I’m leaving this review in the hopes that a manager sees it. I came into Taco Bell today to pick up two delivery orders for DoorDash. One of them being very large, and the only reason that I accepted the order in the first place. When I walked in, there was an order already ready, however, it was not mine. When I told them that I was picking up two orders one for Katie and one for Justin, they said OK and that they’d go check on it. They came back again and asked again what I needed and I told them. And the lady in the back said I’m the only one making orders. It might be a while and I asked simply how long. And she could not give me an order number. She just said that she had a bunch of drive-through orders. And I said I think that you should prioritize DoorDash as much as drive-through. And the guy at the drive-through counter countered me back saying that people in the drive-through can’t wait 20 minutes for their food. But apparently DoorDash can wait a long long time for their orders because I was there for at least 10 minutes if not, 15. I asked twice how much longer it would be on the orders and they never could give me an amount. In the end, they gave me the second order, before the first one was even finished and when I asked again about the larger order, they told me that if I had a problem, they’d call the cops. And I said I just need to know how long so I can let my clients know.And then both of the employees began being rude to me about me needing the order, they both got very defensive about their own jobs, the guy at the drive-through window starts telling me that he DoorDash is so me having to wait at Taco Bell doesn’t make me lose any money and I’m literally like trying to tell him. Yes time is money and so me standing here for 15 minutes waiting for an order definitely cost me money. It makes me lose money anyway. and in the end, the staff threatened to call the cops on me because I was just asking them to do their job and get my clients order ready I would love for a manager from this location to get back to me because I’d really like to talk to you about your employees. And the order that I did get to deliver they didn’t even give me a drink poor poor professionalism.
Georgia K
Always getting the order wrong when there's literally only one substitution. Im never eating here again , rather go to chipotle anyway (who has never gotten an order wrong, even with multiple substitutions) bye taco bell 👋
Atmosphere: 3
Food: 1
Service: 1
Jack Somia
This Taco Bell consistently has horrible service. I’ve ordered here several times and each and every time without fail my order is wrong. I’ve even tried on DoorDash and that is even worse. It’s like they don’t even care about their customers at all. Practically throwing the food at you through the window like you’re the inconvenience. NEVER going back!
Atmosphere: 1
Food: 1
Service: 1
Jamie Perry
Sometimes they do very well and other times it's horrible. Im unsure if the workers just can't be consistent or the manager can't keep the same employees.
Atmosphere: 3
Food: 3
Service: 2
Skye Monkey
This location needs a whole revamp, the employees always look miserable and make you feel like an inconvenience even if they’re not busy. Every time I order from here I PAY for a large Baja blast freeze and every single time without fail, they give me a medium that’s only filled up 3/4 of the way. And anytime I order any type of sauce from here I never receive it even tho I’m paying $1+ for each sauce. Everything is over priced to begin with so I would at least like to receive what I’m paying for.
Atmosphere: 1
Food: 2
Service: 1
Autumn
We are one our way home from a concert in New Orleans. I ordered on the app ahead of time. (I know they don’t make it until you get there and you are checked in, I work at Taco Bell.) I’m guessing the AI was down because they have a sign that says pull with an arrow pointing towards the window. We get to the window and tell them we had a mobile order. They handed it out fairly quickly. My order was 3 build your own boxes, a steak quesadilla, and all together we had 4 drinks. We got handed the quesadilla in a large bag with no napkins, we weren’t asked if we wanted any sauce. We got handed 2 boxes instead of 3. We told them we had 3 boxes and a lady comes to the window and says they put 2 orders in one box and a separate order in the other. The worker at the dt just looked confused and didn’t look like she wanted to be there. I was missing a cinnamon twist. I got a cheesy bean & rice burrito no beans add steak. It was very dry and the ingredients did not taste fresh at all. I am feeling sick after eating just the burrito. I am a strictly DT worker at my Taco Bell and I could put that order together no problem, no missing items, made correctly, and all in their own box like it’s supposed to be. They obviously don’t know how to prepare and bag food. They need to be trained the correct way. Never have I ever been to a Taco Bell this lazy and that serves such nasty food. Do better.
Atmosphere: 1
Food: 1
Service: 1
Camden Heintze
Food is always like soggy and old, people are rude and have no emotion. Orders always wrong overall terrible
Atmosphere: 1
Food: 2
Service: 1
Dawn Means
People there just didn't seem to want to be there or anywhere really. Just unpleasant attitudes. Food is always just ok.
