Wendy's

69340 LA-21, Covington
(985) 273-5034

Recent Reviews

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Ryan Labourdette

Went thru the drive thru before going to work and took long time before being answered maybe due to staffing. But order nothing major. And no sauce in the bag and the food was not hot like normal. Nothing towards the staff they do what they can. Didn't have time to go in because had to get to work. ** update** faster service and food was hot. Great change

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: 10 PC Chicken Nugget Combo, Baconator Fries, Jr Cheeseburger, Jr Bacon Cheeseburger

Harlie Cathey

I was never told my total at the window and not one of the three woman that handed me my card/food/ or drinks said a single word to me. They didn’t ring me up for the second fry I ordered despite me asking for one. The manager had the audacity to audibly groan and have an attitude when I brought the food back in to get it fixed. Absolutly disgusting attitudes in there. If you don’t like your job don’t work. Simple.

Atmosphere: 1

Food: 3

Service: 1

Justine B

This place is disgusting. Beyond filthy and the staff is insanely rude and dismissive.

Atmosphere: 1

Service: 1

Seth Hartman

Lobby should be open at 6:30...7:30 right now and it is NOT!

Atmosphere: 1

Food: 1

Service: 1

Nobody Really

I would rate 0 stars if I could. This is the worst Wendy’s in the state. The manager and staff are unbelievably rude and act like you are an inconvenience. I waited at the drive through speaker for 10 minutes and eventually pulled up to the window thinking something may be wrong with it. Workers looked at me and ignored me. When one finally came to the window I asked if I could order from there and they refused saying I had to drive back around. Then my order was completely wrong and the food looked like it had been beaten up before it got thrown in the bag.

Atmosphere: 1

Food: 1

Service: 1

Diedria Braxton

Wendy's Wednesday free nuggets is a joke at this location. Ironically the computer won't work at this location. Since I couldn't get it to work in the mobile app...i went to the drive up & explained to the gentleman what i was trying to do... get the FREE nuggets. He said rudely.... THE COMPUTER DONT WORK & WON'T SCAN. Where is the customer service & compassion to get a resolution.

Atmosphere: 1

Food: 1

Service: 1

ggEDEN

11/24/2025
Time 5:00pm

Waited in line after getting groceries from Target. Waited in the line for 20 minutes it was moving slowly and thought people were getting their order taken. As I was pulling out of the line to go else where I watched all the employees getting out of a car. Absolutely pathetic. Do not go here.

Atmosphere: 1

Food: 1

Service: 1

Jenny Nichols

Posted hours are until 1am. Made a mobile hour and pulled to the drive thru at 1230am. Nobody answered at speaker or the window when we drove around. Wasted our time here when we could’ve went to another location before closing. Reported to corporate.

Service: 1

Joshua Prevost

Soppose to be open tell 1am at 12:30 no body there

Autumn Prado

Honestly where do I begin? Arrived around 7:30PM and staffed just looked at us like we shouldn’t have walked in. Music so loud in lobby could barely even hear my husband who is right next to me. After we ordered, the manager and one of the cooks got into an argument where the cooked cussed and quit. Did get our food in a timely manner but to what cost? Our food was lukewarm if that. Floors sticky. Watched as multiple people walked out without even placing an order. Just sad.

Dorothy Swick

They couldn't take cash. They could only take credit cards. That was a shame. Lots of people left. They said Corp. Did send change.

Food: 3

Service: 5

Suzy John

I went there to order 2 junior frosties with coupons. They made three frosties and a brownie frosty, and it took 10 minutes to get my food. No one seemed to understand the order and it wasn't even busy. The employees weren't really doing anything but talking in the back. Dave Thomas would roll over in his grave if he knew about this situation.

Atmosphere: 1

Food: 2

Service: 1

Aidan Shiflett

So, my sister already made a post, but I want to tell from my own words but less detailed because it would be a lot to read.
I walked 1.3 miles to this location and was treated very poorly. When I entered, I was told to leave and to walk the drive-thru instead (after standing at the desk waiting as I watched the employees stand around talking), even though I’m disabled. I had to stand outside as cars drove past me getting their order. The staff seemed annoyed or disgusted that they had to serve me and were rude throughout. I used a free Frosty and two kids’ meal coupons (got from doing their donation stuff a few times), but I was double charged full price on my card for the free meals, not given a receipt, and missing food (main fries and some nuggets). The Frosty looked melted and possibly used (looked like a straw had been removed.) I was never allowed to check my order or speak to a manager they had moved to the guy. I left feeling disrespected and discriminated against, possibly because of my appearance after falling on the way there due to my disabilities. I feel discriminated against for my looks, and subsequently, my disabilities. I walked home afterwards, hurt and upset. I don't suggest this one, especially for homeless people and/or disabled people.

Atmosphere: 1

Food: 1

Service: 1

Autumn

Horrible experience! They are incredibly rude and discriminated against my brother who is disabled today. The food was horrible and wasnt correct. They gave him someone's already used frosty. I would go to a different location! They also double charged even though it was supposed to be free.

Atmosphere: 1

Food: 1

Service: 1

Colt Johnson

It was midnight and I made a mobile order. I get to the drive thru and no one says anything. Pull up to the window, nothing. I can see workers inside just sitting around. Waited about 10inutes and never got my food.

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