I have been there twice and will not be back. First time, had to send my steak back twice. They have no clue how to properly cook a steak. Second time I had to send a baked potato back twice because it was raw in the middle. steaks at any bar is better. The service is ok.
Atmosphere: 3
Food: 1
Service: 3
Chasity Barber
The most amazing food with Dante the best server we’ve ever had!!
Atmosphere: 5
Food: 5
Service: 5
John H
Great overall experience. Ambiance is great for a date night. Yes, it’s in the casino, but it’s closed off from the lights and noise of the casino floor. Service was superior. Food was great, the only reason I’m giving it a 4 out of 5 on the food score is because both steaks were overcooked. Other than that, everything was great.
Atmosphere: 5
Food: 4
Service: 5
Joseph Margavio
Service is awful from the kitchen, waiter is OK The quality of food is different every time we go there. Nothing is ever the same. They want to be a steak house but will have a hard time getting there. I guess they want to cater to the comps for the gamblers and don't care about the quality of their product. We have been there several times and don't know if we are going to return. We spent 2 1/2 hrs. and then had to insist on getting our check so we can leave.
Atmosphere: 4
Food: 2
Service: 1
moniquedB334QH
Pretty great restaurant. Vibe is really nice as well. Food is awesome, but can be heavy on the salt. Drinks are really pleasant. I still go there.
Linda Siu
The best part of the meal was my water. If you’re a foodie, please skip this place.
We ordered the fried green tomatoes, wedge salad, Delmonico steak (medium) topped with lump crab meat and a loaded potato, prime rib (medium rare) with broccolini. 1) the fried green tomatoes were 90% breading to 10% tomato; I think the tomatoes sat in the breading so long that the water was pulled out from the tomatoes; 2) the salad was really fresh, the dressing was definitely house-made, but… the bacon pieces were cold, so the bacon fat was congealed pieces together; 3) the delmonico and lump crab was tasty and cooked to perfection; the potato was generous in size, but wasn’t cooked all the way through; And finally… 4) I think I got the last piece of prime rib, because it was definitely not medium rare. It was well done and crispy around the edges. The au jus and horseradish cream did make the meat redeemable. Our server did try her very best - giving the chef feedback about the fried green tomatoes and getting them comped for us - but the kitchen didn’t do her any favors. I wish they would have let me know that it was the last piece of prime rib and definitely not medium rare, so someone else could have had it if that would be their preference.
👇The auto-responder e-mail is the pinnacle of a customer service fail. I took the time to provide extensive feedback; there’s no reason why they should put the oneness back into me to re-share that feedback on their “property website.”
Atmosphere: 4
Food: 1
Service: 4
Robin Rupp
Celebrated our 36th Anniversary dinner at this lovely restaurant. 1st the bad, it's inside the Treasure Chest casino which is an all smoking casino so you are hit with that nasty cigarette smoke upon entering but once you get to the restaurant, the smell disappears. The service was outstanding as was the food. We started with the artichoke appetizer which was so yummy. The steak was outstanding. I highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Jamie Griffin
Really nice restaurant. Friendly staff and great steaks. I had the Delmonico and it was really good, juicy and lots of flavor.
Atmosphere: 5
Food: 5
Service: 5
Yazmin Incaprera
Filet was cooked to perfection. Old fashioned was smooth, impressive. Gumbo adorned by two good size and tasty shrimp. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Alicia M.
This is a beautiful restaurant but it’s unfortunate that you have to walk through a heavily smokey casino to get to it. The complimentary bread and dips were delicious. We started with the Charred Oysters. They were okay but there are much better options in the area. The other guest loved them however. We both ordered the Chef’s Fresh Fish but cooked different ways. It was interesting and maybe slightly overcooked. I had to fix my own baked potato. They brought me a plain potato with all the fixings on the side, which as a first for me. I wouldn’t go out of my way to eat here again but if you’re in the area or the casino, then definitely give it a try.
First time having dinner here chose to celebrate a birthday here, let's just say we'll be returning very soon.
Atmosphere: 5
Food: 5
Service: 5
Sheena She
Service was wonderful food was delicious the crab cake was full the steak was prepared to perfection the spinach was creamy ill definitely be back
Atmosphere: 5
Food: 5
Service: 5
Jim House
Visited 9/26/24 Best steakhouse in Kenner/metro area. Greet menu, innovative chef, excellent service and presentation. Nice atmosphere. Excellent value considering value of food compared to sinks or concepts locally. Need to market!
mishelle phillips
If I could give a rating of -10, I would.
I visited the casino and restaurant with my husband, best friend, and her husband. The experience was a complete disappointment from start to finish.
First, I asked for a lemon drop martini, only to be told they didn’t have Grey Goose. My friend ordered a baked potato, and later they informed us they were out of it. I ordered charbroiled oysters, but they never arrived with my meal.
The manager came out with excuses, but no solutions. It was clear they weren’t interested in fixing the situation. To make matters worse, the waiter took my husband’s plate before he was even finished eating.
I’m beyond displeased with the service. It’s unbelievable that a casino would provide such poor customer service. In a state where the food industry thrives on customer satisfaction, I’m shocked this place is still open.
My recommendation: save yourself the trouble. My tip: -100. My experience: -1,000,000.
Will I ever come back? Absolutely not.
