In my experience the few times I’ve been to the China King in Gramercy they don’t speak if you are a person of color, they act like you are not there until you are ready to order. In my opinion Customer Service is a BIG part of having a GREAT business and they are not giving that. When I told the young lady about her greeting people when they come in she looked at me like she didn’t know what I was saying and the guy came from the back and stated she was on the phone, my response was “no she was not on the phone, she just didn’t greet us and this is not the first time.” What businesses don’t understand is how you treat your customers is a reflection on you as a person.
Atmosphere: 1
Food: 3
Service: 1
Christina Louque
Ordered shrimp fried rice no onions. Opened it. Had onions. Told the cashier guy. He said I didn't say that and closed the window. Get home barely any shrimp in it. This has happened 3 times.
Atmosphere: 1
Food: 1
Service: 1
Malcolm A
Food is always good. Great service. Very fast.
Atmosphere: 5
Food: 5
Service: 5
Caleb Grubbs
Amazing customer service and wait time from Ashley. Most definitely coming back
Atmosphere: 5
Food: 5
Service: 5
Ty Broden
Barely anything on the buffet but you get charge for the buffet. Stay for about an hour and towards the end stuff start to get refilled. But get charge for a full buffet THAT THEY DIDN'T HAVE! They was too focus on to go orders instead of refilling the buffet! Never going back again that’s ridiculous. And instead of saying sorry you get a misunderstood person tell you that you pay for what you eat but all you ate was the damn noodles and rice and a few old pieces of chicken they had as strips. AND ASK MANY TIMES ABOUT IT BEING REFILLED AND GOT JUST AN “OKAY”. I wish I would have taken photos since he kept asking where it’s empty at, bring yourself around the register and you will see the empty container with damn crumbs in it
Atmosphere: 1
Food: 1
Service: 1
Sherett Maree (Bijou)
*still* Consistent and delicious. Never disappointed and always satisfied. China King is a staple in our community!
Atmosphere: 5
Food: 5
Service: 5
jgaines295
The food here is pretty good. Definitely worth the money
Atmosphere: 2
Food: 4
Service: 5
Micaela Gusman
This restaurant is the best
Atmosphere: 4
Food: 4
Service: 4
Emilia Poitra
My husband and I love this place. We always come here for the delicious food and the people who work here are very freindly.
Atmosphere: 5
Food: 5
Service: 5
Samantha Mcclain
Place is terrible i paid for extra sauce and it wasn't giving to me on my cheese shrimp they are rule and a get over I will never buy anything from this place again very upset my dry cheese shirmp this not what I paid for ?
Worst chinese food I've ever had. I have never seen curry shrimp that looked like this. It was not spicy and seemed to be the wrong order. I was told I could return and they would give me some hot mustard. It was very very bland. The shrimp egg rolls were more like oil with shrimp. My first and last time there.
Atmosphere: 3
Food: 1
Service: 1
Pernell Roberts
I order take out from this place about twice a month. The shrimp egg rolls are excellent. I like the fried fish with shrimp fried rice. The frog legs are good too.
Atmosphere: 5
Food: 5
Service: 5
Jay Washington
Saturday, February 3rd was my second time visiting this place. The first time I was only there briefly picking up a friend's order for him. So my interaction with the cashier was at a minimum. However, my visit on Saturday was horrible. I did not place a to-go order because it was only for me. So I had time to waste. The gentleman taking the order was very rude, his customer service sucked. He seemed to be in a rush and had no entrance in waiting on me. I know I ordered cheese shrimp, but somehow he heard cheese chicken. I wasn't even a receipt until after I had gotten my food or I would have seen it before. I am new to the area, and I am trying to feel my way around the town. But this is a place I will not visit again. The food was not great at all. They had a buffet that looked as tho they offered a variety of options. But still isn't enough for me to return.