Atmosphere: 2
Food: 4
Service: 3
Halie Powers
Employees were nice and the service was surprisingly fast but very disappointed with my food, why is the steak quesadilla almost $7 when this is what is on it?? Barely any steak and cheese, half of my quesadilla didn’t even have any steak and a sprinkle of cheese! I love me some Taco Bell but I’m not spending the price they want for the portion of food there serving!
Atmosphere: 3
Food: 2
Service: 4
Shena Marson
Well, I was able to order what I wanted to drink for the order from the app when I arrived at the drive-through, there was a written sign in black marker stating that there was no ice no freezes only water and lemonade available thankfully, I thought I was safe because I ordered lemonade until I was Notified that they no longer had eliminated either only water with no ice. I said well can you throw in a couple of extra soft tacos only to get a no mail but you can get a refund from customer service through the app which I am already gonna make the astute assumption That they probably won’t answer but if they do, I’ll give an extra star. On a lighter note the girl at the window was friendly and it was observant of my Furbaby in my lap with a genuine compliment. I hope all the food is right because it’s dark and I haven’t been able to look at it yet. Food was great. Service lost a store because they only gave us three napkins for two combo boxes and out of all those sauces NOT! one hot sauce, which was specifically clicked on the app link also did not provide utensils and drinks. Sure would’ve been nice.
I have been coming here every other Friday for 8 years. We get no onion burritos every time. They have only messed this up once. Amazing stats. 207/208! Great job.
Atmosphere: 5
Food: 5
Service: 5
Candace Ducote
As usual my order was missing something and I had to go back. I keep thinking that may be 1 day this location will get my order right and everything will be made correctly like I ordered and nothing will be missing. But every time I go I am proven wrong and they screw something up. Management needs to tighten up.
Atmosphere: 1
Food: 3
Service: 2
Tildy Dae
Nothing like the photos and according to woman in the photo it's accurate. Don't waste your money here.
Atmosphere: 1
Food: 1
Service: 1
Deb L.
Fast & friendly service.
ZeroChillz- Gaming
Food was really good and fresh ! Staff was nice and efficient
I’m leaving this review in the hopes that a manager sees it. I came into Taco Bell today to pick up two delivery orders for DoorDash. One of them being very large, and the only reason that I accepted the order in the first place. When I walked in, there was an order already ready, however, it was not mine. When I told them that I was picking up two orders one for Katie and one for Justin, they said OK and that they’d go check on it. They came back again and asked again what I needed and I told them. And the lady in the back said I’m the only one making orders. It might be a while and I asked simply how long. And she could not give me an order number. She just said that she had a bunch of drive-through orders. And I said I think that you should prioritize DoorDash as much as drive-through. And the guy at the drive-through counter countered me back saying that people in the drive-through can’t wait 20 minutes for their food. But apparently DoorDash can wait a long long time for their orders because I was there for at least 10 minutes if not, 15. I asked twice how much longer it would be on the orders and they never could give me an amount. In the end, they gave me the second order, before the first one was even finished and when I asked again about the larger order, they told me that if I had a problem, they’d call the cops. And I said I just need to know how long so I can let my clients know.And then both of the employees began being rude to me about me needing the order, they both got very defensive about their own jobs, the guy at the drive-through window starts telling me that he DoorDash is so me having to wait at Taco Bell doesn’t make me lose any money and I’m literally like trying to tell him. Yes time is money and so me standing here for 15 minutes waiting for an order definitely cost me money. It makes me lose money anyway. and in the end, the staff threatened to call the cops on me because I was just asking them to do their job and get my clients order ready I would love for a manager from this location to get back to me because I’d really like to talk to you about your employees. And the order that I did get to deliver they didn’t even give me a drink poor poor professionalism.
Always getting the order wrong when there's literally only one substitution. Im never eating here again , rather go to chipotle anyway (who has never gotten an order wrong, even with multiple substitutions) bye taco bell 👋
Atmosphere: 3
Food: 1
Service: 1
This Taco Bell consistently has horrible service. I’ve ordered here several times and each and every time without fail my order is wrong. I’ve even tried on DoorDash and that is even worse. It’s like they don’t even care about their customers at all. Practically throwing the food at you through the window like you’re the inconvenience. NEVER going back!
