They got my order Wrand it seemed like they didn't know what they were doing. And somebody else's order head. hair in a burger. And I heard about one don't - order that somebody else picked up. What they did my order was.They didn't put tomatoes in my happy meals i had 3 of them and in my double quarter.Pound with bacon, one of them was not supposed to have lettuce and a put letters in all of them.But one that was supposed to have lettuce motto was just out screwed up. I will not be going to that McDonald's again. I'll go to Burger King before I go to that . There was only one nice girl there and I don't remember her name. She was the only one that was helping everybody that needed to be helped. And she was supposed to be there for 4 but they called in for 11. The date was.9/14/2025 at 12:19:12 thank you listening.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Big Mac, French Fries, Bacon Egg \u0026 Cheese Biscuit, Cheeseburger, Sausage, Large Fries, Quarter Pounder Hamburger, Quarter Pounder with Cheese, Hash Browns
Natalie Stacey
So im currently here at McDonald’s and the people are so rude here they seriously need to fix their customer service because this is every time I come here they are very rude and disrespectful on so many levels if you go in to order you’ll be standing at the counter for like 10 minutes before someone finally comes to take your order then your approached with an attitude My fries were literally cold and unsalted and I stood at the counter for like 10 minutes before they even acknowledged the fact I was there they had an attitude with me the whole time and lied to me saying they couldn’t print my receipt. The manager on shift at the time was literally wearing a shirt that had half her boobs out this is highly disrespectful in a work environment. Honestly I’d rate it a 0 if possible because this ain’t it at all.
Atmosphere: 2
Food: 3
Service: 1
Jalana Thompson
I ordered a spicy McCrispy and when I go to open the bag when I get home, I find a sandwich with 1 pickle and NO TOP BUN , one bun a piece of chicken and a pickle in the bag.
Atmosphere: 1
Food: 1
Service: 1
bralee babin
They do not listen correctly when you order. my order is wrong almost every time i come here. horrible management.
Atmosphere: 1
Food: 1
Service: 1
Alfonso Rodriguez
Placed my order at the drive thru which was on the screen correct. Get to the window and the girl had added another item that I didn’t ask for. I told her a few times I did not order that. She didn’t give me a receipt so I asked if I was charged for that other item which she then lied and told me no. I check my banking app and notice she did in fact charge me more than what my typical breakfast order is. I mentioned this to her so she asks if I want the item since I paid for it already..I said no so she asked if I wanted anything else which I responded with just a refund. Made me pull forward to get a refund..I walked inside since there was no telling when someone would come out. Waited 10 minutes for this refund.
Atmosphere: 1
Food: 3
Service: 1
Brayan Chan
30min for meal at a fast food is insane
Atmosphere: 2
Food: 1
Service: 1
Justin Whatley
Absolutely trash, got my order wrong and had an attitude about it and tried to argue about it when I had proof on the mobile app...I've lived in Gonzales for 37 years and have never had a bad experience here until today.
Food: 1
Service: 1
sue mire
Worker at drive up wasn't friendly. The big mac was overcooked dried up and the bun almost burnt. The double cheese burger was also overcooked dried up and bun almost burnt. The driest burgers I have ever had. The fries were soggy. Aweful experience! I will stick to Chili's for sure!! They really do have the best burgers in town!!!!
Food: 1
Service: 1
It’s your girl Jaliyah Pikes
I wouldn’t go here if you want efficient service , food or anything for that matter . Sent cold unsalted food back and they just gave it back and gave me my burger upside down , I wish I could say it was a joke bc it actually felt like it all in all at least worker handing food was nice but never again will I be coming back !!!!!!if only they had zero stars 🤦🏾♀️🤦🏾♀️
Shonterrica Bailey
Went in drive through line and ordered a vanilla iced latte. Line was already long and took awhile for me to make it to the first window to pay just for them to tell me after I ordered and waited so long that they didn’t have any vanilla iced latte. This the second time this happened to me at this same location but the first time I went inside and ordered and paid then they told me after I waited inside for awhile that they didn’t have any left .
Totally disgusting. Bathrooms were horrible I should’ve
jason steele
Horrible service. None of the employees have any manners. There wasn't a single car in the drive thru and they still took forever getting the food out. Even asked me to pull up to clear their timer. They could definitely use some customer service training.
Tina Hanson
Food is always fresh from this location
Serenity S
Please avoid. Took an hr for these ppl to make my order wrong 3 times.. don't bother with this place.
