Cold Stone Creamery

Ice cream was delicious

Ice cream is great but bad customer service. They don't get the order ready even when it's time to pick it up. They will take an additional 10 min. even after 25 min. wait for order pickup . They will attend the walk-in customer first no matter when you order. Never order online from here.

Extremely rude

Delicious variatities of flavors also toppings.

Nice spot for the summer treat!!!

Writing this in hopes the manager on duty 2/9/25 between 6pm-6:30pm spoke with the rude heavy set employee who I reported to her after requesting my refund. Long story short.. she made my order incorrectly and after letting her know respectfully she got very rude for no reason. basically telling me accept it or not because she forgot I didn’t want whipped cream. funny thing is I watched her while my daughter ate her ice cream and noticed she had the up most respect for the white customers. wonder if my black skin made her feel like I didnt deserve the respect I gave. who knows.

Everything says open till 11pm door was locked at 10:20

Jasmine was awesome! About 4 om my fam of 3 walked and she greeted us warmly. Made our awesome ice cream and handled all the craziness! Store was clean and there was good parking.

Atmosphere: 5

Food: 5

Service: 5

ALLERGY HAZARD. My husband and I get ice cream from here sometimes after my kids go to bed. My son is SEVERELY allergic to nuts. This is why we wait until he is asleep to get ice cream. EVERY time we get ice cream from here I get nuts in my ice cream that I did not ask for. Tonight was the 5th time. This place has great flavors but they are WRECKLESS. If you have nut allergies this place is too risky.

This cold stone creamery was incredible. Was welcomed when I walked in and it smelled amazing. Everything looked very clean. DJ & Christian were so polite and helpful. Can’t wait to come back.

Atmosphere: 5

Food: 5

Service: 5

The ice cream at this place is top-tier. The only reason I would give it four stars instead of five is because the waffle cones don’t seem to be fresh or freshly made (maybe out of a box). They don’t match the quality of the ice cream. The ice cream is top-tier 10 out of 10. I definitely recommend this place and I love the ice cream. When I go back I will just not get my ice cream in a waffle cone.

Atmosphere: 5

Food: 5

Service: 5

Everything wrong on the order via door dash. Wrong size, no waffle bowl, wrong toppings. Definitely won’t order again. Huge rip off

It’s cold stone, what else could you ask for?! The young ladies were professional, mild mannered, patient, and respectful. Of course there are various flavors to choose from. The first day that I went, the butter pecan was out of stock so I tried the banana with pecan in a waffle bowl.. so good! The second day, the butter pecan with pecans in a waffle bowl.

The only thing that I would recommend is to ensure that the customers understand the flow of traffic when requesting ice cream for a steady less confusing space. I experienced that both days.. it can become a bit congested in that small space w/no direction of who’s in line and/or where the line begin/end.

Atmosphere: 4

Food: 5

Service: 5

It’s cold stone, what else could you ask for?! The young ladies were professional, mild mannered, patient, and respectful. Of course there are various flavors to choose from. The first day that I went, the butter pecan was out of stock so I tried the banana with pecan in a waffle bowl.. so good! The second day, the butter pecan with pecans in a waffle bowl.

The only thing that I would recommend is to ensure that the customers understand the flow of traffic when requesting ice cream for a steady less confusing space. I experienced that both days.. it can become a bit congested in that small space w/no direction of who’s in line and/or where the line begin/end.

my god slowest service ever even with 4 people working.

Atmosphere: 1

Service: 1