Atmosphere: 2
Food: 5
Service: 2
vera keller
Some of the food was cold fried products were too
Atmosphere: 3
Food: 3
Service: 3
Alexander Martinez
They never have fish ready when I go I always have to be hungry waiting
In my experience the few times I’ve been to the China King in Gramercy they don’t speak if you are a person of color, they act like you are not there until you are ready to order. In my opinion Customer Service is a BIG part of having a GREAT business and they are not giving that. When I told the young lady about her greeting people when they come in she looked at me like she didn’t know what I was saying and the guy came from the back and stated she was on the phone, my response was “no she was not on the phone, she just didn’t greet us and this is not the first time.” What businesses don’t understand is how you treat your customers is a reflection on you as a person.
Atmosphere: 1
Food: 3
Service: 1
Ordered shrimp fried rice no onions. Opened it. Had onions. Told the cashier guy. He said I didn't say that and closed the window. Get home barely any shrimp in it. This has happened 3 times.
Atmosphere: 1
Food: 1
Service: 1
Food is always good. Great service. Very fast.
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service and wait time from Ashley. Most definitely coming back
Atmosphere: 5
Food: 5
Service: 5
Barely anything on the buffet but you get charge for the buffet. Stay for about an hour and towards the end stuff start to get refilled. But get charge for a full buffet THAT THEY DIDN'T HAVE! They was too focus on to go orders instead of refilling the buffet! Never going back again that’s ridiculous. And instead of saying sorry you get a misunderstood person tell you that you pay for what you eat but all you ate was the damn noodles and rice and a few old pieces of chicken they had as strips. AND ASK MANY TIMES ABOUT IT BEING REFILLED AND GOT JUST AN “OKAY”. I wish I would have taken photos since he kept asking where it’s empty at, bring yourself around the register and you will see the empty container with damn crumbs in it
Atmosphere: 1
Food: 1
Service: 1
*still* Consistent and delicious. Never disappointed and always satisfied. China King is a staple in our community!
Atmosphere: 5
Food: 5
Service: 5
The food here is pretty good. Definitely worth the money
Atmosphere: 2
Food: 4
Service: 5
This restaurant is the best
Atmosphere: 4
Food: 4
Service: 4
My husband and I love this place. We always come here for the delicious food and the people who work here are very freindly.
Atmosphere: 5
Food: 5
Service: 5
Place is terrible i paid for extra sauce and it wasn't giving to me on my cheese shrimp they are rule and a get over I will never buy anything from this place again very upset my dry cheese shirmp this not what I paid for ?
Restaurantji Recommends
Worst chinese food I've ever had. I have never seen curry shrimp that looked like this. It was not spicy and seemed to be the wrong order. I was told I could return and they would give me some hot mustard. It was very very bland. The shrimp egg rolls were more like oil with shrimp. My first and last time there.
Atmosphere: 3
Food: 1
Service: 1
I order take out from this place about twice a month. The shrimp egg rolls are excellent. I like the fried fish with shrimp fried rice. The frog legs are good too.
Atmosphere: 5
Food: 5
Service: 5
Saturday, February 3rd was my second time visiting this place. The first time I was only there briefly picking up a friend's order for him. So my interaction with the cashier was at a minimum. However, my visit on Saturday was horrible. I did not place a to-go order because it was only for me. So I had time to waste. The gentleman taking the order was very rude, his customer service sucked. He seemed to be in a rush and had no entrance in waiting on me. I know I ordered cheese shrimp, but somehow he heard cheese chicken. I wasn't even a receipt until after I had gotten my food or I would have seen it before. I am new to the area, and I am trying to feel my way around the town. But this is a place I will not visit again. The food was not great at all. They had a buffet that looked as tho they offered a variety of options. But still isn't enough for me to return.
Atmosphere: 2
Food: 5
Service: 2
Some of the food was cold fried products were too
Atmosphere: 3
Food: 3
Service: 3
They never have fish ready when I go I always have to be hungry waiting
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