Popeyes Louisiana Kitchen

1501 Joe Hoy Dr, Franklin
(337) 828-0931

Recent Reviews

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Daniel Elliot

Hate it horrible and it stinks

Atmosphere: 1

Food: 1

Service: 1

Laura

Always out of chicken or closing early

John Lafleur

Idk.why this place is still.open. everytime an excuse. Computers down, chickens frozen, not enough workers. One time all.the workers were outside smoking.

Atmosphere: 1

Food: 1

Service: 1

Sues 00

Doors were locked at 6PM and it says they close at 11pm.

Atmosphere: 1

Service: 1

LOUISIANA BIGGDOGG

This is the worst popeyes in the whole country corporate needs to get involved something its always wrong or not available even had the nerve to say all the chicken is frozen lol

Atmosphere: 1

Food: 1

Service: 1

jeanne charpentier

This evening I waited at the order board for 15 minutes. When I placed my order, the only side available out of 5 sides to choose from, was french fries (which would have been my 5th choice). To make a long story shorter, I paid $21.00 for two 3/piece chicken strips, with a side that got trashed and a dipping sauce I didn’t ask for! This is typical of this Popeyes. I’ve lived in this area for 15 years and almost every time I decide to take another chance, it fails me. I’ll never go back.

Lori P. Smith

Polite service. Lobby closed due to construction - drive thru only. Appears to be minimal personnel working.

Atmosphere: 1

Food: 4

Service: 4

Magnolia

Came from Texas thinking I was about to receive an authentic Louisiana Popeyes experience. I arrived and there was no chicken ready at the time. Since I had already preordered on the app I decided to wait. After waiting for 30 minutes we received bland chicken and no honey packets. A Popeyes with no chicken🤔

Joseph Thomas

Spicy Chicken

Christopher Agan

Dwayland and the guy in dreads in back look like they keep food lined up. Our food was ready . It was hot and prepared quickly.
Someone was out taking break but seems Wayland is running the show being so friendly and nice to take everyone order and preparing the orders.
Thank you

PMTasha B.

💯 to Dewaylan for his customer service skills, patience from me about my order and his team efforts to the staff in back to keep everything smooth in the front! !
Ya'll look like a good team to have chicken cooked and ready to go!
😁👍
Mgmt should reward this group with a spot award!

Tia Hawkins

Went to popeyes at 8pm. The worker gave us a heads up that anything we ordered would have to be dropped fresh to be cooked. I then proceeded to order the 6 piece Louisiana Garlic wings. She said that they were out of wings. I said “ok never mind, thanks.” As we pulled around, I could see inside the building through the window and the workers were cleaning up. Keep in mind, they do not close until 11pm. So I don’t understand why they were cleaning up so early and why they don’t have ANY meats, but they’re a chicken place. Where are the meats at? I am calling corporate tomorrow. This is unacceptable!

jacquelyn jones

when we pulled up the 2 employees weren’t even inside and there was a line of cars. the food we got was so old we didn’t even eat any of it. the atmosphere smelt HORRIBLE. the inside was disgusting. this place was awful. i seriously don’t recommend it to anyone. and yk im being serious bc i never leave reviews.

Atmosphere: 1

Food: 1

Service: 1

Patti Gillis

We ordered on line using the app. We were told after arriving they could not fill our order. We attempted to cancel the order, reordered there. Took over 30 minutes to get our food. We checked our account the next day and we were still charged for the cancelled order. All attempts by email and app went unanswered. We finally got in touch with an actual person several days later. We were told it was too late to have a refund issued Glad they made their 25.00 off of us, plus the replacement order cost. We will no longer be doing business with Popeyes, too many other options available. Danny's and KFC are far more reputable and appreciate their customers.

Atmosphere: 1

Food: 1

Service: 1

Tristen Lancon

Small portions for price but over all finger lickin good

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: 6 Ghost Pepper Wings, 20pc Signature Chicken Family Meal, Popeyes Apple Pie, Mashed Potatoes with Cajun Gravy, Popeyes Strawberry Biscuits, Popeyes Bone-In Wings

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