Piccadilly Restaurants

Food was cold. Employees on serving line were complaining. Waitress had too many tables to do a good job. It was not a pleasant dining experience at all.

Atmosphere: 4

Food: 2

Service: 3

My brother and I visited here on today (11/3/24). The food was good but service was HORRIBLE!!! When I saw workers not wearing gloves that was a turn off. The mean lady serving salads hands were touching customers salads. This is so unsanitary!!! The lady serving entrees had a very nasty attitude!!! The lady serving vegetables was rude and impatient. If mgmt don't employ workers who are customer service friendly then this restaurant will sink. The employees need training. They are employed in an industry that depend on customers. My family won't be returning anytime soon.

Atmosphere: 1

Food: 2

Service: 1

I just left the restaurant. I got a to go order with the roast beef and the au jus gravy. I asked for a Caesar salad to go and the older lady making the salads is very rude. She’s hollering comments at the workers she ain’t got time to talk to them or listen to them. As I’m standing, waiting for her to make the salads, several families turn around and walk back out of the restaurant because it’s taking her so long to make the salad. Then I move down to where the hot foods are and everybody’s just standing around and not serving people because they have no clean plates. Finally, my turn and the gentleman says do you have a to go order and I said yes I do and I told him I would like the roast beef with the gravy. He cuts three thin little slices and puts those in my to go box and I also said I would like mashed potatoes. He did not respond to me at all didn’t say thank you ma’am, no smile, no nothing, just pushed the box on down to the next person. Told her I would like mashed potatoes she put the scoop in the box. As I asked her to scoop another side in a separate box for me, the lady with the bread is questioning me. How many sides I have. The worker that is scooping the sides for me proceeds to tell the bread lady that is not her business. Just give her the roll. Then I proceeded to the checkout counter mind you it has been at least 20 minutes at this point. The check out lady prints the ticket and says I have to pay at the other counter. On my way out she bags the food, hand it to me and the gravy is running all into my bag with everything else that’s in the bag. Still have not paid yet! Finally get to the counter to pay and the cashier says she can get me some napkins to wipe the gravy off everything. Needless to say, I will not be going back to the Juban Piccadilly.

Atmosphere: 1

Food: 2

Service: 1

The food is okay. The chicken fried steak was really good compared to everything else. Overpriced for the lack of taste but the service was great. Jody and Crystal were phenomenal. 🙌 keep them around.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Chicken Fried Steak

We never found it and never ate there.

Rude ass people work here. I will not be going back.

Atmosphere: 1

Food: 1

Service: 1

Juban to salty overall but roast beef very good, Mac n cheese below average, turnip greens to salty, lemon ice box pie not as good as DelMonte Village version

Atmosphere: 3

Food: 2

Service: 5

Recommended dishes: Carrot Souffle

Ms. Crystal was such a superb waitress to us and everyone she was serving.

Everyone who was part of the waiting staff was really nice.

The food is sooooooo good!

Atmosphere: 5

Food: 5

Service: 5

I haven’t given a review for a while, but I felt like this particular Picadilly deserved a review from me.

So I’m on I 12 heading back to Baton Rouge when I thought to myself what am I going to eat tonight?

I know I’ll stop by that Piccadilly off of Juban Grab something to go and be back in my car in three minutes.

The only detail I had a little concern for was that it was 7:50 PM and they close at 8 PM and I’ve got about 6 miles to the exit .

I know I am cutting it close but it’s a buffet so the food is there cooked and ready to go as long as I make it before 8 PM I’m good . Not to mention it’s not even dark. The sun is still out for what that’s worth. :-)

So if anybody knows about the left lane, turning light on Juan Crossing going into Rouses the light last about a day and a half .

Bottom line is no big deal. I’m still going to make it. I literally drive up to the front door at 7:59 PM, I exit my vehicle and as I’m walking to the door, Piccadilly employee was leaving and I said can I still get something and she said I don’t know they may be locking it behind me.

So I get to the door I would say safely within 10 seconds of the young lady exiting the door and I don’t know if anybody saw me but if I had to guess I would say 60-40 they did.

So I looked through the glass and all of the food is still out and I try to knock in motion to the closest person to see if I could grab something to go real quick.

So I assume he pointed to the manager or whoever was closing the register out It’s a lady that is waving profusely to get my attention to let me know they were closed for business on that Wednesday night.

I immediately look at my phone to see the time and it is exactly 8:00 PM!!

Really?? Really?? Is this some kind of joke?

YOU’RE PICADILLY for goodness sake!

I’m the last of the Mohicans that still support you. Are you saying business is so good right now that you don’t need my $20?

The food is sitting there in trays and it would’ve taken me about 10 seconds to tell you my two sides an entree!

There are literally still customers that haven’t left yet and the food is just now being put up, but you’re going to try to make the argument that the register was being shut down !

Hey, I got an idea. I don’t know how about at least waiting until the food has been picked up and put up before closing out the register. ?

I’m sure it’s probably 45 minutes to an hour before everybody can leave upon closing No Doubt!

Having said that my point is that the food was still out? I never would have knocked on the door. Had I seen empty spaces where the food goes?

To be blunt that’s ignorant that’s just not good business and an inability to read the room .
There’s not a line behind me trying to get in, but if they were behind me, shame on you twice for one to close at 7:59 PM .

Let me remind the person who waved at me and locked the door that Piccadilly did not build off of Juban Crossing so that you receive a paycheck… It’s not there for you to punch in and punch out so that you can receive income .

Any business exist to make sales, to make money a profit, etc. so you killed two birds with one stone tonight because you turned away $20 that would’ve cost you 90 seconds on your register but more or less important is the fact that you got a negative review out of the deal as well! A double whammy if you will!

In the future, I would ask that just a little bit of common sense rise up at the Piccadilly off of Juban Road

Just remind yourself who it is you work for and what it is they offer that pays your salary? Reflect.

The okra and mushrooms were not as tasty as they looked, but everything else we tried was simply delicious. The service was top-notch. The place was quiet and inviting.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Fried Steak, Pecan Pie Red Velvet Cake Cherry Cheesecake and Lemon Icebox Pie

I enjoy piccadilly because i get to make my own menu pretty much! The place was squeaky clean and all the staff were awesome! The food was right on point also!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Small Chopped Steak, Italian Cream Cake with Cream Cheese Buttercream Icing, Carrot Souffle

Gumbo was terrible no taste. Red beans no seasoning at all. Keep trying thinking the comments will be heard and things will change but it doesn’t. Terrible management I guess. Do something!!!

Atmosphere: 4

Food: 1

Service: 5

Crawfish etoufee and fried catfish were bland. Great table service

Atmosphere: 5

Food: 2

Service: 5

Roll was as so hard even after being in gravy for 30 minutes. Mac and cheese had no flavor like unseasoned fish. Spice that thing up Picadilly’s. Fries tasted bad. I went to the restroom and came back with meat in my water. Had a cool waitress. Give her a raise.

Atmosphere: 5

Food: 1

Service: 5

Very disappointed. Piccadilly used to be one of my favorite places to get decent food that was decent for living a healthy lifestyle. The food was almost inedible and it was so salty that it was hard to eat. Hopefully they will turn this around. The prices have gone up substantially, but I can't blame them for that in this economy