Atmosphere: 1
Food: 1
Service: 1
Sometimes they do very well and other times it's horrible. Im unsure if the workers just can't be consistent or the manager can't keep the same employees.
Atmosphere: 3
Food: 3
Service: 2
This location needs a whole revamp, the employees always look miserable and make you feel like an inconvenience even if they’re not busy. Every time I order from here I PAY for a large Baja blast freeze and every single time without fail, they give me a medium that’s only filled up 3/4 of the way. And anytime I order any type of sauce from here I never receive it even tho I’m paying $1+ for each sauce. Everything is over priced to begin with so I would at least like to receive what I’m paying for.
Atmosphere: 1
Food: 2
Service: 1
We are one our way home from a concert in New Orleans. I ordered on the app ahead of time. (I know they don’t make it until you get there and you are checked in, I work at Taco Bell.) I’m guessing the AI was down because they have a sign that says pull with an arrow pointing towards the window. We get to the window and tell them we had a mobile order. They handed it out fairly quickly. My order was 3 build your own boxes, a steak quesadilla, and all together we had 4 drinks. We got handed the quesadilla in a large bag with no napkins, we weren’t asked if we wanted any sauce. We got handed 2 boxes instead of 3. We told them we had 3 boxes and a lady comes to the window and says they put 2 orders in one box and a separate order in the other. The worker at the dt just looked confused and didn’t look like she wanted to be there. I was missing a cinnamon twist. I got a cheesy bean & rice burrito no beans add steak. It was very dry and the ingredients did not taste fresh at all. I am feeling sick after eating just the burrito. I am a strictly DT worker at my Taco Bell and I could put that order together no problem, no missing items, made correctly, and all in their own box like it’s supposed to be. They obviously don’t know how to prepare and bag food. They need to be trained the correct way. Never have I ever been to a Taco Bell this lazy and that serves such nasty food. Do better.
Atmosphere: 1
Food: 1
Service: 1
Food is always like soggy and old, people are rude and have no emotion. Orders always wrong overall terrible
Atmosphere: 1
Food: 2
Service: 1
People there just didn't seem to want to be there or anywhere really. Just unpleasant attitudes. Food is always just ok.
Atmosphere: 2
Food: 4
Service: 3
Employees were nice and the service was surprisingly fast but very disappointed with my food, why is the steak quesadilla almost $7 when this is what is on it?? Barely any steak and cheese, half of my quesadilla didn’t even have any steak and a sprinkle of cheese! I love me some Taco Bell but I’m not spending the price they want for the portion of food there serving!
Atmosphere: 3
Food: 2
Service: 4
Well, I was able to order what I wanted to drink for the order from the app when I arrived at the drive-through, there was a written sign in black marker stating that there was no ice no freezes only water and lemonade available thankfully, I thought I was safe because I ordered lemonade until I was Notified that they no longer had eliminated either only water with no ice. I said well can you throw in a couple of extra soft tacos only to get a no mail but you can get a refund from customer service through the app which I am already gonna make the astute assumption That they probably won’t answer but if they do, I’ll give an extra star. On a lighter note the girl at the window was friendly and it was observant of my Furbaby in my lap with a genuine compliment. I hope all the food is right because it’s dark and I haven’t been able to look at it yet. Food was great. Service lost a store because they only gave us three napkins for two combo boxes and out of all those sauces NOT! one hot sauce, which was specifically clicked on the app link also did not provide utensils and drinks. Sure would’ve been nice.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
I have been coming here every other Friday for 8 years. We get no onion burritos every time. They have only messed this up once. Amazing stats. 207/208! Great job.
Atmosphere: 5
Food: 5
Service: 5
As usual my order was missing something and I had to go back. I keep thinking that may be 1 day this location will get my order right and everything will be made correctly like I ordered and nothing will be missing. But every time I go I am proven wrong and they screw something up. Management needs to tighten up.
Atmosphere: 1
Food: 3
Service: 2
Nothing like the photos and according to woman in the photo it's accurate. Don't waste your money here.
Atmosphere: 1
Food: 1
Service: 1
Fast & friendly service.
Food was really good and fresh ! Staff was nice and efficient
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