I’ve been to Terry Starbucks so many years. I seen many employees come and goes. Some are successful and some are friends till nowadays since they left tha place. Some employees there are horrible. I spend my money wisely fatefully every day 2-4x a day but they talked bout me like I to get FREE coffee when I come in. When my coffee not made right I asked nicely or some time I’m scared to ask because knowing they’ll get offended. I spend a cup at $7.10x2 every morning and if my kids wants their, would be more. this morning I’d spend almost $50, the shift manager (Dawn) and (Vanessa) told them employees when I left the store that I always wanted Free Free Free coffees. Employees shouldn’t talk bout customers no matter what. I seen them two with my own eyes, rolled their eyes at customers or not talking to them and gave people that madness face all the times. That the reason why I don’t talk to them. I spend my money and still got treated like I’m begging. C’on ladies, if you both feels like y’all both too high class then y’all shouldn’t be at that place making people coffees, right? Especially Dawn, talked to customer very rude and Vanessa, some days , she show all on her face that she got bad day some she just quite not speak likePeople owed them some thing. Dam shame! Donnie, Nani, Mandie, Daniel, Liz , Shannon and Uly. I love those people so much. I’ll stop coming there. I paid and my money and tips y’all, still talking bout me? SMH… I hope the cooperate can see this. If Dawn and Venessa run that store I promise, you guys will loose many many customers. The customers service sucks when they both are there and that look at people face like every one walk in owed you guys some thing. SMH
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Iced Caramel Macchiato with Cold Foam, Cake Pops, Croissant, Poor Version of Espresso, Ice White Moca Vanilla Sweet Cream Foam, Cheese Danish
Zachary Rigel
Probably one of the nicest and cleaner Starbucks I've been in in along time. I especially loved the murals and artwork. The chairs and dinning room layout was homely and nice. This is the kinda coffee shop you want to go sit and hang with friends. Reminds me of the good Starbucks I've seen abroad in Japan and Spain. Alot better than the mundane and sleepy college coffee shops I've seen back in North Carolina. I just wish they would grind my beans the right grind size.Kid-friendliness: My kids are loud and hyper and they had plenty of room to not bother people.
The girl gave me vanilla sweet cream foam instead of oat milk foam and I’m extremely lactose intolerant not to mention I’m also vegan. Got my drink again and it still had cow milk In it.
Alice Anne
You either get the best people to walk the Earth here like Kassandra, nice, sweet, friendly, very personable, or you get people like Mando who literally look like they could not care less to be there and it is an inconvenience for you to be at that store while they are working. It’s so aggravating because it’s a complete coin toss as to who you get. The drinks are good, but I noticed the difference in care, and and how the drinks are made when you have the right people working. The fact that a person pulls up to the window and can’t even be given an iota of acknowledgment is ridiculous and then to walk off and be gone without a word said to you?? like you literally work in the customer service business, you think you’d have a little bit better of a demeanor, let alone etiquette. I’m not saying she has to genuinely be happy, just don’t make me feel depressed by looking at you.
Atmosphere: 2
Food: 5
Service: 1
Jason Wood
Really busy, but a nice place for coffee and fast service.
Atmosphere: 5
Food: 5
Service: 5
Courtney O.
Just on one of my many coffee runs, enjoying London Fog Latte and Cinnamon Dulce Latte. They are both great if you haven't tried them before. The service has also improved abunch in the past 2 years I have been coming here!
