate and was told that they were out of both sausages. I thought about the turkey but didn't like how it looked. I went with ribs and brisket instead. They were out of baked beans so I got the cold salty mac & cheese, and cold potatoe casserole. Why was it served to me cold? Who knows, maybe your employees don't care. The ribs were horrible and the brisket was just ok. Almost forgot the good part. So they were also out of lids so they decided to cover my side containers with empty side containers. Which I didn't notice until I made it home. Try to imagine how that looked when I pulled my order out the bag. Total waste of my hard earned money. One more thing the restaurant was dirty. Especially behind the counter area.

Atmosphere: 1

Food: 1

Service: 1

Imagine in 2025, placing an order and not receiving a call that more than half of items were out of stock. Furthermore, the delivery person was asked to complete my order. I AM LIVID!!!!! 😠

Food: 2

Service: 1

Food was great although completely out of bbq sauce ice cream cones were stale half the drinks were out and worst of all the employees were very rude!

Atmosphere: 2

Food: 5

Service: 1

The workers I talked to were Great. My husband and daughter loved your cookies. We ordered through GrubHub. Bad idea the food had been up for over an hour before it got here. So it was room temperature. That wasn't y'all's fault. If was good food, bet even better fresh.

Atmosphere: 5

Food: 5

Service: 5

Always good

The ribs were juicy and melting your mouth good.

I wasn’t sure what order but I went with the 3 meat plate and it was enough for two people.

The workers behind the counter I think their names were Dustin and Colton were very friendly and helpful when I wasn’t sure what to order.

Very good customer service and food.

We will be back again. Keep up the good work.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Brisket