Absolutely terrible and rude servers at this Sonic. Avoid if you can. Read all the reviews in addition to mine saying basically the same thing. I’ve had three bad experiences here over the fast few months. This last experience was the final straw. Never going here again.
Service: 1
G Tyrney
Never got my online order because I didn’t make it before they closed. When trying to replace it the next day, or even just get a refund by calling the store the store employee didn’t ask for the ticket number or any info on the ticket just basically said hold up like he was checking and then he said “yeah there’s no ticket there from last night so I can’t help you” and so I just hung up and then I had to call the customer support line for the app in order to get any retribution when really they should have never totaled out my order as of it had been handed out already.
Service: 1
Ryn Grey
Usually have a good experience here, but my mobile order almost got sent off with a doordasher. The app had some sort of glitch when I checked in and added the stall number. Not the stores fault, but when I refreshed the app to try again, the order was marked delivered even though my check in didn’t go through. I called using the button on the stall to let them know I was here for my scheduled pickup, but the worker gave me attitude and told me someone else was here claiming to be with doordash and to pick up my order. I explained that the app wasn’t working, it was obviously now doordash since the order info can tell otherwise, and gave my order number and name, but was still given attitude and told to wait. I finally got my order and the carhop was nice considering the situation. I’m still disappointed by how easy it was for my order to almost be given to a fraudulent “doordasher” without proof of purchase. Maybe asking for an order number if some person shows up claiming to be doordash. Wish I had more efficient service.
Atmosphere: 1
Food: 5
Service: 1
Kamryn Miller
took way to long and lie to me
Atmosphere: 1
Food: 5
Service: 1
Beth Anderson
Hamburger and tots could have been hotter.
Atmosphere: 5
Food: 4
Service: 5
P N
I ordered the double bacon deluxe. It was very good. The tots are tots. The onion rings were odd. They had an odd sweetness, almost like a hint of a fritter. The cooking oil needs to be changed out more often. I didn’t care for that, but the burger was really good.
Food: 4
Service: 5
Dirk McMillan
Double Smasher Onions Rings Perfect ! Served by Vanessa *****
Atmosphere: 5
Food: 5
Service: 5
Ramona Luke
Quick lunch!
Atmosphere: 5
Food: 5
Service: 5
Steven Weigel
This the worst food and service I ever experienced. The hamburger was thrown all over out side of the bread I tried fixing it but was too cold to because of the cheese was cold and fries was cold and so hard it was refried to stay hot. It was so hard it would've broken teeth. I'm serious, I tried calling after I got home, no one answered. I'll will not be going to that location again.
Very poorly run sonic. Terrible customer service! Meghan the alleged Manager was unnecessarily rude when I told her the app wasn’t working. She refused to give me my order after I already paid for it. When I questioned her she came out yelling with an attitude then just walked away. She had very poor hygiene for someone working with food. It’s disappointing since we go there a lot. Won’t be back until they get their business straightened out. Eat at your own risk!
Crystal Vitrano
Awesome service!
Eddy David
Come here to get a large drink and something to eat offten
Emma Gaspard
We only stopped in for a shake since traffic was heavy from Covington. Figured we might as well enjoy the ride 🥰
Absolutely terrible and rude servers at this Sonic. Avoid if you can. Read all the reviews in addition to mine saying basically the same thing. I’ve had three bad experiences here over the fast few months. This last experience was the final straw. Never going here again.
Service: 1
Never got my online order because I didn’t make it before they closed. When trying to replace it the next day, or even just get a refund by calling the store the store employee didn’t ask for the ticket number or any info on the ticket just basically said hold up like he was checking and then he said “yeah there’s no ticket there from last night so I can’t help you” and so I just hung up and then I had to call the customer support line for the app in order to get any retribution when really they should have never totaled out my order as of it had been handed out already.
Service: 1
Usually have a good experience here, but my mobile order almost got sent off with a doordasher. The app had some sort of glitch when I checked in and added the stall number. Not the stores fault, but when I refreshed the app to try again, the order was marked delivered even though my check in didn’t go through. I called using the button on the stall to let them know I was here for my scheduled pickup, but the worker gave me attitude and told me someone else was here claiming to be with doordash and to pick up my order. I explained that the app wasn’t working, it was obviously now doordash since the order info can tell otherwise, and gave my order number and name, but was still given attitude and told to wait. I finally got my order and the carhop was nice considering the situation. I’m still disappointed by how easy it was for my order to almost be given to a fraudulent “doordasher” without proof of purchase. Maybe asking for an order number if some person shows up claiming to be doordash. Wish I had more efficient service.
Atmosphere: 1
Food: 5
Service: 1
took way to long and lie to me
Atmosphere: 1
Food: 5
Service: 1
Hamburger and tots could have been hotter.
Atmosphere: 5
Food: 4
Service: 5
I ordered the double bacon deluxe. It was very good. The tots are tots. The onion rings were odd. They had an odd sweetness, almost like a hint of a fritter. The cooking oil needs to be changed out more often. I didn’t care for that, but the burger was really good.
Food: 4
Service: 5
Double Smasher
Onions Rings
Perfect !
Served by Vanessa *****
Atmosphere: 5
Food: 5
Service: 5
Quick lunch!
Atmosphere: 5
Food: 5
Service: 5
This the worst food and service I ever experienced. The hamburger was thrown all over out side of the bread I tried fixing it but was too cold to because of the cheese was cold and fries was cold and so hard it was refried to stay hot. It was so hard it would've broken teeth. I'm serious, I tried calling after I got home, no one answered. I'll will not be going to that location again.
Fast and yummy
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Very poorly run sonic. Terrible customer service! Meghan the alleged Manager was unnecessarily rude when I told her the app wasn’t working. She refused to give me my order after I already paid for it. When I questioned her she came out yelling with an attitude then just walked away. She had very poor hygiene for someone working with food. It’s disappointing since we go there a lot. Won’t be back until they get their business straightened out. Eat at your own risk!
Awesome service!
Come here to get a large drink and something to eat offten
We only stopped in for a shake since traffic was heavy from Covington. Figured we might as well enjoy the ride
🥰
Still one of my favorite
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