Jenan S.
it supports genocide!!!!! im never ever getting starbucks there bunch of other better local coffee shops
Imani Shelton
I don’t care what Starbucks I go too, my hot White Mocha is never made correct!! The only thing at this point I can give 5 starts to is the breakfast! I had a favorite Starbucks store, and they started failing with the same drink, the another one, now this one o decided to start paying for a extra shot, and the coffee is still a fail!! I’ll continue to take a break from the the Starbucks stores!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poor Version of Espresso
Hunter Michelle
The absolute nicest Starbucks staff I have ever encountered! Several "good mornings" and "have a great day" from different staff members. They were extremely busy but still got both coffees in less than a
Atmosphere: 5
Food: 5
Service: 5
KJ Miller
Starting your morning with the expectations of ordering your favorite drink and breakfast item and being disappointed every time and receiving an attitude after waiting for at least 4 minutes at the register to order is why I will not return. I’ve had my name written in their “book” for replacement drinks or free drinks at least 8 times since I got stationed here. If I order a drink requiring almond or Oatmilk DAIRY has been used in MULTIPLE OCCASIONS however today I simply mentioned that my order was placed via the app after waiting for a prolonged time at the register. The shift lead gave me an attitude so I request a refund and she didn’t bother to review my exact charges and shorted me 0.88. I requested management who corrected the refund and provided me my order promptly but no one should have to deal with this drama first thing in the morning at all. The military members have to settle for this particular Starbs due to location. It’s time for training and new staff.
Delicious, peppermint hot cocoa and feta spinach wrap!! Great service!!
Atmosphere: 5
Food: 5
Service: 5
Google User
I want to give a shoutout to Donavon. I have been to this Starbucks for YEARS… it’s the only Starbucks near my house. Donavon is very kind and helpful. Most managers or shift leaders are rude and don’t care about their customers but I’m happy to say, he does and I am very grateful!
Atmosphere: 5
Food: 5
Service: 5
Andres
This Starbucks is always busy which is understandable but when you want to study you are faced with a busy restaurant of people who are talking PLUS the LOUD speakers that always blast MUSIC way louder then they should be making this a nightmare of a study environment. This is why I never study here and always go to other coffee shops that play their music at low volumes or no music at all like PJ’s coffee or CC’s. I wish Starbucks was like this because i like their drinks but not the environment. Customer service is good tho and the drinks are too.
Harold H.
The food did not have enough seasoning service was slowPlace needs cleaning But still nice
CCLs Creative Solutions LLC
Decent SB. But definitely not in an ideal spot for some. It's tight to turn and park. It was convenient to stop since it was on my route TO work.
I’ve been to Terry Starbucks so many years. I seen many employees come and goes. Some are successful and some are friends till nowadays since they left tha place. Some employees there are horrible. I spend my money wisely fatefully every day 2-4x a day but they talked bout me like I to get FREE coffee when I come in. When my coffee not made right I asked nicely or some time I’m scared to ask because knowing they’ll get offended. I spend a cup at $7.10x2 every morning and if my kids wants their, would be more. this morning I’d spend almost $50, the shift manager (Dawn) and (Vanessa) told them employees when I left the store that I always wanted Free Free Free coffees. Employees shouldn’t talk bout customers no matter what. I seen them two with my own eyes, rolled their eyes at customers or not talking to them and gave people that madness face all the times. That the reason why I don’t talk to them. I spend my money and still got treated like I’m begging. C’on ladies, if you both feels like y’all both too high class then y’all shouldn’t be at that place making people coffees, right? Especially Dawn, talked to customer very rude and Vanessa, some days , she show all on her face that she got bad day some she just quite not speak likePeople owed them some thing. Dam shame! Donnie, Nani, Mandie, Daniel, Liz , Shannon and Uly. I love those people so much. I’ll stop coming there. I paid and my money and tips y’all, still talking bout me? SMH… I hope the cooperate can see this. If Dawn and Venessa run that store I promise, you guys will loose many many customers. The customers service sucks when they both are there and that look at people face like every one walk in owed you guys some thing. SMH
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Iced Caramel Macchiato with Cold Foam, Cake Pops, Croissant, Poor Version of Espresso, Ice White Moca Vanilla Sweet Cream Foam, Cheese Danish
Probably one of the nicest and cleaner Starbucks I've been in in along time. I especially loved the murals and artwork. The chairs and dinning room layout was homely and nice. This is the kinda coffee shop you want to go sit and hang with friends. Reminds me of the good Starbucks I've seen abroad in Japan and Spain. Alot better than the mundane and sleepy college coffee shops I've seen back in North Carolina. I just wish they would grind my beans the right grind size.Kid-friendliness: My kids are loud and hyper and they had plenty of room to not bother people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry, Cake Pops, Cheese Danish
The girl gave me vanilla sweet cream foam instead of oat milk foam and I’m extremely lactose intolerant not to mention I’m also vegan. Got my drink again and it still had cow milk In it.
