Subway
600 US-190 Suite 19, Covington
(985) 893-4065
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Every time I eat here I get sick. I had to take Pepto-Bismol all night. I am so tired of making excuses for these pathetic restaurants. So if you want the details: employees do not wash their hands employees do not change their gloves (either between customers or all night!!!) they are cross-contaminated by touching garbage cans door handles phones etc and then making the sandwiches with the same dirty gloves!!! I have proof! It is disgusting! there are no paper towels or air dryer in the bathroom. The tomatoes look like they didn't change them all day and all night. I am done with this s*** I am calling the health department! And don't give me the excuse that you can't find good help! đĄ
Atmosphere: 2
Food: 2
Service: 2
This is my favorite subway location. The ladies who work in the mornings always have my order ready & they even select the chips I like bc I canât choose it in the app. And they helped remedy a situation that another location (sw railroad Hammond) refused to help me with. I order here all the time and they never disappoint
I did an online pick up order and when I got home the sandwich had 1 of the 5 toppings I ordered on it. I checked the receipt on the bag and on my app and both had all of the toppings listed out, but nothing on my sandwich. Very dissatisfied and disappointed in my experience
Atmosphere: 1
Food: 1
Service: 1
This Subway is almost never open during the posted store hours. I have gone to this place so many times only to be let down that theyâre closed for no reason and with no sign posted. Also, the hours on their door say they close at 9pm. Iâve never seen them stay open that late. Ever. Donât bother stopping by this place, theyâre probably âclosed.â
1st instance of going to a subway in a LONG time mainly due to family giving subway gift cards for Christmas. I knocked points off of service bc my food was ready long before it was actually marked ready to pick up.... Which can lead to maybe food not being hot a pick up. Also my cookies I paid for were missing in the pickup bag. Unfortunately I did not try to go back into 190 traffic bc it is notoriously backed up around 3-5 and wasn't worth fighting traffic for some 1$cookies
Parking: Parking situation is plentiful but need to be careful when maneuvering out if u need to back out of a full lot
Atmosphere: 3
Food: 4
Service: 2
Walked in and said hello since the worker didn't say anything, and she didn't say anything back. She proceeded to ignore me for several minutes before I walked out. I don't recommend coming here if you prefer good service.
Atmosphere: 1
Food: 1
Service: 1
My husband did a mobile order for lunch for us and our three kids. 5 sandwiches total. My oldest and I walked in to wait while my husband and our other two waited in the car. As soon as we walked in the lady was tearing off the order ticket and immediately rolled her eyes in disgust, Iâm assuming because she had to start on five sandwiches. She then asked me and my son if we were ordering or picking up. I said we were picking up. She then said with an attitude âYouâre going to have to wait for me to make them! This just came in!â We werenât in any rush. We were okay with waiting, but the attitude and disgust in this womanâs voice was enough for me to walk outside because she was making my blood boil. Thereâs no need for the attitude! I waited for her to be done and then walked back inside to help my son with the drinks and all. She had the nerve to give me a nasty look as we were leaving. I get that she might have been having a bad day, but thereâs no need to catch an attitude with a customer like that. So rude!
Atmosphere: 1
Food: 3
Service: 1
Below was while waiting for them to open because the hours posted are incorrect. They open at 9:00 on Saturday. The woman behind the counter was extremely friendly and welcoming. She apologized for my wait because of the posted hours not being correct and asked questions several times to ensure my order was correct. The store was clean and well stocked (chips, cookies, etc.). I would gladly give 5 stars if I hadn't wasted an hour waiting outside because the hours were not updated because apparently they haven't opened at 8:00 since Covid.Would be able to provide a full review if I could go inside. Hours online and on the door show they open at 8:00. We have been waiting 15 minutes (it's now 8:15) and there is no sign of life inside. UPDATE: It's now 8:20 and someone showed up. Cancel the search party and call off the dogs. UPDATE #2: It is now 8:50 and the doors are still locked. I am so glad that I didn't place an online order.
Atmosphere: 5
Food: 5
Service: 5
Always fast and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Spicy Italian, Sandwich, Cold Cut Combo Footlong Pro Double Protein, Meatball Marinara
This is the only subway I'll eat from in this state because of it's cleanliness and it's employees friendliness.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Loved it
Closed at 8p even though hours say 9p.
The employees at this subway do not change their gloves, not even between different customers. They did not acknowledge me when I walked in to pick up my online order that was sitting on the counter behind them, so I waited in line for nothing, and my order was wrong (2 out of 3 sandwiches). The lady handed me my bag with sauce all over it from SOMEONE ELSE'S sandwich because, again, they did not change their gloves one time while I was in there. As a former subway employee, I am just amazed at how many careless mistakes were made. They need to pay attention to what they're doing, if they still want business. I will not return to this store.
Good food. Great service
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
The two sandwich artists that work consistently, were both on staff today and did a terrific job as they always do.
Fast, friendly.
At approximately 2:30 today, a store manager or owner came in and loudly berated these two staff members while there were customers in the building. She spoke in a very condescending way regarding how "they don't do things like that here".
As a customer (and a GM of a high volume restaurant) I can report that the store was clean and mostly stocked.
In any restaurant, there's always room for improvement. However, the tone that was displayed was not consistent with anything that required immediate attention.
She was rude. And if you're curious why there is a "Now Hiring" sign in the window, it's because of terrible leadership.
Loading...