It was midnight and I made a mobile order. I get to the drive thru and no one says anything. Pull up to the window, nothing. I can see workers inside just sitting around. Waited about 10inutes and never got my food.
Jose Vargas
Everything is tasteless, how disgusting.
Danielle Dantin
Terrible service terrible food
Atmosphere: 1
Food: 1
Service: 1
Adam Lavigne
After waiting in the drive thur for 15-20 mins I got tired if waiting tired to go Inside to get my order Its a Wednesday afternoon at 6pm and all the doors are locked. Drive through line out to the road and I know it was not a lack of an employee problem.Because when I and an older couple was trying to come here inside there you had about four or five of them standing there bug eyed, just staring at me and the older couple i'm sitting there trying to ask, and they're just standing there.I'm looking without a care in the world had to cancel my mobile order waste of time I mean, if y'all have employees that don't want to do their job might as well just go ahead and shut down. I mean, y'all were halfway there. All you had to do was turn the speaker off. Won't be returning
Atmosphere: 1
Food: 1
Service: 1
J Loyal
One of the worst Wendy’s I’ve ever been to. Bad workers and bad managers. They don’t answer on the drive thru for 20 mins. Avoid this place and go to another Wendy’s. This place is just mismanaged.
Atmosphere: 1
Food: 1
Service: 1
Jim Davis
Nice location. I've been here many, many times over the years and I'm pleased more often than not.
Atmosphere: 4
Food: 4
Service: 4
Wit Wings
DON’T GO TO THIS ONE. Drive to the next one or pick another restaurant!! Overview: Bad customer service. TERRIBLE, COLD, OLD fries, okay chicken sandwiches (with an insane wait - sit down restaurant would be the same), sad junior burgers, cold nuggets. The price is also a deterrent for how bad the food is. I didn’t finish mine because gross. Also: the inside was closed and doors locked even though the hours were until 10pm inside. Long story long: Wow. We haven’t had this bad of an experience at Wendy’s in a long time - if ever. My partner orders ahead using the app while on business trips and has had success, so while on a road trip, we ordered before leaving the Costco nearby. When we pulled up, we gave the name and were told to pull forward. We were given our drinks, but the lady didn’t even look at us or tell us which was which. I made it a point to say thank you, to which she did reply, “You’re welcome - could you pull forward to those stairs by that door over there?” No other info. We did. We waited for over 18 minutes - forgot to check when we finally got our bags. The guy came out, didn’t even come down the stairs and shoved the bags into my partner’s hands. We asked if there were straws and ketchup. :nod: Yeah. Based on the amount of time it took and the lack of communication, I already figured there would be issues. Sure enough: No straws. No ketchup. No napkins. NO dipping sauce for the two orders of nuggets. My partner went to ask for the ketchup and straws we were told were in the bags and couldn’t get in. Instead, we had to walk up to the drive-thru window!! We figured the employees - a large group all standing inside by the drive-thru window - just didn’t want to open the inside. Without a manager to ensure they opened, they just didn’t. Bummed our fries were so cold and old they were inedible. More disappointed the amount of time we wasted outside a FAST FOOD place waiting for our “fast” food. Definitely pass this one up.
Atmosphere: 1
Food: 2
Service: 1
Nebahat erdem
The same problem has been going on for years, customers are constantly waiting. I have had to wait longer than ten minutes in the car queue. That's why I won't go there anymore. The best thing is to go to Chicfila.
Savannah Barr
This is the worst location in the area. I got entirely wrong items, no sauce for my nuggets as well as a busted sour cream pack for the potato I didn't get.
Leslie Hernandez
Ordered a son of a baconator COMBO, only had half a piece of bacon. Didn’t receive my fry. And food was not even warm, let alone hot. Will not be returning. I can go elsewhere for mediocre food.
I pulled up to the store and no one talk through the drive thru and I waited ..said hello..no answer...waited...said hello..no answer I did that 4 times..so I honked the horn not know what was going on and why no one was saying anything to me..and then a guy came on and started being very rude...hollering and being very disrespectful...I understand they can be short handed but when I said hello all he had to say was im helping a customer right quick and ill be with you in a minute...but no answer from him and he treats people like that..he does not need to be like that to customers..I will never be back there
First Rate Posters
Morning drive through service was stellar. Quick, efficient, and I didn’t even have to ask for jam! Very polite man working today.
Joshua Stone
Terrible experience and I will never be back to this location ever. I came through the drive through. The menu board had a bad glare on it and I asked a question about what came on the breakfast baconator. The man in the drive through was very short and rude. He didn’t want to answer my question. He just kept saying it’s breakfast and I explained to him about the glare and he just said “sausage”. I asked him if it could come on a croissant and he said “uh uh”. And then said the price again. So I was frustrated and said “ok I’ll take that”. He gave me the price and I drove up to the window. I get to the window and handed him my card while asking “why can’t it come on a croissant” and his response was “I don’t know” with attitude and shrugging of shoulders like I was bothering him for being there to buy food at his restaurant. He handed me my drink and walked away. Then a minute later he comes back with my card smashed into the bag of food and just hands it to me without saying anything, so I said “thank you have a good one” and he ignored me so I said “have a good one” and he was looking at me with no response so I said “have a good one” and he just shut the window. Obviously I was a bother to him and I will NEVER be back. Extremely rude. I didn’t even eat the food I paid for because he was so rude I was worried he did something to my food and drink. This is supposed to be a business of selling food and customer service and it might have been the worst experience I have ever had at a restaurant. Oh and I didn’t get a receipt.
Adam Wilson
Just don’t even bother going to this Wendy’s, and ordering online from is even worse
Atmosphere: 1
Food: 1
Service: 1
Donna Evans
Sitting in line 10.mins.so far with only 2 cars in front of me and the first car hasn't even been asked for their order?? No other guest inside... What are they doing??? Sad service.