You either get the best people to walk the Earth here like Kassandra, nice, sweet, friendly, very personable, or you get people like Mando who literally look like they could not care less to be there and it is an inconvenience for you to be at that store while they are working. It’s so aggravating because it’s a complete coin toss as to who you get. The drinks are good, but I noticed the difference in care, and and how the drinks are made when you have the right people working. The fact that a person pulls up to the window and can’t even be given an iota of acknowledgment is ridiculous and then to walk off and be gone without a word said to you?? like you literally work in the customer service business, you think you’d have a little bit better of a demeanor, let alone etiquette. I’m not saying she has to genuinely be happy, just don’t make me feel depressed by looking at you.
Atmosphere: 2
Food: 5
Service: 1
Really busy, but a nice place for coffee and fast service.
Atmosphere: 5
Food: 5
Service: 5
Just on one of my many coffee runs, enjoying London Fog Latte and Cinnamon Dulce Latte. They are both great if you haven't tried them before. The service has also improved abunch in the past 2 years I have been coming here!
it supports genocide!!!!! im never ever getting starbucks there bunch of other better local coffee shops
I don’t care what Starbucks I go too, my hot White Mocha is never made correct!! The only thing at this point I can give 5 starts to is the breakfast! I had a favorite Starbucks store, and they started failing with the same drink, the another one, now this one o decided to start paying for a extra shot, and the coffee is still a fail!! I’ll continue to take a break from the the Starbucks stores!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poor Version of Espresso
The absolute nicest Starbucks staff I have ever encountered! Several "good mornings" and "have a great day" from different staff members. They were extremely busy but still got both coffees in less than a
Atmosphere: 5
Food: 5
Service: 5
Starting your morning with the expectations of ordering your favorite drink and breakfast item and being disappointed every time and receiving an attitude after waiting for at least 4 minutes at the register to order is why I will not return. I’ve had my name written in their “book” for replacement drinks or free drinks at least 8 times since I got stationed here. If I order a drink requiring almond or Oatmilk DAIRY has been used in MULTIPLE OCCASIONS however today I simply mentioned that my order was placed via the app after waiting for a prolonged time at the register. The shift lead gave me an attitude so I request a refund and she didn’t bother to review my exact charges and shorted me 0.88. I requested management who corrected the refund and provided me my order promptly but no one should have to deal with this drama first thing in the morning at all. The military members have to settle for this particular Starbs due to location. It’s time for training and new staff.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
Delicious, peppermint hot cocoa and feta spinach wrap!! Great service!!
Atmosphere: 5
Food: 5
Service: 5
I want to give a shoutout to Donavon. I have been to this Starbucks for YEARS… it’s the only Starbucks near my house. Donavon is very kind and helpful. Most managers or shift leaders are rude and don’t care about their customers but I’m happy to say, he does and I am very grateful!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is always busy which is understandable but when you want to study you are faced with a busy restaurant of people who are talking PLUS the LOUD speakers that always blast MUSIC way louder then they should be making this a nightmare of a study environment. This is why I never study here and always go to other coffee shops that play their music at low volumes or no music at all like PJ’s coffee or CC’s. I wish Starbucks was like this because i like their drinks but not the environment. Customer service is good tho and the drinks are too.
The food did not have enough seasoning service was slowPlace needs cleaning But still nice
Decent SB. But definitely not in an ideal spot for some. It's tight to turn and park. It was convenient to stop since it was on my route TO work.
Atmosphere: 4
Food: 4
Service: 3