Let's just say I'll just go to the Metairie location from now on.. wasn't good at all
Atmosphere: 3
Food: 1
Service: 4
Karmen Deerman
Picked up an order of 3 different flavored wings. All three orders had remnants of the feather structure on the wings.
Cody A
Best wings.. period!
Atmosphere: 4
Food: 5
Service: 4
Tarheshia Tillman
Remind my self again why I do t eat here!!! Wait on line forever to order .. When you receive your order and it’s wrong and the manger want’s you to drive back because he can only fix it that night . Mind u already wait an hour and it’s already late because you are a working family .. If it wasn’t brought back that night there wasn’t nothing he would be able to do and this is the second time that they have missed up on the same order!!!!My family eats here once a week . I don’t eat it .There is always a issue either the fry’s are cold , the chicken is the wrong flavor or to hard to chew …tonight will be the last .. I cash in on a Credit from a previous Order that I was double charged for because no one new how to give a credit back because they are now a cash less system and the cashier was new so I was going to be humble about the situation .I’m here to let let you know they played with me and I was nice about it so imagine what they doing with your food in the kitchen .. When i gothome the tenders were burnt and had so much oil and lemon pepper they were a salty soggy mess .. The fry’s smell brunt and you could see the salt on top .. I called and reported this and I just had a conversation with the manager before I made the order about how bad their service had been … Save Your Time ,Money and Taste Buds .. Use your air fryer you can do a better job!!!Wing Stop U NEED 2 B STOPED U R SLOPPY !
Atmosphere: 1
Food: 1
Service: 1
Keagan Marcel
Took over 30 minutes to get an 8 piece combo
Service: 2
Robin Hunter
Love the boneless choices they give.
Atmosphere: 5
Food: 5
Service: 5
Erika Johnson
I requested that my wings be crispy and they were made to perfection. Friendly staff and great service. Waited less than 20mins for my food and it came out just as I ordered. Overall great experience.
Worst Wingstop. Drink machine is always down. No ice.
Atmosphere: 1
Food: 1
Service: 1
Connor
I ordered a 10 piece and when I got home I saw that they gave me an 8 piece and when I called to tell them, they told me there was nothing they could do about it 😭 like wdym just give me my two wings or $2 😂😭
Atmosphere: 3
Food: 4
Service: 1
marissa joseph
I had an unfortunate experience with the manager, Cody. When I called to explain that my order was wrong, he was very hostile and dismissive. I approached the situation politely, suggesting that there might have been an honest mistake, but his attitude was unprofessional and lacked basic restaurant ethics.
Cody showed no consideration for my time or feelings, which is unacceptable in customer service. I hope the establishment addresses this issue and ensures better training for their management team in handling customer concerns respectfully
Atmosphere: 1
Food: 1
Service: 1
Trevis Lirette
Terrible service! Ordered at 8:10 order was supposed to be ready by 8:44 didn’t receive the food until 9:50. Get home with the food, was supposed to have 4 flavors. Only thing seasoned was the lemon pepper. Call the store talked to the manager who said there was nothing he could do except remake the food but we had to drive all the way back there then wait for them to remake the food we had already waited 2 hours on. Worst Wingstop by far. Every time we get something here they remind me why we never do. Especially when you can’t make your mistakes right. FYI chicken is supposed to be Louisiana Rub, Hot Honey, Lemon Pepper, & Garlic Parmesan Terrible customer service!!!! Only gave 1 star since you can’t give 0!
Let's just say I'll just go to the Metairie location from now on.. wasn't good at all
Atmosphere: 3
Food: 1
Service: 4
Picked up an order of 3 different flavored wings. All three orders had remnants of the feather structure on the wings.
Best wings.. period!
Atmosphere: 4
Food: 5
Service: 4
Remind my self again why I do t eat here!!! Wait on line forever to order .. When you receive your order and it’s wrong and the manger want’s you to drive back because he can only fix it that night . Mind u already wait an hour and it’s already late because you are a working family .. If it wasn’t brought back that night there wasn’t nothing he would be able to do and this is the second time that they have missed up on the same order!!!!My family eats here once a week . I don’t eat it .There is always a issue either the fry’s are cold , the chicken is the wrong flavor or to hard to chew …tonight will be the last .. I cash in on a Credit from a previous Order that I was double charged for because no one new how to give a credit back because they are now a cash less system and the cashier was new so I was going to be humble about the situation .I’m here to let let you know they played with me and I was nice about it so imagine what they doing with your food in the kitchen .. When i gothome the tenders were burnt and had so much oil and lemon pepper they were a salty soggy mess .. The fry’s smell brunt and you could see the salt on top .. I called and reported this and I just had a conversation with the manager before I made the order about how bad their service had been … Save Your Time ,Money and Taste Buds .. Use your air fryer you can do a better job!!!Wing Stop U NEED 2 B STOPED U R SLOPPY !
Atmosphere: 1
Food: 1
Service: 1
Took over 30 minutes to get an 8 piece combo
Service: 2
Love the boneless choices they give.
Atmosphere: 5
Food: 5
Service: 5
I requested that my wings be crispy and they were made to perfection. Friendly staff and great service. Waited less than 20mins for my food and it came out just as I ordered. Overall great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Seasoned Fries, 4 Crispy Tenders
lady really gonna tell me, they don’t take cash.
Atmosphere: 1
Food: 1
Service: 1
Good wings
Atmosphere: 4
Food: 4
Service: 3
Never again.
Racist at its best .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Took 35 min to get our food
Atmosphere: 1
Food: 1
Service: 1
Worst Wingstop. Drink machine is always down. No ice.
Atmosphere: 1
Food: 1
Service: 1
I ordered a 10 piece and when I got home I saw that they gave me an 8 piece and when I called to tell them, they told me there was nothing they could do about it 😭 like wdym just give me my two wings or $2 😂😭
Atmosphere: 3
Food: 4
Service: 1
I had an unfortunate experience with the manager, Cody. When I called to explain that my order was wrong, he was very hostile and dismissive. I approached the situation politely, suggesting that there might have been an honest mistake, but his attitude was unprofessional and lacked basic restaurant ethics.
Cody showed no consideration for my time or feelings, which is unacceptable in customer service. I hope the establishment addresses this issue and ensures better training for their management team in handling customer concerns respectfully
Atmosphere: 1
Food: 1
Service: 1
Terrible service! Ordered at 8:10 order was supposed to be ready by 8:44 didn’t receive the food until 9:50.
Get home with the food, was supposed to have 4 flavors. Only thing seasoned was the lemon pepper.
Call the store talked to the manager who said there was nothing he could do except remake the food but we had to drive all the way back there then wait for them to remake the food we had already waited 2 hours on.
Worst Wingstop by far.
Every time we get something here they remind me why we never do.
Especially when you can’t make your mistakes right.
FYI chicken is supposed to be Louisiana Rub, Hot Honey, Lemon Pepper, & Garlic Parmesan
Terrible customer service!!!!
Only gave 1 star since you can’t give 0!
Atmosphere: 1
Food: 1
Service: 1
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