Chili's Grill & Bar

Food was delicious, people were amazing, nice, and pleasant.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Triple Dipper, Hamburger, Cajun Pasta, Cajun Chicken Pasta, 3 for Me

Kid-friendliness: Yes

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chips & Salsa, Triple Dipper, 3 for Me

Great food and great staff
Food always fresh and fast love it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa, Fajita Trio, Steamed Broccoli, Big Mouth Crispy Chicken Sandwich, Cajun Chicken Pasta, Cheesecake, 3 for Me

My husband & I were regulars at this Chili's until last night. The hostess handed 2 menus to another girl who led us to a high top table. My husband is a disabled veteran with an injured ankle and couldn't sit at a high top. We told this to the girl and asked for a regular table. She got mad, didn't say a word, did something at the hostess stand and led us to a table in the bar where she threw the menus down and walked off. We waited 10 minutes. Other people who came behind us got seated and waited on. None of the staff would even look at us.
My only guess is that the regular manager wasn't there because the service is usually good. This was unacceptable.
Nobody, especially a disabled veteran, should be treated this way. When we left, the hostess and the girl that seated us and treated us like dirt were standing by the door and totally ignored us.
We went to Chili's down the road at Millerville. They were nice to us.
Never going back. If Chili's management reads this: I hope you teach your hostesses and servers to treat people with respect. We were not trying to be difficult. My husband lives in constant pain with his ankle and the high top would have made it worse. It was not personal even though the mean girl chose to take it that way. I guess we "inconvenienced" her and she wanted to get back at us. NOT good customer service!

Atmosphere: 1

Service: 1

The service was good but the food was just “ok”. The chicken tasted super cheap / rubbery (the bites and tenders). Chips were good though!

The food and atmosphere were great and Wesley was awesome!

Atmosphere: 5

Food: 5

Service: 5

Horrible service and staff, me and my friend sat down 20 minutes and no one came to service us we watched them go to other tables with people who’d just been sat down while we had been sitting for 20 minutes. Those who were serviced before us but arrived after us were of the caucasian race, I truly do believe the reason why me and my friend was not approached by any of the waiters or waitresses because of our skin color.

Atmosphere: 1

Food: 1

Service: 1

CHILI'S CAN DO NO WRONG™

Atmosphere: 4

Food: 5

Service: 4

Everything was great! Maci did an excellent job getting us seated even though the hostess stand was very busy. Leslie provided excellent service while we were dining! Multiple managers checked on us. We were very pleased!

Atmosphere: 5

Food: 5

Service: 5

My wife, myself, and my 4 year old son just had the worst experience at chilis in denham springs. We walk in, there's no wait and we get seated immediately. We order our drinks and they arrive. We order our appetizer and our sons chicken pasta. 15 minutes go by, our waiter comes back to order our food. We chose the cajun pasta and the sante fe burger. Sounds not that complicated. Finally after almost 45 minutes go by. All our food comes out at one time, including our appetizer and my sons meal we ordered almost as soon as we sat down. If you are a parent you know how it is to deal with a hungry baby having to sit in one spot growing restless by the second. Now we are displeased because our sons meal came out so late and now by the time we ate our appetizer, our meals were cold!! As you could see the irritation on our faces, an employee sits in the booth next to us and orders and all comes out fast and correct. The cherry on top was to over hear the employees gossiping about my wife complaining to the waiter, and LAUGHING ABOUT IT RIGHT NEXT TO US!!
Not to mention the entire time the employee is sitting next to us, multiple managers and other employees stop and are having entire conversations. All the while we have just wanted to get our food in the correct order. I and my family will definitely think twice before going back to this location.

Atmosphere: 1

Food: 2

Service: 2

Customer service was awesome

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa, Lava Cake, Hamburger, Fries

This was really good! I got the 3 for one meal which gave me chips and salsa, a burger, and a drink all for under 13 bucks. Customer service was amazing and we were seated very fast. The only thing I would probably tweak would be the amount of salt on the chips other than that a great burger.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chips & Salsa, Hamburger, Fries

Overall experience "great"!! 👍👍
Good Vibes, Great Food, Little Pricey for two people on a budget.
Wait time 30 minutes for a table for 7+ people.
Friendly, Helpful Waitresses, little confusions with drink orders and food orders. (Who ordered what) Very busy at 6 pm. But very courteous!
Clean Restaurant, great music playing on the overhead, Manager very nice and helpful on the floor checking on his customers 👍👍 😀

Wheelchair accessibility: 👍👍😀

Atmosphere: 5

Food: 5

Service: 5

Decent food, fast friendly service. Over due for update

Atmosphere: 2

Food: 3

Service: 4

Great food and a great price

Atmosphere: 5

Food: 5

Service: 5