Taco Bell

62B Westbank Expy, Gretna
(504) 368-3370

Recent Reviews

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Deshawn Butler

The Mexican pizza I bought from here tasted liked a box of crayons!!!! Never again.

Loki Anansi

Came through the line and for the first time ever an AI employee took my order. It was all wrong. Even the employee sounded like she was sick of correcting orders. food was terrible.

Atmosphere: 3

Food: 2

Service: 1

Eddie Garton

If the owner of the store is reading this, you need to seal the awning over the drive-thru. Everyone is getting soaked for the privilege of coming to spend their money at your store.

Atmosphere: 1

Food: 3

Service: 2

Anthony Magee

Really good food was so hot yesterday 😁

Atmosphere: 5

Food: 5

Service: 5

Binal Patel

That’s my first wried experience to any fast food restaurant really I will never come back this location

Atmosphere: 1

Food: 1

Clyde Ramey

Well, they never get my order wrong, so that's cool.

Akanksha Mishra

MUST READ AND STAY AWYYYYYYYYYYYYYYYY.
Absolutely Disgusting Experience – DO BETTER, Taco Bell.

I came in to place a simple order: a Mexican Pizza, veggie only with light sauce, and the new Mountain Dew drink. What I got was nothing short of offensive, careless, and downright disrespectful.

First, the drink. I walked up to the counter, and the employee handed me the wrong one. I politely told him that’s not what I ordered, and instead of correcting the mistake, he kept pushing it on me—literally trying to force me to accept something I didn’t order. I had to firmly say NO and request a refund before he even started to take me seriously. Strike one.

Then I get my food and discover MEAT in it. Not just a mistake—beef. I do not eat beef for religious reasons, which I clearly stated in my order. I walked back inside to show them the issue, and I was met with smirks, laughter, and complete lack of care from the staff. It felt intentional, like they were mocking me. This isn’t just a bad order—this is tampering with someone’s beliefs, and that is NOT okay.

When I asked for a refund, they told me no because I had taken a bite. Excuse me? You served me the wrong item, with ingredients I explicitly cannot eat, and now you won’t refund me because I had to taste the mistake to even know it was wrong?

And the final blow? One of the employees smiled and said, “God will forgive you.”
I’m sorry, WHAT?! You mess with my religion, you laugh about it, and then you think throwing a religious one-liner makes it better? This isn’t just appalling customer service—this is grounds for a lawsuit.

Taco Bell, you need to take accountability. You messed with someone’s dietary restrictions, laughed in their face, denied a refund, and then added insult to injury with a condescending remark.
This is unacceptable on every possible level.

Atmosphere: 1

Food: 1

Service: 1

d r

The majority of the time, the food is good. They have slip ups from time to time. But the most consistent taco I have ever been to.

Atmosphere: 4

Food: 4

Service: 5

Jerome Berglund

Excellent food, very helpful and capable staff, this new no free water cups policy is absolutely unacceptable we won't be dining in this or any location that doesn't give free water again.

Atmosphere: 1

Food: 1

Service: 1

Lacey Harris

Worst taco bell in the area. Poor communication and the food tasted terrible. It took over 2 hours to prepare 3 items. Completely unacceptable.

Atmosphere: 1

Food: 2

Service: 1

Emily Sanchez Ramirez

I waited for 40 minutes just to get my food the girl was really rude I will never go here

Atmosphere: 1

Food: 3

Service: 1

Ty Ellis

Do not go to this Taco Bell , we went here at about on monday february 17th at about 11:58 and the girl working was disrespectful to the max. we were in a drive-through lane to pick up our DoorDash order, and the girl on the intercom decide to get real disrespectful telling us to go back around twice which she then proceeded to yell at us through the intercom and then when we came to pick up the order, she said not a thing just practically through the order at us without confirming anything and close the door immediately with the most stink attitude unnecessary and uncalled for

Atmosphere: 1

Food: 1

Service: 1

WaitDont

Forgot to put in half the order

Atmosphere: 1

Food: 1

Service: 1

Byron Darensburg

I made an order online.And I when I went to pick it up the person I came into contact with was very rude. She had a terrible attitude. This is the first time this has happened to me at this location, but one time is too many!😡😡😡😡😡

Atmosphere: 1

Food: 5

Service: 1

nicole andino

Cheese quesadilla is just a warm tortilla and COLD chese. The soda machine didn’t work. They forgot my food. They were rude to another lady in front of us for complaining about cold food. It was so hard to get their attention for help. Never have I ever had so many problems in one short sitting.

Atmosphere: 1

Food: 1

Service: 1

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