It was midnight and I made a mobile order. I get to the drive thru and no one says anything. Pull up to the window, nothing. I can see workers inside just sitting around. Waited about 10inutes and never got my food.
Everything is tasteless, how disgusting.
Terrible service terrible food
Atmosphere: 1
Food: 1
Service: 1
After waiting in the drive thur for 15-20 mins I got tired if waiting tired to go Inside to get my order
Its a Wednesday afternoon at 6pm and all the doors are locked. Drive through line out to the road and I know it was not a lack of an employee problem.Because when I and an older couple was trying to come here inside there you had about four or five of them standing there bug eyed, just staring at me and the older couple i'm sitting there trying to ask, and they're just standing there.I'm looking without a care in the world had to cancel my mobile order waste of time
I mean, if y'all have employees that don't want to do their job might as well just go ahead and shut down. I mean, y'all were halfway there. All you had to do was turn the speaker off. Won't be returning
Atmosphere: 1
Food: 1
Service: 1
One of the worst Wendy’s I’ve ever been to. Bad workers and bad managers. They don’t answer on the drive thru for 20 mins. Avoid this place and go to another Wendy’s. This place is just mismanaged.
Atmosphere: 1
Food: 1
Service: 1
Nice location. I've been here many, many times over the years and I'm pleased more often than not.
Atmosphere: 4
Food: 4
Service: 4
DON’T GO TO THIS ONE. Drive to the next one or pick another restaurant!!
Overview: Bad customer service. TERRIBLE, COLD, OLD fries, okay chicken sandwiches (with an insane wait - sit down restaurant would be the same), sad junior burgers, cold nuggets. The price is also a deterrent for how bad the food is. I didn’t finish mine because gross. Also: the inside was closed and doors locked even though the hours were until 10pm inside.
Long story long: Wow. We haven’t had this bad of an experience at Wendy’s in a long time - if ever.
My partner orders ahead using the app while on business trips and has had success, so while on a road trip, we ordered before leaving the Costco nearby. When we pulled up, we gave the name and were told to pull forward. We were given our drinks, but the lady didn’t even look at us or tell us which was which. I made it a point to say thank you, to which she did reply, “You’re welcome - could you pull forward to those stairs by that door over there?” No other info. We did. We waited for over 18 minutes - forgot to check when we finally got our bags. The guy came out, didn’t even come down the stairs and shoved the bags into my partner’s hands. We asked if there were straws and ketchup. :nod: Yeah.
Based on the amount of time it took and the lack of communication, I already figured there would be issues. Sure enough: No straws. No ketchup. No napkins. NO dipping sauce for the two orders of nuggets. My partner went to ask for the ketchup and straws we were told were in the bags and couldn’t get in. Instead, we had to walk up to the drive-thru window!!
We figured the employees - a large group all standing inside by the drive-thru window - just didn’t want to open the inside. Without a manager to ensure they opened, they just didn’t.
Bummed our fries were so cold and old they were inedible. More disappointed the amount of time we wasted outside a FAST FOOD place waiting for our “fast” food. Definitely pass this one up.
Atmosphere: 1
Food: 2
Service: 1
The same problem has been going on for years, customers are constantly waiting. I have had to wait longer than ten minutes in the car queue. That's why I won't go there anymore. The best thing is to go to Chicfila.
This is the worst location in the area. I got entirely wrong items, no sauce for my nuggets as well as a busted sour cream pack for the potato I didn't get.
Ordered a son of a baconator COMBO, only had half a piece of bacon. Didn’t receive my fry. And food was not even warm, let alone hot.
Will not be returning. I can go elsewhere for mediocre food.
Restaurantji Recommends
I pulled up to the store and no one talk through the drive thru and I waited ..said hello..no answer...waited...said hello..no answer I did that 4 times..so I honked the horn not know what was going on and why no one was saying anything to me..and then a guy came on and started being very rude...hollering and being very disrespectful...I understand they can be short handed but when I said hello all he had to say was im helping a customer right quick and ill be with you in a minute...but no answer from him and he treats people like that..he does not need to be like that to customers..I will never be back there
Morning drive through service was stellar. Quick, efficient, and I didn’t even have to ask for jam! Very polite man working today.
Terrible experience and I will never be back to this location ever. I came through the drive through. The menu board had a bad glare on it and I asked a question about what came on the breakfast baconator. The man in the drive through was very short and rude. He didn’t want to answer my question. He just kept saying it’s breakfast and I explained to him about the glare and he just said “sausage”. I asked him if it could come on a croissant and he said “uh uh”. And then said the price again. So I was frustrated and said “ok I’ll take that”. He gave me the price and I drove up to the window. I get to the window and handed him my card while asking “why can’t it come on a croissant” and his response was “I don’t know” with attitude and shrugging of shoulders like I was bothering him for being there to buy food at his restaurant. He handed me my drink and walked away. Then a minute later he comes back with my card smashed into the bag of food and just hands it to me without saying anything, so I said “thank you have a good one” and he ignored me so I said “have a good one” and he was looking at me with no response so I said “have a good one” and he just shut the window. Obviously I was a bother to him and I will NEVER be back. Extremely rude. I didn’t even eat the food I paid for because he was so rude I was worried he did something to my food and drink. This is supposed to be a business of selling food and customer service and it might have been the worst experience I have ever had at a restaurant. Oh and I didn’t get a receipt.
Just don’t even bother going to this Wendy’s, and ordering online from is even worse
Atmosphere: 1
Food: 1
Service: 1
Sitting in line 10.mins.so far with only 2 cars in front of me and the first car hasn't even been asked for their order?? No other guest inside... What are they doing??? Sad service.
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