Bhavin Desai
Chicken patty was not hot. It was not cook all the way.
They got my order Wrand it seemed like they didn't know what they were doing.
And somebody else's order head. hair in a burger. And I heard about one don't - order that somebody else picked up. What they did my order was.They didn't put tomatoes in my happy meals i had 3 of them and in my double quarter.Pound with bacon, one of them was not supposed to have lettuce and a put letters in all of them.But one that was supposed to have lettuce motto was just out screwed up. I will not be going to that McDonald's again. I'll go to Burger King before I go to that . There was only one nice girl there and I don't remember her name. She was the only one that was helping everybody that needed to be helped. And she was supposed to be there for 4 but they called in for 11. The date was.9/14/2025 at 12:19:12 thank you listening.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Big Mac, French Fries, Bacon Egg \u0026 Cheese Biscuit, Cheeseburger, Sausage, Large Fries, Quarter Pounder Hamburger, Quarter Pounder with Cheese, Hash Browns
So im currently here at McDonald’s and the people are so rude here they seriously need to fix their customer service because this is every time I come here they are very rude and disrespectful on so many levels if you go in to order you’ll be standing at the counter for like 10 minutes before someone finally comes to take your order then your approached with an attitude
My fries were literally cold and unsalted and I stood at the counter for like 10 minutes before they even acknowledged the fact I was there they had an attitude with me the whole time and lied to me saying they couldn’t print my receipt. The manager on shift at the time was literally wearing a shirt that had half her boobs out this is highly disrespectful in a work environment. Honestly I’d rate it a 0 if possible because this ain’t it at all.
Atmosphere: 2
Food: 3
Service: 1
I ordered a spicy McCrispy and when I go to open the bag when I get home, I find a sandwich with 1 pickle and NO TOP BUN , one bun a piece of chicken and a pickle in the bag.
Atmosphere: 1
Food: 1
Service: 1
They do not listen correctly when you order. my order is wrong almost every time i come here. horrible management.
Atmosphere: 1
Food: 1
Service: 1
Placed my order at the drive thru which was on the screen correct. Get to the window and the girl had added another item that I didn’t ask for. I told her a few times I did not order that. She didn’t give me a receipt so I asked if I was charged for that other item which she then lied and told me no. I check my banking app and notice she did in fact charge me more than what my typical breakfast order is. I mentioned this to her so she asks if I want the item since I paid for it already..I said no so she asked if I wanted anything else which I responded with just a refund. Made me pull forward to get a refund..I walked inside since there was no telling when someone would come out. Waited 10 minutes for this refund.
Atmosphere: 1
Food: 3
Service: 1
30min for meal at a fast food is insane
Atmosphere: 2
Food: 1
Service: 1
Absolutely trash, got my order wrong and had an attitude about it and tried to argue about it when I had proof on the mobile app...I've lived in Gonzales for 37 years and have never had a bad experience here until today.
Food: 1
Service: 1
Worker at drive up wasn't friendly. The big mac was overcooked dried up and the bun almost burnt. The double cheese burger was also overcooked dried up and bun almost burnt. The driest burgers I have ever had. The fries were soggy. Aweful experience! I will stick to Chili's for sure!! They really do have the best burgers in town!!!!
Food: 1
Service: 1
I wouldn’t go here if you want efficient service , food or anything for that matter . Sent cold unsalted food back and they just gave it back and gave me my burger upside down , I wish I could say it was a joke bc it actually felt like it all in all at least worker handing food was nice but never again will I be coming back !!!!!!if only they had zero stars 🤦🏾♀️🤦🏾♀️
Went in drive through line and ordered a vanilla iced latte. Line was already long and took awhile for me to make it to the first window to pay just for them to tell me after I ordered and waited so long that they didn’t have any vanilla iced latte. This the second time this happened to me at this same location but the first time I went inside and ordered and paid then they told me after I waited inside for awhile that they didn’t have any left .
Restaurantji Recommends
Totally disgusting. Bathrooms were horrible I should’ve
Horrible service. None of the employees have any manners. There wasn't a single car in the drive thru and they still took forever getting the food out. Even asked me to pull up to clear their timer. They could definitely use some customer service training.
Food is always fresh from this location
Please avoid. Took an hr for these ppl to make my order wrong 3 times.. don't bother with this place.
Chicken patty was not hot. It was not cook all the way.
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