This is my favorite coffee shop by far! I love staff and service SO much, and I come here everyday. Most staff members know me by name now. This is why it pains me to write this, but I am disappointed. There is one employee named Sydney who ALWAYS messes up my order (the same one I get every single day) and then she always has an attitude about fixing her mistake. For example, I always get a flat lid on my VENTI drinks..and I ALWAYS say it at the speaker. I order my usual, flat lid and venti and I get a big lid in a tall cup? So I simply express that’s not what I ordered and that I needed the bigger size with a flat lid. After this, the lovely window lady tells Sydney the problem and Sydney chose to yell loud enough for me to hear her that “she needs to say that at the box” like excuse me? How unprofessional, wrong, and INCORRECT. Every other order taker is so lovely and even writes my name on the cup because they know my order so well. I expressed to Sydney that I DID state my entire order at the box and she ignored me. Her solution to making my drink the wrong size was to pour the smaller drink into a bigger cup and add ice with more cold foam. This is unacceptable..especially on a Monday morning at 7am. This is the second time Sydney has completely messed up my order and had an attitude about it, thus my review.
Atmosphere: 5
Food: 3
Service: 5
Amber Damare
Really nice people working the drive thru. Great customer service and delicious drink.
Atmosphere: 5
Food: 5
Service: 5
Somaline Thomas
I pay full price pls gave me full drink
Food: 1
I AM
I just want to recognize one young lady who served me at this establishment.. her name is Rebekah. Thank you Rebekah! This employee gave me great customer service and she answered every question I had about a specific drink. And trust me, I'm very inquisitive, and she was patient and informative, and KIND... GOOD CUSTOMER SERVICE IS HARD TO COME BY, AND THIS YOUNG LADY DESERVES A RAISE! THANKS AGAIN, I REALLY APPRECIATE IT! NEXT TIME I COME BACK TO THIS TOWN, I WILL BE VISITING THIS Starbucks, again...... JUST because of REBEKAH😊✌️
Atmosphere: 5
Food: 5
Service: 5
Alexa Laike
This store would love to have their espresso machine checked. I’ve taken coffee back several times because it’s watery and weak. They told me about the machine and how when a tech gets there they insist it’s performing as expected. So, how about, say, a NEW machine?
Hailey Katicilla
I come here to study a lot and everyone here is super nice. I didn't know what drink I wanted when I first started coming and the barista Alaysia was super patient and gave me a couple options from some flavors I liked and I get the drink every time now. I love the lighting too.
Atmosphere: 5
Food: 5
Service: 5
John Barrett
Alayisa and Brady always to a wonderful job making my drinks perfectly!!
Shay Callegan Gulotta
The team members were great!
Steven
Great customer service! Both baristas walked my items out to me at the table I was busy working from. Talk about above and beyond for a Starbucks!
Kylie Carrier
I’ve only ever had amazing experiences at this Starbucks since they opened. Fast, kind, and accurate every time!
Gave me a venti when I asked for a trenta and charged me for a trenta. Didn’t realize until I was too far way to turn.
Amber Bourgeois
Very great experience
Dylan Collins
Was my first time going inside worker was very nice and the coffee was great
Ridge Roccaforte
To the girl at the window who made my coffee on thanksgiving day early in the morning : that was the best mocha coffee ive ever had in my life. You deserve an award. quick service and awesome staff.
This is my favorite coffee shop by far! I love staff and service SO much, and I come here everyday. Most staff members know me by name now. This is why it pains me to write this, but I am disappointed. There is one employee named Sydney who ALWAYS messes up my order (the same one I get every single day) and then she always has an attitude about fixing her mistake. For example, I always get a flat lid on my VENTI drinks..and I ALWAYS say it at the speaker. I order my usual, flat lid and venti and I get a big lid in a tall cup? So I simply express that’s not what I ordered and that I needed the bigger size with a flat lid. After this, the lovely window lady tells Sydney the problem and Sydney chose to yell loud enough for me to hear her that “she needs to say that at the box” like excuse me? How unprofessional, wrong, and INCORRECT. Every other order taker is so lovely and even writes my name on the cup because they know my order so well. I expressed to Sydney that I DID state my entire order at the box and she ignored me. Her solution to making my drink the wrong size was to pour the smaller drink into a bigger cup and add ice with more cold foam. This is unacceptable..especially on a Monday morning at 7am. This is the second time Sydney has completely messed up my order and had an attitude about it, thus my review.
Atmosphere: 5
Food: 3
Service: 5
Really nice people working the drive thru. Great customer service and delicious drink.
Atmosphere: 5
Food: 5
Service: 5
I pay full price pls gave me full drink
Food: 1
I just want to recognize one young lady who served me at this establishment.. her name is Rebekah. Thank you Rebekah! This employee gave me great customer service and she answered every question I had about a specific drink. And trust me, I'm very inquisitive, and she was patient and informative, and KIND...
GOOD CUSTOMER SERVICE IS HARD TO COME BY, AND THIS YOUNG LADY DESERVES A RAISE! THANKS AGAIN, I REALLY APPRECIATE IT! NEXT TIME I COME BACK TO THIS TOWN, I WILL BE VISITING THIS Starbucks, again......
JUST because of REBEKAH😊✌️
Atmosphere: 5
Food: 5
Service: 5
This store would love to have their espresso machine checked. I’ve taken coffee back several times because it’s watery and weak. They told me about the machine and how when a tech gets there they insist it’s performing as expected. So, how about, say, a NEW machine?
I come here to study a lot and everyone here is super nice. I didn't know what drink I wanted when I first started coming and the barista Alaysia was super patient and gave me a couple options from some flavors I liked and I get the drink every time now. I love the lighting too.
Atmosphere: 5
Food: 5
Service: 5
Alayisa and Brady always to a wonderful job making my drinks perfectly!!
The team members were great!
Great customer service! Both baristas walked my items out to me at the table I was busy working from. Talk about above and beyond for a Starbucks!
I’ve only ever had amazing experiences at this Starbucks since they opened. Fast, kind, and accurate every time!
Restaurantji Recommends
Gave me a venti when I asked for a trenta and charged me for a trenta. Didn’t realize until I was too far way to turn.
Very great experience
Was my first time going inside worker was very nice and the coffee was great
To the girl at the window who made my coffee on thanksgiving day early in the morning : that was the best mocha coffee ive ever had in my life. You deserve an award. quick service and awesome staff.
Best coffee in Louisiana
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