Starbucks

206 Lake Dr STE 1, Covington
(985) 246-6024

Recent Reviews

Michael Trinh

Nice environment, fast service, good quality.

Nickalie Defranza

One of the best Starbucks to order from.

Atmosphere: 5

Service: 5

Mike Sharp

Friendliest staff for any of the Starbucks in the area.

Atmosphere: 4

Food: 5

Service: 5

Franklin Smith

Great

Atmosphere: 5

Service: 4

Recommended dishes: Coffee Frappuccino Blended Beverage

The fighter inside

They have changed the pike place roast without warning and now it taste like water and gives me a headache. Cutting cost and going cheaper but charging more.

Atmosphere: 1

Food: 1

Service: 1

Richelle Mecom

you never get a hello, good morning or a thank you when picking up an online order

Atmosphere: 3

Service: 1

A/C SuperCool

Not nearly enough employees for this busy location. These guys are overwhelmed. 10 people deep standing in line, with what looks like 20 togo orders on the counter, with 3 employees. Their much too busy for any quality, and are forced to take short cuts when making orders.

Atmosphere: 1

Food: 2

Service: 1

Diane Joubert

We had some money on a Starbucks card that was given to us. I don't care for Starbucks because of what they support and their coffee is overrated and expensive. It was free coffee during our travel on vacation.

Atmosphere: 1

Food: 1

Service: 2

Joanna Wight

Fast service, friendly for a coffee shop, all drink orders were true and correct.

Atmosphere: 3

Food: 3

Service: 4

Rae West

Delicious beverages, excellent customer service, very fast service, and a clean store! What Starbucks should strive for!

Atmosphere: 5

Food: 5

Service: 5

Leann N.

Sophie was super nice and went above and beyond to make our experience awesome even with our unique requests. Thanks Sophie!

Linda Morgan

We always use the drive thru. Specialty coffees and teas are excellent.

Atmosphere: 5

Service: 5

Thomas Johnston

It's Starbucks... but they need more seating. Other than that... it's Starbucks and what you'd expect.

Atmosphere: 4

Food: 5

Service: 5

kelley perdomo

This Starbucks makes my drink perfectly; however, I would have given this location 5 stars, but because their service is not great, I am rating this location 2 stars. The staff doesn’t always greet you and I don’t feel the cheerful friendly atmosphere like other locations, it seems like the staff at this location are grumpy in the morning or look like they don’t want to be there which might explain the delay of service. Get ready to wait a long time for your order! I usually place my order 15-30 mins ahead through the Mobile App., and when I walk into the store thinking it has been enough time for my order to be complete, this location would still have me waiting an extra 5 to 10 mins and it is very unfortunate that I still receive this type of service even when ordering in advanced. I must travel 40 mins to work and there have been occasions that I have been late to work due to Starbucks holding up on my order. Each time I walk into this location, I am not the only one with this issue, there would be 2-4 other customers waiting. I have never had any issues with “LONGGGGG” wait times at any other location. Don’t even try the drive-thru because you will be waiting 15 to 20 mins to place an order and to receive your order. Horrible!!!! Why is this location so slowwwww????? Please get it together!!! Management should act to get more staff who are willing to work to do the work or figure out a plan to do better with the current staff. Go look at your yelp and google reviews, not so great! #1 issue it seems like the speed of service.

Atmosphere: 1

Service: 1

Walter Askew

It was OK, no negatives, nothing outstanding either.

Atmosphere: 4

Food: 5

Service: 4

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