Starbucks

Tangier Outlet Mall, 2530 Steven B Tanger St, Gonzales
(225) 647-7679

Recent Reviews

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S. Hoppe

As I customer who buys in store you wait forever. Drive through and app order get preferred treatment.

Mike Raemisch

Never have a bad cup of coffee

Service: 5

Terrica Holland

I visited this location specifically to order two Medicine Balls, but instead I was given water and lemonade with peppermint syrup. It was definitely not what I asked for. I usually come in the mornings and the service is consistently better, but this particular visit was in the afternoon and the experience didn’t match what I’m used to. I hope this was just an off day, because the morning team normally does a great job.

Atmosphere: 2

Food: 2

Service: 2

Zuly Anahi

Amazing Starbucks! Friendly baristas, fast service, and my drink was made perfectly. Always a great experience

Atmosphere: 5

Food: 5

Service: 5

Christina Helton

Terrible experience here. I get the same coffee every time and they mess it up..every time and then have the worst attitude when asked to fix it. Customer service is a 0 because they try to glare at you and intimidate you by asking for what you’re paying for to be made correctly. If you don’t like your job in CUSTOMER SERVICE then don’t show up . 10/10 would NOT recommend this location

Food: 1

Service: 1

Adrian Hyde

Busy location, but the staff are pleasant and fast.

Atmosphere: 5

Food: 5

Service: 5

SHephali Kadia

Chase was amazing !! Went above and beyond to make sure we loved our drink!

Atmosphere: 5

Food: 5

Service: 5

Sally Wightkin

I freaking love Starbucks! I feel sorry for those that are haters! They just don't get it, do they?

Tara Hudson

Only been to Starbucks a handful of times over the years. I decided to go two days in a row to Tanger. Andy was great and very helpful yet Jason made me go around again after ordering a drink for a friend just bc he claimed he can’t add anything (a sandwich) at the window. There was absolutely NOBODY in line! If I wasn’t getting something for a coworker, I would have left! I will never go back to this location again. The sandwiches aren’t good anyway. I’ll find a different place to get my coworkers coffees.

Atmosphere: 3

Food: 3

Service: 3

Kenneth Mcbride

It's to early in the morning for attitudes. Decided to stop by the gonzales location instead I should have went to the one by five guys in baton rouge they have a better atmosphere and they are helpful. I was told they couldn't blend my ice tea but the other locations had no problem doing it. I will not be returning to this location. The person taking the orders gave the headset to someone else.

Atmosphere: 1

Food: 1

Service: 1

Kiara Camacho

Always messing up my orders and my orders are simple !

Claire MacAulay

I normally love Starbucks and the locations back home are always friendly and accommodating. If I ever forget something, they kindly let me add it at the window without an issue. Unfortunately, this location was the complete opposite.

When I asked to add to my order at the window, the barista was rude and flat-out refused, claiming it was “peak hour.” It most definitely was not, there were no long lines or busy rush to justify the attitude. Instead of providing the same great customer service I’ve always experienced elsewhere, I was dismissed and made to feel like an inconvenience.

Starbucks is known for consistency and kindness, but this store failed to represent that standard. Very disappointing visit.

& my drink tasted like shit.

Alec Hartman

Got annoyed when I asked my drink to be made hot and yelled that they couldn't make a frappe. I was not asking for a frappe. Honestly worst experience I have ever had with Starbucks. Do not recommend

Atmosphere: 1

Service: 1

Chris Mack

Nice customer service

Atmosphere: 5

Food: 5

Service: 5

Maria C

I really love everyone who works the morning shift. I’m literally there every morning and I’m never disappointed. Everyone is so sweet, always leaving me little messages on my drinks and food. If I can name all of y’all I would.

Atmosphere: 5

Food: 5

Service: 5

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