Dianne White-Roy
First time definitely will not be the last atmosphere is pleasant and beautiful food was very good. Hannah our server five stars off the top
I have been there twice and will not be back. First time, had to send my steak back twice. They have no clue how to properly cook a steak. Second time I had to send a baked potato back twice because it was raw in the middle. steaks at any bar is better. The service is ok.
Atmosphere: 3
Food: 1
Service: 3
The most amazing food with Dante the best server we’ve ever had!!
Atmosphere: 5
Food: 5
Service: 5
Great overall experience. Ambiance is great for a date night. Yes, it’s in the casino, but it’s closed off from the lights and noise of the casino floor. Service was superior. Food was great, the only reason I’m giving it a 4 out of 5 on the food score is because both steaks were overcooked. Other than that, everything was great.
Atmosphere: 5
Food: 4
Service: 5
Service is awful from the kitchen, waiter is OK The quality of food is different every time we go there. Nothing is ever the same. They want to be a steak house but will have a hard time getting there. I guess they want to cater to the comps for the gamblers and don't care about the quality of their product. We have been there several times and don't know if we are going to return. We spent 2 1/2 hrs. and then had to insist on getting our check so we can leave.
Atmosphere: 4
Food: 2
Service: 1
Pretty great restaurant. Vibe is really nice as well. Food is awesome, but can be heavy on the salt. Drinks are really pleasant. I still go there.
The best part of the meal was my water. If you’re a foodie, please skip this place.
We ordered the fried green tomatoes, wedge salad, Delmonico steak (medium) topped with lump crab meat and a loaded potato, prime rib (medium rare) with broccolini.
1) the fried green tomatoes were 90% breading to 10% tomato; I think the tomatoes sat in the breading so long that the water was pulled out from the tomatoes;
2) the salad was really fresh, the dressing was definitely house-made, but… the bacon pieces were cold, so the bacon fat was congealed pieces together;
3) the delmonico and lump crab was tasty and cooked to perfection; the potato was generous in size, but wasn’t cooked all the way through;
And finally…
4) I think I got the last piece of prime rib, because it was definitely not medium rare. It was well done and crispy around the edges. The au jus and horseradish cream did make the meat redeemable.
Our server did try her very best - giving the chef feedback about the fried green tomatoes and getting them comped for us - but the kitchen didn’t do her any favors. I wish they would have let me know that it was the last piece of prime rib and definitely not medium rare, so someone else could have had it if that would be their preference.
👇The auto-responder e-mail is the pinnacle of a customer service fail. I took the time to provide extensive feedback; there’s no reason why they should put the oneness back into me to re-share that feedback on their “property website.”
Atmosphere: 4
Food: 1
Service: 4
Celebrated our 36th Anniversary dinner at this lovely restaurant. 1st the bad, it's inside the Treasure Chest casino which is an all smoking casino so you are hit with that nasty cigarette smoke upon entering but once you get to the restaurant, the smell disappears. The service was outstanding as was the food. We started with the artichoke appetizer which was so yummy. The steak was outstanding. I highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Really nice restaurant. Friendly staff and great steaks. I had the Delmonico and it was really good, juicy and lots of flavor.
Atmosphere: 5
Food: 5
Service: 5
Filet was cooked to perfection.
Old fashioned was smooth, impressive. Gumbo adorned by two good size and tasty shrimp. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
This is a beautiful restaurant but it’s unfortunate that you have to walk through a heavily smokey casino to get to it. The complimentary bread and dips were delicious. We started with the Charred Oysters. They were okay but there are much better options in the area. The other guest loved them however. We both ordered the Chef’s Fresh Fish but cooked different ways. It was interesting and maybe slightly overcooked. I had to fix my own baked potato. They brought me a plain potato with all the fixings on the side, which as a first for me. I wouldn’t go out of my way to eat here again but if you’re in the area or the casino, then definitely give it a try.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Bread Appetizer
Restaurantji Recommends
First time having dinner here chose to celebrate a birthday here, let's just say we'll be returning very soon.
Atmosphere: 5
Food: 5
Service: 5
Service was wonderful food was delicious the crab cake was full the steak was prepared to perfection the spinach was creamy ill definitely be back
Atmosphere: 5
Food: 5
Service: 5
Visited 9/26/24
Best steakhouse in Kenner/metro area. Greet menu, innovative chef, excellent service and presentation. Nice atmosphere. Excellent value considering value of food compared to sinks or concepts locally. Need to market!
If I could give a rating of -10, I would.
I visited the casino and restaurant with my husband, best friend, and her husband. The experience was a complete disappointment from start to finish.
First, I asked for a lemon drop martini, only to be told they didn’t have Grey Goose. My friend ordered a baked potato, and later they informed us they were out of it. I ordered charbroiled oysters, but they never arrived with my meal.
The manager came out with excuses, but no solutions. It was clear they weren’t interested in fixing the situation. To make matters worse, the waiter took my husband’s plate before he was even finished eating.
I’m beyond displeased with the service. It’s unbelievable that a casino would provide such poor customer service. In a state where the food industry thrives on customer satisfaction, I’m shocked this place is still open.
My recommendation: save yourself the trouble. My tip: -100. My experience: -1,000,000.
Will I ever come back? Absolutely not.
First time definitely will not be the last atmosphere is pleasant and beautiful food was very good. Hannah our server five stars off the top
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