Husband and I went through the drive thru about 12:30pm on Sunday night/Monday morning and our experience was great. The gentleman that came over the intercom had such a laid back, no interest in job tone and my husband and I looked at eachother with curiosity written all over our faces. Let's just say, we've never experienced a greeting or tone in our 60 years like this one. We rolled up to the window and were greeted by employee, Michael Woods. Even in person he just looked and sounded like he would have rather been somewhere else. No enthusiasm what so ever! But we never judge a book by it's cover and Mr. Woods turned out to be a very polite young man, handling our drinks and letting us know what drink he was handing us was nice and the bag of food was gently handed to us, folded over at the top to keep our food hot and fresh. We moved back to DeRidder after being gone for many years and Whataburger was our go to burger joint in Texas. So delighted it's here and remains around for many years to come.
Atmosphere: 5
Food: 5
Service: 5
Caleb Miceli
As a huge Whataburger fan, and someone who has been to hundreds of Whataburgers across the country and was even a manager at one for a while, this one is simply just middle of the road. The food is always good, but they are SLOW. Even if you order a head through the app you're going to end up waiting for a while. The other problem is that they mess up orders pretty consistently. You're never guaranteed to get exactly what you ordered or how you ordered it.
A caveat though is I don't blame the employees. Seems like a management issue to me. If they could just fix those couple of things they would be a great part of the chain.
Atmosphere: 4
Food: 5
Service: 2
Darlene Long
Love sweet and spicy baconburger!! That and a chocolate Malt. Service was fast the food great!!! Kinda pricey but worth it. Check them out!!
Atmosphere: 5
Food: 5
Service: 5
RMark Lumpkin
Excellent on all fronts, but overpriced
Atmosphere: 5
Food: 5
Service: 5
Kim Bolton
The burgers we ordered were very good, we also got chicken sandwiches and chicken strips everyone was very satisfied with there food. I love the French fries, just the right amount of salt and crisp.
Atmosphere: 5
Food: 5
Service: 5
Ryan
For fast food it's hard to beat. Chocolate shakes are so good
Atmosphere: 4
Food: 4
Service: 4
Tessa Michelle
I just heard how a manager spoke to an employee. Sounded like she was getting onto him for serving a customer and told him he should've made me wait so he could do something else she told him to do. Don't customers come before everything else?
Atmosphere: 1
Food: 5
Service: 5
Dani Rob
The food is good but they are very very slow. Plan to wait in the drive thru about 20 minutes
Atmosphere: 2
Food: 4
Service: 2
Austin Phillips
I’m always impressed with their ability to find a way to mess up my orders.
I simply do not like Whataburger, because once the food gets even slightly cold, it's nasty, it has a weird taste, their burgers are super thin, and lack flavor. The fries are nasty!!! no matter how you get them made!! In my opinion their food is 3 times more expensive than it should be!!!
Atmosphere: 3
Food: 3
Service: 3
Stephanie Gentry
Whataburger has been hit or miss for me when it comes to service. The drive thru is always slow, and when I dined in, it took about 10 minutes before anyone even came to the counter to take our order. The self ordering machine was broken. The food took a while to come out, and my order was wrong. The guy who helped us seemed like he did not want to be there. On a positive note, the dining area and bathrooms were both very clean.
Atmosphere: 5
Food: 4
Service: 2
Grandpoo Vulture
Orders were good, yet the extra sauce we paid for had to go back to get, was ready fast, was amazed by speed yet fresh.
Atmosphere: 4
Food: 4
Service: 2
Curtis or Sharon Johnson
Always good, Patty melt, mmmmmm
Atmosphere: 4
Food: 5
Service: 4
Hannah Spilker
Best food I’ve had from whataburger in a whileee! Whoever was cooking on June 27 at 12:00 was perfect!
Their burgers are very good. My wife loves their chicken sandwich. The service is always friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Whataburger, Onion Rings, Whataburger Double Meat Whatameal
Husband and I went through the drive thru about 12:30pm on Sunday night/Monday morning and our experience was great. The gentleman that came over the intercom had such a laid back, no interest in job tone and my husband and I looked at eachother with curiosity written all over our faces. Let's just say, we've never experienced a greeting or tone in our 60 years like this one. We rolled up to the window and were greeted by employee, Michael Woods. Even in person he just looked and sounded like he would have rather been somewhere else. No enthusiasm what so ever! But we never judge a book by it's cover and Mr. Woods turned out to be a very polite young man, handling our drinks and letting us know what drink he was handing us was nice and the bag of food was gently handed to us, folded over at the top to keep our food hot and fresh. We moved back to DeRidder after being gone for many years and Whataburger was our go to burger joint in Texas. So delighted it's here and remains around for many years to come.
Atmosphere: 5
Food: 5
Service: 5
As a huge Whataburger fan, and someone who has been to hundreds of Whataburgers across the country and was even a manager at one for a while, this one is simply just middle of the road. The food is always good, but they are SLOW. Even if you order a head through the app you're going to end up waiting for a while. The other problem is that they mess up orders pretty consistently. You're never guaranteed to get exactly what you ordered or how you ordered it.
A caveat though is I don't blame the employees. Seems like a management issue to me. If they could just fix those couple of things they would be a great part of the chain.
Atmosphere: 4
Food: 5
Service: 2
Love sweet and spicy baconburger!! That and a chocolate Malt. Service was fast the food great!!! Kinda pricey but worth it. Check them out!!
Atmosphere: 5
Food: 5
Service: 5
Excellent on all fronts, but overpriced
Atmosphere: 5
Food: 5
Service: 5
The burgers we ordered were very good, we also got chicken sandwiches and chicken strips everyone was very satisfied with there food. I love the French fries, just the right amount of salt and crisp.
Atmosphere: 5
Food: 5
Service: 5
For fast food it's hard to beat. Chocolate shakes are so good
Atmosphere: 4
Food: 4
Service: 4
I just heard how a manager spoke to an employee. Sounded like she was getting onto him for serving a customer and told him he should've made me wait so he could do something else she told him to do. Don't customers come before everything else?
Atmosphere: 1
Food: 5
Service: 5
The food is good but they are very very slow. Plan to wait in the drive thru about 20 minutes
Atmosphere: 2
Food: 4
Service: 2
I’m always impressed with their ability to find a way to mess up my orders.
Restaurantji Recommends
I simply do not like Whataburger, because once the food gets even slightly cold, it's nasty, it has a weird taste, their burgers are super thin, and lack flavor. The fries are nasty!!! no matter how you get them made!! In my opinion their food is 3 times more expensive than it should be!!!
Atmosphere: 3
Food: 3
Service: 3
Whataburger has been hit or miss for me when it comes to service. The drive thru is always slow, and when I dined in, it took about 10 minutes before anyone even came to the counter to take our order. The self ordering machine was broken. The food took a while to come out, and my order was wrong. The guy who helped us seemed like he did not want to be there. On a positive note, the dining area and bathrooms were both very clean.
Atmosphere: 5
Food: 4
Service: 2
Orders were good, yet the extra sauce we paid for had to go back to get, was ready fast, was amazed by speed yet fresh.
Atmosphere: 4
Food: 4
Service: 2
Always good, Patty melt, mmmmmm
Atmosphere: 4
Food: 5
Service: 4
Best food I’ve had from whataburger in a whileee! Whoever was cooking on June 27 at 12:00 was perfect!
Atmosphere: 5
Food: 5
Service: 5
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