This is the 5th time Sonic in Jonesboro Louisiana sends a slimy sauce burger out and it wasn't even fresh or hot. The bun is soggy its nasty. Owner is not fixing issues apparently doesn't care leaves cryptic sorry messages and No attempt to rectify the problem. Shame on you all!
Atmosphere: 1
Food: 1
Service: 1
Jodi Peppers
My favorite are the Chilli & Cheese Tater tots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Tots
Megan
Placed a mobile order. Arrived and checked in. We waited 25 minutes before pressing the red button to ask about our order. “You have to check in” … we already did. Yes, we could have checked sooner but I was giving the benefit of the doubt. Now our ice creams are melted. The fries are cold. The burgers were warm thankfully.
I understand how the mobile app works. I don’t appreciate how I was treated like I was stupid. A simple “I’m sorry about that. I’ll check into that (even if you don’t) and let someone know” or a “let me ask for a new sundae and shake for you” would have went a long ways. Customer service is definitely not a strong suit with this location.
Here’s proof that I checked in when you told me three times that I did not :,) Lesson learned at this location. The mobile app is a waste of time.
Food: 1
Service: 1
Roberto Pimentel
Very good food and excellent service
Atmosphere: 5
Food: 5
Service: 5
Terry Driskill
Customer service is much more better.
Atmosphere: 5
Food: 5
Service: 5
Karen Bolyer
A guy name Christopher rocks he is the only person that brings drinks in a holder and he is super nice and Mr Derrick is so very nice I feel like he works 24/7
Atmosphere: 3
Food: 4
Service: 5
Pamela Gibbs
It Was aweful, the hamburger meat tastes ruined, I've always loved anything I got there, the device was good as always, but the burger tonight was ruined!!!
Atmosphere: 2
Food: 1
Service: 2
shelbie bustos
they gave us the wrong order, forgot the ranch, food was cold, didn’t even let us finish the order so we ended up just going to mcdonald’s to get the person the forgot order. food was nasty and the dude was obviously high. worst sonic i’ve ever been to.
I ordered the 5 Piece Crispy Tender Dinner, and it was SO good! I'll definitely order it again. The Signature Sauce is great with their new Wavy fries. Speaking of, I love their new fries. The older ones were always hard at each end, and were usually too dry. These are perfect.
The only reason this review is 4 instead of 5 stars is because the onion rings and Texas toast weren't included, despite showing online that they are included.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Jr Deluxe Cheeseburger, Jumbo Popcorn Chicken
Clifford Liles
My daughter-in-law took me to this Sonic and it was awesome
Atmosphere: 5
Food: 5
Service: 5
Shelby Boyd
Fast service but lady had to come to car to take order. The booth was out of service.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chili Cheese Coney, Tots, Sandwich
Good food
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tots, Fries
Great food and fast service.
Atmosphere: 5
Food: 5
Service: 5
This is the 5th time Sonic in Jonesboro Louisiana sends a slimy sauce burger out and it wasn't even fresh or hot. The bun is soggy its nasty.
Owner is not fixing issues apparently doesn't care leaves cryptic sorry messages and No attempt to rectify the problem. Shame on you all!
Atmosphere: 1
Food: 1
Service: 1
My favorite are the Chilli & Cheese Tater tots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Tots
Placed a mobile order. Arrived and checked in. We waited 25 minutes before pressing the red button to ask about our order. “You have to check in” … we already did. Yes, we could have checked sooner but I was giving the benefit of the doubt. Now our ice creams are melted. The fries are cold. The burgers were warm thankfully.
I understand how the mobile app works. I don’t appreciate how I was treated like I was stupid. A simple “I’m sorry about that. I’ll check into that (even if you don’t) and let someone know” or a “let me ask for a new sundae and shake for you” would have went a long ways. Customer service is definitely not a strong suit with this location.
Here’s proof that I checked in when you told me three times that I did not :,) Lesson learned at this location. The mobile app is a waste of time.
Food: 1
Service: 1
Very good food and excellent service
Atmosphere: 5
Food: 5
Service: 5
Customer service is much more better.
Atmosphere: 5
Food: 5
Service: 5
A guy name Christopher rocks he is the only person that brings drinks in a holder and he is super nice and Mr Derrick is so very nice I feel like he works 24/7
Atmosphere: 3
Food: 4
Service: 5
It Was aweful, the hamburger meat tastes ruined, I've always loved anything I got there, the device was good as always, but the burger tonight was ruined!!!
Atmosphere: 2
Food: 1
Service: 2
they gave us the wrong order, forgot the ranch, food was cold, didn’t even let us finish the order so we ended up just going to mcdonald’s to get the person the forgot order. food was nasty and the dude was obviously high. worst sonic i’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The meat on my burger was not as fresh as I had hoped.
The onion rings were freshly prepared.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Suble Cheeseburger
I enjoyed the Sonic and you can get whatever is on the menu any time of day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Tots, Suble Cheeseburger
I ordered the 5 Piece Crispy Tender Dinner, and it was SO good! I'll definitely order it again. The Signature Sauce is great with their new Wavy fries. Speaking of, I love their new fries. The older ones were always hard at each end, and were usually too dry. These are perfect.
The only reason this review is 4 instead of 5 stars is because the onion rings and Texas toast weren't included, despite showing online that they are included.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Jr Deluxe Cheeseburger, Jumbo Popcorn Chicken
My daughter-in-law took me to this Sonic and it was awesome
Atmosphere: 5
Food: 5
Service: 5
Fast service but lady had to come to car to take order. The booth was out of service.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chili Cheese Coney, Tots, Sandwich
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